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Case Coordinator

3 months ago

Golden Horseshoe Ontario, CA Youth Assisting Youth Full time
Case Coordinator - Social Worker - Bilingual (English and Ukrainian)

Temporary, Full-time, Fixed term contract

Job details

Here’s how the job details align with your profile.

Job type

Full-time

Temporary

Shift and schedule

8 hour shift

Evenings as needed

Location

5734 Yonge Street, North York, ON

Full job description

YOUTH ASSISTING YOUTH IS GROWING

Social Worker - Case Coordinator - Bilingual (English and Ukrainian)

Youth Assisting Youth (YAY) is seeking an experienced Social Worker who is fully bilingual in English and Ukrainian and has good knowledge of child and youth issues and needs, as well as the ability to manage a caseload of clients who are experiencing personal challenges. As a Case Coordinator, you will use your superior assessment and case management skills to create and support mentoring relationships (matches) between Volunteer Youth Mentors and Junior Mentees (children). Your dynamic, energetic, and professional attitude will be instrumental in assisting at-risk and newcomer kids with mental health issues and other barriers.

  • Fluency in the Ukrainian language is required.
  • Must have a valid Ontario class “G” driver’s license and access to an insured vehicle.
  • Must have case management and in-home needs assessment experience.
  • Must have experience working at a not-for-profit organization.
  • Must be open to working a flexible schedule including occasional evenings and weekends.
  • Proof of COVID-19 vaccinations and booster is required.
  • This position is On-Site with occasional remote work.
  • A current vulnerable sector police criminal record check is required for this position.
RESPONSIBILITIES:
  • The primary responsibility is to match at-risk and newcomer children into One-to-One peer mentoring relationships with trained Volunteer Youth Mentors based on background and needs.
  • Assess volunteer mentor and child mentee/family fit within Youth Assisting Youth’s community-based One-to-One Peer Mentoring Program by completing individual home interviews/needs assessments and other enrollment processes.
  • Match qualified volunteers using intake data to achieve the best relationship and outcomes for youth. Once the match is created, provide ongoing monthly match support for the volunteer mentor and child to monitor and guide their relationship development.
  • Determine the indicators for success and establish goals with both the child mentee/family and youth mentor at the initial match visit.
  • Work cooperatively with the Volunteer Recruitment team to find mentors in the areas of need.
  • Actively network with newcomer service organizations in the community to facilitate referrals of children where there are existing volunteer mentors.
HOME ASSESSMENTS
  • Conduct in-home needs assessments of children on the waitlist to assess the needs of the child and the home environment.
  • During the home needs assessment, provide parents with information on community resources and key supports that are available to them based on their needs.
  • Maintain concise records of info and data collected during needs assessments, and gather info from referral sources (i.e. teacher, doctor, etc.) to fully assess the needs of the child.
  • Arrange and complete home interviews and assessments of potential volunteer mentors.
CASELOAD MANAGEMENT:
  • Maintain a caseload of matched mentors/matches and provide ongoing match support to mentors through regular phone check-ins, emails, and meetings.
  • Maintain up-to-date case notes for all clients on the agency database.
  • Enter newcomer client data into the iCare database.
  • Maintain regular contact with Parent Support Workers.
  • Maintain a caseload of pre-match children who are waiting to be matched through regular phone contact, emails, necessary referrals, and info on group mentoring program, activities, and events.
  • Be part of the Emergency On-Call Team on a rotating basis as needed.
QUALIFICATIONS:
  • Bachelor Degree in Social Work and a minimum of 1 year experience in social services, specifically working with children and youth.
  • Proven experience and knowledge regarding child and youth mental health issues.
  • Strong understanding and knowledge of issues faced by immigrants and new Canadians.
  • Assessment and relationship development experience with child and youth populations, and solid understanding of child development and family dynamics.
  • Intake, interview, and case management experience required.
  • Excellent judgment and decision-making skills, as well as a performance-driven mindset.
  • Demonstrated knowledge of community and newcomer services organizations.
  • Experience managing volunteers, especially youth volunteers, is an asset.
  • Ability to communicate effectively in English, both verbally and in writing.
  • Fluency in the Ukrainian language is required.
  • Ability to work some evenings and occasional weekends.
  • Demonstrated proficiency in Microsoft Office applications (MS Word, Excel), Google Workspace (Gmail, Google Calendar, G Drive), client database management, etc.
  • Experience with client database management.
  • Must have a valid Ontario Class “G” driver’s license and access to an insured vehicle.
  • Current First Aid and CPR certificate or be willing to obtain.
  • Police Criminal Reference and Vulnerable Sector Screen Check is required.
COMPENSATION

with benefits. This is a one-year full-time contract position with potential for renewal. Salary will be commensurate with experience and will include a bonus for reaching matching targets.

How to Apply:

If you are dedicated to having a positive impact in the lives of children and youth, and interested in joining a diverse and dynamic team at Youth Assisting Youth, please forward your resume with a cover letter that describes how your education, skills, and experience match the above position, to John van Rhee, Hiring Consultant, at Youth Assisting Youth, by email. We thank all applicants for their interest but only those selected for interviews will be contacted.

About Youth Assisting Youth

Youth Assisting Youth grows the leaders of tomorrow through peer mentorship of at-risk and newcomer youth. For over 46 years, it has paired volunteer young adult mentors aged 16-29, with youth ages 6-15 to engage in activities to develop mind, body, character, and leadership skills. Our non-profit connects volunteers to meaningful mentorship experiences that profoundly impact the most vulnerable youth and their families in communities across the City of Toronto and York Region.

Job Types: Full-time, Fixed term contract
Contract length: 12 months

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