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Associate Director
3 months ago
- Full-time
- Office Location: Toronto
- Rank: Associate Director
- Employment Type: Permanent Full Time
Experience something Brilliantly Different with a career at MUFG Investor Services.
MUFG Investor Services is part of the Mitsubishi UFJ Financial Group, partnering with over 480 global investment firms to provide administration, asset services, banking, and fund financing.
The Business Continuity team is accountable for setting and maintaining MUFG Investor Services’ Operational Resilience, Business Continuity Management (BCM), and Crisis Management (CM) standards and frameworks.
The role reports directly to the Senior Associate Director, Business Continuity Management, and will collaborate across the organization to enhance the existing scenario testing program and manage the end-to-end processes for scenario testing.
Additionally, the candidate will partner with the Crisis Management function to support crisis teams during real-world events and provide training based on scenario execution.
Role and Responsibilities
- Develop and maintain Location Emergency Management Team (EMT) manual and business continuity plans.
- Promote risk culture around resilience, continuity, and crisis management.
- Manage the delivery of all Operational Resilience and Business Continuity testing requirements.
- Develop and maintain a scenario library aligned to identified risks and horizon scanning reports.
- Create an annual testing schedule for all Operational Resilience and Business Continuity testing requirements.
- Coordinate all pre-testing activities, including documentation, testing plans, and logistical requirements.
- Facilitate all testing activities and lead testing exercises as appropriate.
- Act as the central point of contact for all Operational Resilience testing support coordination.
- Track closure of gaps and action plans identified from tests.
- Develop and maintain BCM and Operational Resilience training material for all employees.
- Develop and maintain user guides for BCM tools and systems.
- Collaborate with problem management teams to drive permanent resolutions based on identified root causes.
- Perform any other ad-hoc duties as required.
Knowledge and Skills Required
- Knowledge of regulatory requirements for risk management and BCP.
- Strong understanding of Business Continuity, Crisis Management, IT Disaster Recovery, and IT Service Management.
- Working knowledge of Fund administration business.
- Hands-on knowledge of risk assessment techniques, business impact analysis, BCP planning, and testing.
- Advanced ability with the Microsoft Office suite, especially Excel.
- Strong IT skills with strengths in Microsoft Office products.
We thank all candidates for applying; however, only those proceeding to the interview stage will be contacted.
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