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Senior Program Coordinator

3 months ago

NB, Canada Rutgers University Full time

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Job Category

URA-AFT Administrative

Department

Learning Centers

Overview

Rutgers, The State University of New Jersey, is a leading national research university and the State of New Jersey’s preeminent, comprehensive public institution of higher education. As one of the largest employers in the State of New Jersey, Rutgers University is committed not only to the students and the State that we serve, but also to the faculty and staff who work on our campuses.

For two consecutive years, Rutgers is ranked on Forbes’ list of America’s Best Large Employers. Rutgers holds #64 of 500 employers and is the #1 New Jersey employer on the publication’s 2023 list. Rutgers’ commitment to its employees includes maintaining and fostering a safe, diverse, and respectful workplace environment, creating employment opportunities for our nation’s military veterans, and ensuring accessibility and accommodation for individuals with disabilities.

Posting Summary

Rutgers, The State University of New Jersey, is seeking a Senior Program Coordinator (Graduate Student Services) for the Learning Centers. This role involves multifaceted responsibilities designed to enhance the academic journey of graduate students.

Key Duties
  • Provides personalized one-on-one academic coaching to graduate students, along with the development and delivery of academic workshops, online resources, and small group programs.
  • Programs across offices, with an emphasis on curating a comprehensive calendar of academic support activities throughout the year, managing event logistics, and collaborating with campus resources to address specific course and skill needs.
  • Provides administrative support including facilitating training workshops, aiding in the planning and execution of academic services in partnership with various departments, and managing administrative tasks such as purchasing and payroll.
  • Involves managing communications channels, disseminating relevant information through social media and email platforms, and organizing informational sessions to engage with graduate students and promote services.
  • Supervises undergraduate office assistants and graduate interns when available, including the recruitment, training, and termination of these positions.
  • Supports assessment initiatives to evaluate student needs and program effectiveness is integral to continuously improving service delivery and meeting students’ evolving needs.
Minimum Education and Experience
  • Master’s degree with a background in education or a related field.
Required Knowledge, Skills, and Abilities
  • Good communication skills; and computer literacy.
Preferred Qualifications
  • Two years of experience in academic support in higher education, or two years of other relevant experience in program coordination.
  • Degree in higher education or psychology, or related to adult learning.
  • Doctorate or terminal degree.
  • Academic coaching and/or teaching experience.
  • This position will use software related to room scheduling, data management, and student records.
  • Must be able to use computer, teleconferencing, and presentation systems.
Special Conditions
  • Must be able to travel between New Brunswick campuses throughout the day.
Posting Details

Posting Number: 24ST1639

Posting Open Date: 07/17/2024

Required Documents
  • Resume/CV
  • Cover Letter/Letter of Application
Optional Documents
  • List of Professional References (contact Info)
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