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Build your career with ClaimsPro

3 months ago

Yellowknife Northwest Territories XE, Fort Smith, Canada ClaimsPro LP Full time
Build your career with ClaimsPro - Junior Adjusters/Trainees, Full-Time (Yellowknife, NWT, Canada)

Why join ClaimsPro? We are proud of our people and it shows:

  • You will be part of a team of over 700 independent adjusters from 9 other provinces and 2 territories.
  • Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit.
  • You will work on industry-leading software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers.
  • You will be supported by experienced local claims support, centralized after hours support, and dictation services.
  • Your claims load is driven by senior executives and business development staff from coast to coast.
  • You are compensated for your billable hours and other costs. Also included is a flex-benefit plan that allows you to customize the coverage that is right for you with options for taxable and non-taxable health care spending.
  • You will have excellent work-life balance.
  • Your continuous education fees are reimbursed to maintain your license.
  • Your workload is balanced to ensure you can maintain a high quality level and manage your abeyance.

ClaimsPro is a national Independent Adjusting company that provides claims services for insurers, self-insured entities, and organizations with high financial retentions.

We are looking for a Claims Adjuster Trainee to join our team. Reporting to one of our Branch Managers, the key focus of this position is to start your career in claims and develop in a mentorship environment the skills required for the investigation, adjustment, and examination of multi-line claims at a junior level.

This role requires someone who is well organized with a high attention to detail and who enjoys doing things in a systematic way.

Key Performance Factors

This role requires someone who is well organized with a high attention to detail and who enjoys doing things in a systematic way.

Desired Competencies
  • Be action/results oriented, with ability to take initiative.
  • Effective analytical skills including identification of cause and effect dynamics.
  • Have a high attention to detail and is service oriented.
  • Possess effective written communication skills.
  • Able to draw valid conclusions and effectively communicate them.
  • Team player who is also able to work autonomously.
  • Must be able to work with basic computer programs (MS Office Products are an asset).
  • Be well organized and able to prioritize.
Job Responsibilities
  • Handling, investigation and management of claims.
  • Review coverages, limitations, warranties, and requirements.
  • Ensure appropriate coverage is in place.
  • Follow guidelines and instructions.
  • Prepare documents and mandatory forms as required.
  • Manage a case load of claim matters in compliance with KPIs and SLAs.
  • Manage reserves, payments, and financials.
  • Provide a high level of customer service to all stakeholders.
  • Other duties as assigned.
Qualifications & Experience
  • Builder or construction experience is a definite asset.
  • Ability to obtain an adjusters license.
  • Previously demonstrated ability to execute high attention to detail.
  • Demonstrated ability to manage changing priorities and proven organizational skills.
  • Demonstrated behaviors showing initiative and follow-up skills.
  • Demonstrated professionalism and work ethic.
  • Proven ability to contribute to and work well with a team environment.
  • All other computer applications – must have the aptitude and ability to learn as required.
  • Valid Driver’s license.

SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

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