Enterprise Customer Success Manager

The Role: Our Customer Success team is looking for a Customer Success Manager (CSM) to join the team. Our CSMs are our customer’s main point of contact for all things Knak and campaign creation best practices. They will ensure our customers’ success post-implementation by meeting with customers on a regular basis and working with our key contacts to push...

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We...

We’re Ten Thousand Coffees (10KC), the only all-in-one social learning and mentorship software focused on facilitating workplace connections and conversations that drive performance. Organizations rely on 10KC to build key relationships between employees to transfer critical knowledge and develop new skills resulting in increased innovation, productivity,...

SysAid, a pioneering SaaS firm in Enterprise Service Management, is celebrated for innovation and industry leadership. Featured in Gartner’s ITSM Magic Quadrant and honored with AWS’s Rising ISV Star Award, we serve 4,000+ clients spanning 140 countries, impacting over 9 million daily users. Our commitment? Revolutionizing Enterprise Service Management...

Our mission is to change the way business deals get done. In an industry plagued by inefficient and ineffective contract management systems, we provide a solution that accelerates, scales, and protects the business, enabling contract professionals to become their company’s superhero.We create cutting-edge AI technology that makes contracts searchable and...

We’re Ten Thousand Coffees (10KC), the only all-in-one social learning and mentorship software focused on facilitating workplace connections and conversations that drive performance. Organizations rely on 10KC to build key relationships between employees to transfer critical knowledge and develop new skills resulting in increased innovation, productivity,...

We’re looking for a Customer Success Manager to manage our rapidly growing customer base across all industries and customer segments from Growth to Enterprise customers. As a CSM, you’ll be able to work directly with engineering and product while also working with a variety of stakeholders as customers. As every business can benefit from our platform,...

The Customer Success Manager (CSM) couples technical and client relationship capabilities to help customers meet their objectives on the Optibus platform and deliver value. Our CSMs are Optibus subject matter experts specializing in the value that customers can gain from our platform. They are the voice of the customer, and drive adoption, value realization,...

Job Title: Customer Success ManagerLocation: Canada / North America - remoteCompany: revolutionizing customer experience with our next-generation CCaaS platform.IG Recruit is proud to be a valued recruitment partner with a global high-growth business. Due to extensive growth, our client is looking to recruit a CSM.Join the growing team as a Customer Success...

About the PositionThe Customer Success Manager (CSM) couples technical and client relationship capabilities to help customers meet their objectives on the Optibus platform and deliver value. Our CSMs are Optibus subject matter experts specializing in the value that customers can gain from our platform. They are the voice of the customer, and drive adoption,...

Job Title: Customer Success ManagerLocation: Canada / North America - remoteCompany: revolutionizing customer experience with our next-generation CCaaS platform,IG Recruit is proud to be a valued recruitment partner with a global high-growth business. Due to extensive growth, our client is looking to recruit a CSMJoin the growing team as a Customer Success...

We’re Quandri. We train intelligent robots to power the modern insurance brokerage and agency. We’re on a mission to unlock 10,000,000 hours of repetitive work over the next three years, so that time can be used for more valuable and meaningful endeavors.Every year, billions of hours are wasted on repetitive and manual work. This is work that can and...

For millions of teams working in dozens of industries, day-to-day business gets done on the phone. So why — despite the huge leaps we've taken in design and usability — does most business phone software still look, feel, and act like it was born in the 90s? OpenPhone is changing that.We’re a new type of business phone with a mission to help people...

Customer Success Operations ManagerThe Customer Success Operations Manager will work with the Customer Success management team to collect and organize operational data. The CS Ops Manager will use this data to generate reports tracking program status and trends and also create presentations for executive leadership. This role is part of a fast-paced...

Responsible for driving customer adoption, and growth with a key focus on customer retention. The CSM should be able to articulate the value of their solution to inspire and support customer value realization. The CSM works with customer contacts up to the CXO level, as well as internal department contacts to provide a high-touch experience for strategic...

What if you could personally impact the future of healthcare? As part of the PocketHealth team, you will enable hospitals and clinics across North America — and more importantly, empower over a million patients — to discover a better healthcare experience.PocketHealth is a patient-centric platform that enables hospitals and clinics across North America...

Customer Success Manager, Commercial - Remote Highspot is pioneering the category that is fundamentally changing the way companies increase sales productivity. On a mission to transform the way millions of people work with sales enablement, Highspot is committed to building breakthrough software with a spark of magic. We believe a great place to work is...

At Apollo GraphQL, we're pioneers in GraphQL API management, empowering businesses to develop, deploy, and scale their APIs with unprecedented speed. Our mission is to redefine developers' interaction with data, unlocking the full potential of GraphQL. We're currently seeking a visionary leader to join us as the Director of Enterprise Solutions...

LifeRaft Director of Customer Success This role will sit within Canada, in the Eastern, or Atlantic Time Zones. Travel to our Halifax, NS office will be required on an as needed basis, frequency dependent on incumbents location. Dedicated to the relentless pursuit of zero missed threats, LifeRaft strives to empower businesses and individuals with...

ABOUT CENSISIn November 2019, Fortive (NYSE: FTV) acquired Censis Technologies, a fast-growing, highly profitable SaaS business, as part of our growing strategic commitment to both the healthcare sector and the digitization of our portfolio. The Censis acquisition was made shortly after Fortive acquired Advanced Sterilization Products (ASP) from Johnson &...