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In-Store Shopper and Fulfillment Specialist

4 weeks ago

Ontario Canada, Canada GiftCash Full time

Are you ready to embark on a journey into the thriving world of e-commerce logistics, purchasing, and fulfillment? GiftCash connects buyers with sellers through its proprietary app and unique purchasing model to get products that customers buy online delivered to their door. We are hiring a select group of motivated individuals to run their own business within our company - operating out of their own garage - to ensure same-day to 2-day delivery to customers in their territory.


As an In-Store Shopper and Fulfillment Specialist, you will manage the purchasing, fulfillment, and shipping of products directly from your home. You’ll be responsible for buying assigned products by driving to stores and/or purchasing them online, storing them, and shipping them to customers - all while upholding the highest standards of integrity and professionalism. This role is not a typical ‘M-F, 9-5 job’ and requires work during all major holiday sales periods and on Saturdays.


Key Responsibilities (include but not limited to):

  1. Product Purchasing - visit local stores daily, in-person and online, to purchase a list of products assigned to you by your manager or via our app;
  2. Inventory Storage - store purchased products in your garage ensuring they are safely secured, well-organized, and easily accessible;
  3. Inventory Management - accurately track products purchased and orders fulfilled to ensure no discrepancies between the inventory system and your stock counts;
  4. Order Fulfillment - pack and ship customer orders accurately and within the same day orders are received, ensuring timely delivery;
  5. Reconciliation and Refund Recovery - contact retailers to receive refunds for products not delivered in full or to spec;
  6. Daily Reporting - communicate with your manager and use the app and other resources to track inventory, update purchasing statuses, and report order fulfillment progress.


Key Traits of Successful In-Store Shoppers and Fulfillment Specialists:

  1. Integrity and Honesty - strong track record of ‘doing the right thing’ for both people and businesses. Integrity is the #1 trait that we hire for and it’s a cornerstone of how we operate.
  2. Entrepreneurial Spirit - intrinsic drive to run a profitable business within GiftCash with a strong desire to scale a business to increase your own earning potential.
  3. Self-Motivation - ability to stay focused and inspired from within, ensuring the best possible results even without constant oversight.
  4. Strong Organizational Skills - ability to efficiently manage your day, prioritize tasks, and resolve issues to ensure all responsibilities are met.
  5. Creative Problem-Solving - skilled at resolving issues and keeping things running smoothly without cutting corners or sacrificing integrity.
  6. Love for Shopping - a passion for finding great deals and sourcing products, ensuring the best value for the business.
  7. Relationship Management - proven ability to build and maintain strong, positive relationships with retail management and staff (Sales experience preferred).
  8. Inventory Management Experience - familiarity with tracking and maintaining inventory records to ensure accuracy and accountability.


In-Store Shoppers and Fulfillment Specialists must meet the following minimum requirements:

  1. Ownership of a 2+ car garage where products can be stored and shipped;
  2. Ability to clear out 100% of the garage for GiftCash operations and work in the garage each day;
  3. Willing to allow racking to be installed in the garage to hold products;
  4. Willing to have a shed in the front of the home for package pickups and deliveries to the garage;
  5. Able to complete 1-2 weeks of training at your garage location, which may require staff to enter your home and use your home WiFi;
  6. Able to complete 1 week of training at another location (travel, accommodation, and training compensation provided by the company);
  7. Reliable truck or SUV for daily store visits (truck or SUV required);
  8. Basic organizational skills to manage inventory;
  9. Strong attention to detail for order fulfillment;
  10. Ability to work independently and manage time efficiently;
  11. Ability to work on Saturdays and during major sales holidays;
  12. Able to lift up to 23 kg and walk throughout the day.


If you have the spirit of a true entrepreneur, love shopping, and are committed to excellence, we would love to have you join our team