Information Technology

1 month ago


Golden Horseshoe, Canada Niagara Region Full time
p>Please be aware that this position qualifies for the hybrid work policy, allowing the employee to work 50% of their time from home and 50% in the office.Temporary Duration

Serving a diverse urban and rural population of more than 475,000, Niagara Region is focused on building a strong and prosperous Niagara. Working collaboratively with 12 local area municipalities and numerous community partners, the Region delivers a range of high-quality programs and services to support and advance the well-being of individuals, families and communities within its boundaries.

At Niagara Region, we value diversity - in background and experience. We aspire to hire and grow a workforce reflective of the diverse community we serve.Reporting to the Manager IT Project Delivery and Business Analysis, the Senior Business Analyst, Information Technology is responsible for finding efficiencies and improvements in existing client systems and planning and implementing new systems and processes that help business units align with strategic objectives while being consistent and in line with IT Solution’s technological architecture.Post-secondary degree in Computer Science or equivalent combination of education and experience.Formal training in business analysis, ITIL, project management or other similar discipline.Minimum of 8 years systems planning, support, conceptual design and feasibility study experience in a medium to large organization of a complex diverse nature.Knowledge of business process modeling, structured analysis, design, programming techniques, lean practices and/or continuous quality improvement methods.Experience in implementing M365, SharePoint online and ECM are an asset.Experience in the development of M365 and Information Governance are an asset.Leads and facilitates business analysis activities and architectural design sessions with business area experts, managers, senior managers and IT Solutions staff.Advises business management on how best to leverage technical resources for business-specific activities.Gathers client business requirements, formulating logical statements of business problems.Conducts feasibility studies, develops systems designs, prepares use cases, and assists system implementations.Develops and co-ordinates training for clients on new systems/procedures.Recommends standards, policies and procedures and ensures adherence.Develops project scope, schedules, risk assessments and plans.Coordinates with appropriate Corporate areas to manage contracts and agreements.Identifies opportunities to improve/enhance processes and business solutions.In accordance with the Corporate Criminal Record Check Policy, the position requires the incumbent to undergo a Criminal Records Check.

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