Principal Product Designer

2 weeks ago

Calgary Alberta, Calgary region, Canada Neo Financial Full time
Come Build a Better Financial Future for all Canadians

At Neo, we're building a more rewarding financial experience for all Canadians.

Life at a rapidly expanding tech startup is demanding, exhilarating, and not for everyone.

From world-class creative minds to brilliant engineers, it's high-performing people that make Neo a workplace with passion and purpose.

Since being founded in 2019, Neo has built incredible traction and is one of the fastest growing fintechs in Canada.

  • LinkedIn's Top Startup in Canada for 2022 and 2023
  • Top-ranked mobile apps and credit cards
  • Canada's top-rated credit card
  • Team of 700+ people
  • 1M+ customers in 3 years
  • 11K+ retail partners

High Performance at Neo

We recruit, hire, and build our company culture around these attributes:

Teamwork: We trust, respect, encourage, and show up for each other — through good times and hard. We're on this mission not just for ourselves, but also for the people we work with — and ultimately, for our customers.

Ownership: We all have a stake in Neo's success — so we go out of our way to do what needs to get done. We hold ourselves accountable to deliver on our commitments — to our customers, to our partners, and to our team. When we fall short, we find a way to do better in the future.

Professional Integrity: We're asking millions of Canadians to trust us with their hard-earned money — so we hold ourselves (and each other) to the highest standards of integrity.

The Role:

As a Principal Product Designer, you will work with product managers, researchers, engineers, and other designers to define, shape, and deliver a multitude of experiences across various digital platforms. Your efforts will impact all stages of a project, exercising skills in concepting, prototyping, service design, information design, and research through hands-on work to innovate everyday financial services. As a senior leader in the team, you will also help guide, mentor, and expand the design team and practice.

What You'll Be Doing

  • Lead the definition, creation, and delivery of the most advanced, impactful, and ambiguous challenges spanning our whole product.
  • Participate in the discovery and planning of new products and features while driving the design vision across our product suite.
  • Working with cross-functional teams (developers, product managers, researchers, content strategists, fellow designers) to drive design vision and strategy that meets the needs of our users. You will help other disciplines understand the value design can bring to a project and ultimately build and ship the best products.
  • Illustrate and communicate complex design solutions across use cases by creating process flows, wireframes, prototypes, and high-fidelity mockups.
  • Transform research and requirements into deliverables that demonstrate an intuitive user experience.
  • Follow established Neo design system patterns while expanding the framework throughout product evolution.
  • Work alongside and mentor design colleagues, continually elevating our design practice and quality of experiences.
  • Provide expertise to the Director, and Product managers for org-level decision making

Who We Are Looking For

  • 8+ years of progressive responsibility in product design or user experience design roles.
  • Deep experience with driving and applying user-centered design processes while working with cross-functional teams including development, product management, and user research.
  • Expert knowledge of the end to end iterative product design process, including developing and using personas, flows, journey mapping, content modelling, wireframing and prototyping, user testing, and high fidelity visuals (along with any other frameworks you use).
  • Excellent communication and storytelling skills; you have the ability to help your stakeholders understand the "why" behind your design rationale.
  • A strong portfolio of work demonstrating industry-leading quality, thoughtful, and meticulous UX and UI work.
  • Ability to balance great design solutions with an iterative approach (v1, v2, or v3/Now, Next, Later)
  • Experience designing and prototyping complex workflows with Figma, Sketch, Adobe Creative Suite, or similar tools.
  • Deep knowledge of synthesizing research to define gaps in usability, customer desires, and strategic opportunities.
  • Ability to drive results independently while thriving in collaborative environments
  • Fluency in principles and techniques of information architecture, systems thinking, and user experience design.

Working at Neo

Joining Neo means betting on yourself and discovering your full potential. As individuals and as a team, we continually challenge ourselves and each other to do our best work. We're making change happen at a rapid pace — providing endless opportunities to sharpen your skills, expand your knowledge, and find new solutions to complex problems. That means rapid career progression and constant learning opportunities.

The people who thrive at Neo are resourceful, relentless, and want to win. We hold ourselves to high standards, because we're on a mission that matters — to transform financial services for the better. If that's what you're looking for, read on.

We trust, respect, and show up for each other. That means truthful conversations, frequent feedback, and working with people who push you to be your best. We're evolving quickly as an organization, we work together in person, and the pace of progress isn't for everyone. That's why we're looking for change-makers who love a challenge — who would rather blaze a trail through uncertainty than travel a well-paved road.

