Principal Technical Program Manager
7 days ago
Job Title: Data Services - Principal Technical Program Manager
Reports to: Director of Technical Program Management
Department: PMO
Location: Remote - Canada
Grade: 19
Our Company: Priority Technology Holdings, Inc. is a leading financial technology company that specializes in providing integrated payments and banking solutions. Our innovative native platform empowers businesses to effortlessly collect, store, and send money in a scalable manner. We are committed to revolutionizing the way companies handle their financial transactions by offering cutting-edge technology and exceptional customer service.
Job Description: As a Principal Technical Program Manager in our Data Services division, you will play a pivotal role in managing a portfolio of data-centric projects, ensuring alignment with our strategic goals, and facilitating collaboration across various teams. Your expertise will be crucial in driving the execution of projects, from initiation through completion, while also handling the influx of requests from other teams requiring data services support.
RESPONSIBILITIES:
- Lead the planning, execution, and delivery of complex data services projects, ensuring they meet established time, cost, and quality standards.
- Act as a liaison between the data services team and other departments, effectively managing and prioritizing external tasks and resource allocation.
- Develop and maintain comprehensive project documentation, including project plans, schedules, budgets, and status reports.
- Identify, assess, and mitigate project risks and issues, ensuring they are escalated appropriately and resolved in a timely manner.
- Foster a collaborative environment, facilitating communication and effective problem-solving among cross-functional teams.
- Drive continuous process improvements within the project management framework and data services operations.
- Contribute to the strategic planning of data initiatives, aligning project objectives with business goals.
QUALIFICATIONS:
- Bachelor’s degree in Business, Project Management, Computer Science, or a related field; advanced degree preferred.
- 12+ years of experience in technical program management, with a focus on large-scale, high-impact projects in technology or financial services.
- Proven track record of successfully delivering complex programs that drive measurable business outcomes.
- Strong understanding of data management, database technologies, and software development life cycles.
- Excellent organizational, leadership, and decision-making skills.
- Exceptional communication and interpersonal abilities, with a talent for nurturing relationships across teams and disciplines.
- Deep expertise in project management tools (e.g., Jira, Confluence, MS Project) and advanced reporting frameworks.
- Expert in an Agile environment and delivery methodologies such as Scrum and Kanban.
Essential Technical Skill Sets:
- Expertise in data modeling, warehousing, and database management systems.
- Hands-on experience with big data technologies and data processing frameworks.
- Proficiency in cloud platforms like AWS, especially in services related to data storage, computation, and analytics.
- Solid understanding of SQL and Python for collaborating with data engineers and interpreting technical challenges.
- Comprehensive knowledge of data privacy laws (e.g., GDPR, HIPAA) and implementing secure data management practices.
Compensation and Benefits:
- Compensation range: $92k - $140k
- End of Year Discretionary Bonus
- Unlimited PTO after year 1 (3 weeks to start)
- Medical, Dental & Vision
- 401k Match
- Education Expense Reimbursement
- Gym Membership Reimbursement
- HSA and FSA for U.S.-based employee
- Employee assistance program (EAP)
Traditional Physical Requirements
- Requires prolonged sitting, standing, bending, stooping and stretching.
- Requires the ability to lift 10 pounds.
- Requires eye-hand coordination, manual dexterity and a normal range of hearing and vision (with or without correction).
Join our team at Priority Technology Holdings, Inc. and be part of a dynamic and innovative company that is transforming the financial technology landscape. Together, we can shape the future of payments and banking solutions while providing unmatched value to our clients.
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