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Senior Program Manager of Global Security Accounts

3 months ago

Old Toronto Ontario, CA Equinix, Inc. Full time

Who are we?

Equinix is the world’s digital infrastructure company, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.

A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.

Senior Program Manager of Global Security Accounts

Job Summary

The Senior Program Manager of Global Security Accounts leads security equipment and vendor strategy related to portfolio, value creation and financial strategy, and key business transformation priorities. This role supports key activities and deliverables within the multi-year strategic planning. The Senior Program Manager of Global Security Accounts leads competitive intelligence and deep dive analysis into market and technology developments. The role partners closely with finance, legal, and procurement teams to ensure that security strategies align with company goals.

Collaborates with regional and cross-functional counterparts to address and resolve customer and operational issues. Plans and manages budgets, maintains infrastructure, supports customer escalations, and applies industry knowledge and best practices.

The Senior Program Manager of Global Security Accounts facilitates and maintains relationships between Equinix and vendors/partners, creating standards for the vendors, and finding the best available vendors. This role cultivates and maintains relationships with vendors, representing Equinix within the security community.

Responsibilities

  • Finding qualified vendors: Researching and selecting vendors to meet the organization's needs
  • Ensuring quality: Setting work standards and evaluating vendor performance
  • Managing delivery: Ensuring resources are delivered on time
  • Resolving issues: Keeping accurate documentation and streamlining processes
  • Build partnerships: Vendors are a critical part of our value stream, quality relationships are key
  • Security catalog management: Own, manage, and maintain the security catalog of equipment, manufacturers, services, and vendors
  • Sourcing: Identify potential sources of an offering, evaluating choices, and choosing the best fit for your organization

Leadership responsibilities

  • Provides strategic guidance and direction to drive team results
  • Set the vision, establish direction, communicate with the team, and ensure alignment
  • Provide coaching and mentoring
  • Live the Magic of Equinix and set the example for the team
  • Provide support to regional teams, including working with counterparts

Communications responsibilities

  • Support internal and external communications. Ensure relevant stakeholders are engaged and kept informed of the progress and status of initiatives
  • Effectively communicate and deliver data-driven presentations, tailored to each audience
  • Cascade key business information to the team
  • Assists with root cause analysis and incident resolution of physical security systems

Budgeting/Financial Management responsibilities

  • Collaborate with team, Field Operations, and regional counterparts to analyze resource, system, license, supplier, project and maintenance requirements
  • Plan, implement, and manage OPEX and CAPEX budgets, meeting Equinix KPI's and OKR's for budget vs. actuals

Project Leadership responsibilities

  • Build and maintain relationships with key suppliers to support the needs of the business; holding them to the highest standards
  • Responsible for prioritizing, planning, tracking, managing, and measuring team output and productivity
  • Communicate status to key stakeholders and regional leadership

Security responsibilities

  • Provide security systems support for data center operations, including resolution of sophisticated issues and complex installation efforts
  • Respond to customer RFPs and RFIs
  • Ensure work is completed to Equinix's standards, and meets operational KPI's and OKR's

Qualifications

  • Experience working within the security industry
  • Technology hardware and software functional requirement collection
  • Program, Project, and/or Portfolio management in a large-scale company
  • Experience working with category, procurement, and vendor management teams, or work in that function
  • Educated to degree level in physical security systems, data centers, engineering, or business management, or with equivalent work experience
  • 5+ years’ experience in product strategy, or business development at a data center or technology company preferred
  • Demonstrated ability to derive insights via quantitative and qualitative analysis and formulate and test hypotheses by diving deep into the data
  • Strong experience managing and influencing stakeholders across different functional groups
  • Ability to provide thought leadership, think strategically and effectively communicate vision and influence

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy/childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political/organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

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