Our team members earn meaningful equity in the company through stock options — so Neo's growth benefits everyone who helps make it happen. That also means taking on more responsibility than you may have had at your last job. We don't get hung up on job titles or hierarchy — we're focused on doing what it takes to accomplish our mission.

Check out these videos from our employees to learn more about Working at Neo.

Apply with Us

We believe in equal opportunity, and are committed to creating an inclusive climate where everyone can thrive. Customers trust us with their finances, so successful candidates for this position will be required to undergo a security screening, including a criminal records check and a credit check.

  • Intermediate Interior Designer

    5 days ago

    Calgary, Alberta, Calgary region, Canada Lush Interiors Inc. Full time

    INTERMEDIATE DESIGNER We are full service interior design firm, curating unique spaces for extraordinary clients. We specialize in luxury residential interiors, custom home designs, renovations, and furnishings. With over 20 years experience, our success is achieved by listening to our clients, planning carefully, paying attention to every detail, and...

  • Graphic Designer

    3 weeks ago

    Calgary, Alberta, Calgary region, Canada AllRush Print and Apparel Full time

    What makes a great brand, what catches your eye and lures you to check out a company’s product? Statistics show that the first thing a prospective consumer notices is the Design elements of a companies advertising. At Allrush our growing display solutions division is leading the way in innovation in client graphic solutions to achieve results, helping our...

  • User Interface Designer

    2 weeks ago

    Calgary, Alberta, Calgary region, Canada Hays Full time

    About the jobPosition OverviewWe are seeking a skilled UI Designer to join our clients team. Responsibilities:Develop refined, pixel-perfect designs from broad requirements.Create interaction pathways, wireframes, and mock-ups to illustrate design ideas and user journeys.Work with clients, developers, designers, and other team members to ensure designs are...

  • Engineering Designer

    3 weeks ago

    Calgary, Alberta, Calgary region, Canada Marathon Compression Corporation Full time

    Engineering Designer/Project ManagerMarathon Compression CorporationWe are a small, entrepreneurial equipment design, engineering and project management company that designs and builds compression equipment for the oil and gas sector. Successful employees are creative, highly independent and mostly work autonomously as they see best for them to produce the...

  • Engineering Designer

    2 weeks ago

    Calgary, Alberta, Calgary region, Canada Marathon Compression Corporation Full time

    Engineering Designer/Project ManagerMarathon Compression CorporationWe are a small, entrepreneurial equipment design, engineering and project management company that designs and builds compression equipment for the oil and gas sector. Successful employees are creative, highly independent and mostly work autonomously as they see best for them to produce the...

  • Product Manager

    4 weeks ago

    Calgary, Alberta, Calgary region, Canada NDAX Full time

    As one of Canada's largest and fastest growing cryptocurrency trading platforms, NDAX has set the bar high for the country's fintech industry and is constantly leading the way in terms of security and innovation. We're on a mission to empower more Canadians to unlock the full potential of digital finance. To address the various needs in the...

  • Product Manager

    2 weeks ago

    Calgary, Alberta, Calgary region, Canada Ndax Full time

    As one of Canada's largest and fastest growing cryptocurrency trading platforms, NDAX has set the bar high for the country's fintech industry and is constantly leading the way in terms of security and innovation. We're on a mission to empower more Canadians to unlock the full potential of digital finance. To address the various needs in the...

  • Productivity Manager

    3 weeks ago

    Calgary, Alberta, Calgary region, Canada Airswift Full time

    Airswift is seeking a Productivity Manager to work for an innovative Construction Technology client in Calgary, AB. This is a 1-year contract with a huge possibility of being extended. The consultant Project Manager embodies three main aspects of company works:Project Implementation and Support of Execution:• Lead implementation of Company’s Solutions...

  • Productivity Manager

    2 weeks ago

    Calgary, Alberta, Calgary region, Canada Airswift Full time

    Airswift is seeking a Productivity Manager to work for an innovative Construction Technology client in Calgary, AB. This is a 1-year contract with a huge possibility of being extended. The consultant Project Manager embodies three main aspects of company works:Project Implementation and Support of Execution:• Lead implementation of Company’s Solutions...

  • Head of Product Marketing

    3 weeks ago

    Calgary, Alberta, Calgary region, Canada Neo Financial Full time

    Come Build a Better Financial Future for all Canadians At Neo, we're building a more rewarding financial experience for all Canadians.Life at a rapidly expanding tech startup is demanding, exhilarating, and not for everyone.From world-class creative minds to brilliant engineers, it's high-performing people that make Neo a workplace with passion and...

