Workforce Security Screening Consultant

4 weeks ago

Old Toronto Ontario, CA Scotiabank Full time

Requisition ID: 205361

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.


Responsible for providing a consistent and timely approach for Workforce Security Screening (WSS) review and adjudication activities, including but not limited to screening administration, responding to inquiries, and reporting. This role also provides support for program and process escalations, interaction with the screening vendor, and interaction with other key stakeholders as required.

Is this role right for you? In this role you will:

  1. Champion a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
  2. Initiate ongoing screening for active workers as required.
  3. Collaborate with key stakeholders throughout the workforce security screening process.
  4. Assess and interpret the level of complexity of WSS files that require adjudication (Tier I, II, and III), escalate as required.
  5. Conduct Tier I review (identify discrepancies and errors) and adjudication (FTE and contingent workers as required).
  6. Monitor, track and report on WSS activities and KPIs to identify trends and program improvement opportunities.
  7. Train new team members on processes and procedures. Continuously improve the training experience and update desktop procedures, training guides and job aids as necessary.
  8. Ensure proper usage of knowledge management and case management tools to effectively respond to, document and monitor WSS activities.
  9. Determine and communicate start dates as required.
  10. Prepare rescind offer correspondence and track candidate status in Success Factors.
  11. Connect with candidates for supporting documentation as required.
  12. Act as subject matter expert on WSS and Work Permit activities and attend regular meetings with key stakeholders to support program updates.
  13. Seek opportunities to improve departmental processes and customer service by identifying service deficiencies, and recommending solutions to Senior Manager, Hiring & Onboarding.
  14. Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
  15. Actively pursue effective and efficient operations of respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk.
  16. Champion a high performance environment and implement a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment; communicate vision/values/business strategy and manage succession and development planning for the team.

Do you have the skills that will enable you to succeed in this role? - We'd love to work with you if you have:

  • Must be fluent in French (written & verbal)
  • Post-secondary degree in Human Resources or pursuing education in related field
  • CHRP designation (or in pursuit of) an asset
  • Knowledge of HR transactions
  • Risk management mindset
  • Deep understanding of Bank policies and procedures
  • Strong written and verbal communication skills
  • Strong relationship management and interpersonal skills
  • Strong judgment and problem-solving skills
  • Strong analytical and strategic thinking skills
  • Strong Excel knowledge in formulas and pivot tables
  • Attentive to details and deadlines
  • Proven teamwork capabilities
  • Flexibility and ability to adapt to changing work environments
  • Ability to maintain confidentiality

What's in it for you?

  • The opportunity to join a forward-thinking and collaborative team, surrounded by innovative thinkers.
  • A rewarding career path with diverse opportunities for professional development.
  • Internal training to support your growth and enhance your skills.
  • An inclusive working environment that encourages creativity, curiosity, and celebrates success
  • Work in an Ecosystem; a bright, modern space where you’ll have access to group seating, offices, collaboration spaces, a cafeteria with different options daily, a bistro, and more.
  • Hybrid Work Environment.

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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