Director of Operations

3 days ago

Mississauga Ontario, Peel region, Canada GDI Integrated Facility Services Full time

Join the GDI Family


One provider. One solution. All your facility maintenance services.


GDI provides best in class integrated, high level, facility maintenance services to the United States and Canada. We have more than 30,000 team members who contribute to the success of GDI and our customer’s businesses. With almost a century of facility service experience, state of the art business practices, environmentally friendly processes and supplies and an established global reputation, we offer unrivaled client experience and satisfaction.


We are currently recruiting for a Director of Operations opportunity in the GTA area.

The Director of Operations is responsible for the delivery of janitorial services to all contracts within the GTA. These responsibilities include profitability, client retention, maintenance of quality standards and leadership of reporting staff to ensure all objectives are achieved.


This is a 15 Month contract


Responsibilities:


  • Cultivate a culture that promotes inclusion, innovation, productivity, and collaboration.
  • Build strong relationships, listen intently, and utilize clear & transparent communication.
  • Train managers and supervisors on any legislative or Company policy and procedure changes.
  • Retention of customers, monitoring of building activity for their geographic area and advising business development manager of any upcoming opportunities to tender.
  • Perform costing of one time jobs and new contracts within existing portfolio.
  • Ensure that all service requirements are maintained as per the various contract agreements.
  • Conduct periodic site inspections to ensure quality levels are maintained, documented and communicated to the client contact.
  • Conduct periodic site audits to ensure; staffing levels and payroll reports are accurate, key/card access controls and quality inspection programs are in place, WHIMIS documentation and training is current, supply levels are adequate, equipment and employee uniforms are in good order.
  • Maintain positive relationships with clients by conducting formal site visits on a regular basis.
  • Ensure all invoicing is accurate for both contract and additional services and that all labor costs are accurate and on budget.
  • Ensure all sub contractors are servicing contracts as per company Standards and that all Insurance liability and WSIB certificates are current.
  • Complete all KPI monthly reports accurately and as per month end deadlines.
  • Conduct operations management meetings and bring new ideas forward to share best Industry practices.
  • Review monthly financial reports with Operations VP and prepare corrective plans for over budget accounts.
  • Promote Company to all existing and prospective clients and identify areas to generate new sales within accounts.

Knowledge/Skills/Competencies:


  • Financial analysis and project management skills.
  • Leadership, team building and employee management skills.
  • Ability to work on multiple projects as a team leader.
  • Excellent client relation and communication skills.
  • High attention to detail.
  • Effective problem solving skills.


Must be able to pass a Criminal Record Check.


GDI Services (Canada) LP is committed to accommodating applicant’s with disabilities up to the point of undue hardship during the recruitment, assessment and selection process. Please notify GDI Services (Canada) LP if you require accommodation in respect of the materials or procedures used at any time during this process. If you require accommodation GDI Services (Canada) LP will work with you to determine how to meet your needs.

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