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Manager, Credit Card Product

2 months ago

Old Toronto Ontario, CA Rogers Communications, Inc. Part time

Looking to join a growing financial services team? Rogers Bank, a subsidiary of Canada's leading wireless, cable and media company, is expanding and seeking passionate individuals to develop and implement innovative financial solutions and experiences. The bank offers unique cash-back benefits and financing options for Rogers purchases using cutting-edge technology. Interested? Take the next step and consider this opportunity to make a meaningful impact with Rogers Bank.

Manager, Credit Card Product

The Manager Credit Card Product is a key contributor to the success of Rogers Bank credit card portfolio, responsible for working cross-functionally on all credit card product initiatives. This role requires a strong understanding of credit card products. Banking and insurance product expertise is an asset - and the ability to collaborate with cross-functional teams to ensure timely and successful product launches is a requirement.

What you'll do:

  • Credit Card Product: Contribute to the ongoing management of the Rogers Bank credit card portfolio by defining and prioritizing the credit card product roadmap and feature backlog, ensuring alignment with customer needs and business goals. Translate complex business strategies into product plans, requirements, and specifications.
  • Lead the end-to-end lifecycle of credit card products and associated services, from ideation and development through to launch, evaluation, and iteration. Make decisive product decisions that balance user needs, technical constraints, and business objectives.
  • Cross-Functional Collaboration: Work closely with various teams, such as product development, marketing, legal, compliance, risk management, and operations, to coordinate efforts and ensure successful product launches.
  • Risk Assessment and Mitigation: Identify potential risks and develop mitigation strategies to minimize project delays or issues, ensuring compliance with relevant regulations and policies. Contribute to the oversight, development and adherence to relevant controls.
  • Business case analysis: Review of new asks to understand impact to P&L and provide recommendations to leadership accordingly.
  • Timeline Management: Monitor project timelines, proactively identify bottlenecks, and implement corrective actions to keep projects on track and within agreed-upon schedules.
  • Reporting and Documentation: Prepare regular progress reports, documentation, and presentations to update stakeholders and senior management on project status, risks, and mitigation plans.
  • Post-Launch Evaluation: Conduct post-launch evaluations to assess the success of credit card product launches, gather feedback, and identify areas for improvement.
  • Portfolio Analytics: Perform ongoing analytics tasks to ensure that our performance is on target, and/or our stakeholders have the information required to create business cases, scorecards etc.
  • Competitive Intelligence: Gathering and analyzing information on competitors, identifying market trends and opportunities, and providing strategic insights to guide business decision making.

What you'll bring:

  • Minimum 3 years of Credit card product experience at a Canadian financial institution including experience with credit card insurance products.
  • Solid product management background, ideally in financial services, emphasizing credit card products. Experience in a Digital First Banking setting is a plus.
  • Strong ability to analyze data and make decisions that drive product improvement and innovation.
  • Demonstrated ability to work effectively in cross-functional teams, with excellent communication skills suitable for liaising with both large teams and executives.
  • Minimum 3 years of experience in a cross-functional leadership role, with experience working with legal, compliance, marketing, and technology counterparts.
  • Proven capability to thrive in a fast-paced environment, with a knack for building robust business partnerships and navigating large organizations.
  • Holds a bachelor’s degree or college diploma in a related field (e.g. Marketing, Finance, Technology).

As part of the recruitment process, the selected candidate will be required to complete a background check which includes credit and criminal checks.

Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 1 Mount Pleasant (083), Toronto, ON
Travel Requirements: None
Posting Category/Function: Banking & Operations
Requisition ID: 278421

At Rogers, we believe the key to a strong business is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. You matter to us For any questions, please visit the Recruitment Process FAQ.

Being a Rogers team member comes with some great perks & benefits including:

Health & well-being benefits
Donation matching
Paid time off for volunteering
Wealth Accumulation including: Pension plan & Employee stock options
Generous employee discounts
Leadership development, Mentorship, and Coaching programs

*available for full-time and part-time permanent employees, some restrictions apply

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