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Strategic Development Trainee

3 months ago

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With over 115 years of experience, EMCO Corporation is a leading national wholesale distributor of plumbing, HVAC, waterworks, and industrial products to the construction industry. We provide quality and cutting-edge products that help support residential, commercial and infrastructure initiatives across Canada.

At EMCO Corporation, we are committed to providing sustainable solutions to our customers and communities in which we live and serve. Our talented and passionate team members are the key to our success. We empower our team members to act like owners and make a difference within our business through striving for innovation and providing excellence in customer service.

We offer a fun, fast-paced and dynamic workplace. We work as a team and support each other’s growth and development. As our teammate, you will have the opportunity to continually develop your skills through ongoing training, be innovative and try new things, and work alongside passionate colleagues with diverse backgrounds and experiences. We are a team of enthusiastic individuals who are dedicated to meeting and exceeding the needs of the customers we serve.

Job Description

As a Strategic Development Trainee, you will focus on developing strong product knowledge and sales skills to be competent in multiple facets of our business including counter service, shipping/receiving and product replenishment to help accelerate the growth of the business. Managing key customer accounts, creative problem-solving for ambiguous situations and exceeding expectations will be key to success in this role.

Once the day-to-day flow of the business is mastered, the key focus will be to morph and stretch your abilities into critical components of our business (Purchasing, Pricing, Accounts Payable & Receivable, Operations Management, Inside Account Management, Outside Account Management) that align with your own developmental and career goals, all of which will be tracked by key performance indicators (KPI’s).

We are a young team with our core values focused on impeccable customer service, generating profitable venture opportunities, and offering the ability to work autonomously. Our team is searching for a high caliber individual looking to gain experience and develop new skills to grow their career.

The Strategic Development Program is a full-time salaried position, Monday to Friday with a competitive benefits package, pension contributions, and profit sharing.

Responsibilities and Duties:
  • Heavy counter service interacting directly with the customer, phone orders, quotations in a fast-paced plumbing wholesale environment
  • Shipping/receiving of product
  • In store product replenishment
  • Drive your own development; become a product knowledge expert
  • Ability to cultivate a pro-active culture to support teammates and customers
  • Willingness to learn and drive key financial levers in our business to yield positive return on investment. Learn the profit and loss statement and how actions affect it.
  • Able to work well with others and independently
Qualifications
  • No plumbing or wholesale distribution experience is required
  • College and/or University degree
  • 2+ years of experience with customer service in a fast-paced environment
  • Positive attitude and results oriented mindset
  • Desire to continuously learn and grow
  • Excellent customer service and organizational skills
  • Possess a strong work ethic and a high standard of integrity
  • Ability to work well independently and in a team setting
  • Excellent communication skills with the ability to build and maintain strong working relationships with customers, vendors, and teammates
  • Proficient in Microsoft Office software
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