  • Head of Product Marketing

    2 weeks ago

    Calgary, Alberta, Calgary region, Canada Neo Financial Full time

    Come Build a Better Financial Future for all Canadians At Neo, we're building a more rewarding financial experience for all Canadians.Life at a rapidly expanding tech startup is demanding, exhilarating, and not for everyone.From world-class creative minds to brilliant engineers, it's high-performing people that make Neo a workplace with passion and...

  • Senior Manager, Product Development and Drafting

    3 weeks ago

    Calgary, Alberta, Calgary region, Canada Minto Group Full time

    Senior Manager, Product Development and Drafting (Mid-rise & High-rise)Calgary, Alberta Build your future at Minto! Since 1955, we’ve been proudly building better places for people to live, work, and play, one home and one relationship at a time. To us, it’s all about special moments — like the thrill of a new apartment, the pride in owning a first...

  • Senior Manager, Product Development and Drafting

    2 weeks ago

    Calgary, Alberta, Calgary region, Canada Minto Group Full time

    Senior Manager, Product Development and Drafting (Mid-rise & High-rise)Calgary, Alberta Build your future at Minto! Since 1955, we’ve been proudly building better places for people to live, work, and play, one home and one relationship at a time. To us, it’s all about special moments — like the thrill of a new apartment, the pride in owning a first...

  • Junior Art Director

    2 weeks ago

    Calgary, Alberta, Calgary region, Canada McCann Canada Full time

    As a Junior Art Director, you must be a creative problem solver and adept at negotiating key deliverables with exceptional quality and proficient speed. You love design and the visual arts for its power to communicate and evoke emotion and you are a master at simplifying complex ideas into highly creative and effective brand solutions. You contribute to the...

  • Architectural Technologist

    3 weeks ago

    Calgary, Alberta, Calgary region, Canada Hays Full time

    Hays is partnered with a leading multidiscipline design firm with offices all over North America, known for their large scale institutional and healthcare work. This firm is growing and looking for an experienced Intermediate Architectural Technologist to join their Calgary team. This firm prides itself on its collaborative approach and open mindedness as is...

  • Architectural Technologist

    2 weeks ago

    Calgary, Alberta, Calgary region, Canada Hays Full time

    Hays is partnered with a leading multidiscipline design firm with offices all over North America, known for their large scale institutional and healthcare work. This firm is growing and looking for an experienced Intermediate Architectural Technologist to join their Calgary team. This firm prides itself on its collaborative approach and open mindedness as is...

  • Lead Process Engineer

    2 weeks ago

    Calgary, Alberta, Calgary region, Canada DBSI Services Full time

    Job Title: Lead Process EngineerLocation: Calgary, Alberta, Canada (Onsite)Responsibilities:Performs complex calculations and applies standards correctly without supervision. Take lead when working with peers.Reviews the work of engineers and designers developing engineering and design documents as needed for the project.Possesses critical analytical skills...

  • Lead Process Engineer

    2 weeks ago

    Calgary, Alberta, Calgary region, Canada DBSI Services Full time

    Job Title: Lead Process EngineerLocation: Calgary, Alberta, Canada (Onsite)Responsibilities:Performs complex calculations and applies standards correctly without supervision. Take lead when working with peers.Reviews the work of engineers and designers developing engineering and design documents as needed for the project.Possesses critical analytical skills...

  • Learning Senior Advisor

    2 weeks ago

    Calgary, Alberta, Calgary region, Canada Airswift Full time

    Airswift is seeking a Learning Senior Advisor to work with one of our clients in the oil and gas industry in Calgary, AB, on a contract until the end of 2024.Reporting to the Lead, Instructional Design, the Senior Advisor, Learning provides consultancy and advisory services on learning solutions.The Senior Advisor, Learning is responsible for project...

  • Senior Process Engineer

    9 minutes ago

    Calgary, Alberta, Calgary region, Canada Tridyne Projects Corporation Full time

    Full-TimeIn-Person at Tridyne Projects Inc. in Calgary, AB.ABOUT TRIDYNETridyne Projects Corp. is a Calgary-based consulting firm that provides clients with engineering, procurement & construction support services in the oil and gas industry throughout Western Canada.At Tridyne Projects, we provide our employees and contractors with the tools necessary to...