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Medical Secretary

3 months ago

Windsor Ontario KU, CA WSAudiology Full time

We are searching for a Medical Receptionist to support our HearCANADA Windsor, ON team at our Jackson Park Medical Centre HearCANADA/ENT partnershipoffices This role is full-time and hours can fluctuate based on ENT hours but will typically range from 30-37.5 per week Monday to Friday. This role is part of the HearCANADA team but will support the ENT (Ear Nose and Throat) Specialists connected to our office and as such, is a Medical Receptionist/Medical Secretary position.

What you'll be responsible for:

  • Answering high volume client calls for a busy ENT office
  • Scheduling appointments and balancing schedules for ENT Specialists (2 physicians)
  • Checking in clients for appointments and validating information
  • Maintaining physical and electronic medical records including filing
  • Scanning and faxing documents
  • Processing payments and third-party billing as required
  • Directing patient questions and concerns to appropriate parties

What you'll bring:

  • 2+ years of experience in a Medical Secretary/Medical Office Administration or similar capacity
  • Completion of post-secondary education, courses, or certificates in healthcare or medical office would be an asset, though not a firm requirement
  • Experience using an EMR (electronic medical record) system; comfortability in learning and adopting new software and tools
  • Experience with general administration including filing, ordering supplies, and handling third-party billing
  • Excellent communication skills (oral and in writing) in the English language
  • Strong attention to detail and excellent typing skills
  • Ability to work in a fast-paced clinical environment
  • Discretion in handling sensitive and confidential information
  • Valid work authorization to work in Canada is required

HearCANADA is committed to fair and accessible employment practices, and we welcome and encourage applications from candidates with disabilities. Accommodations are available on request for candidates taking place in all aspects of the selection process.

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