IT Support FSO(Facility Support Officer)

3 weeks ago


St Thomas Ontario, Elgin region, Canada HCLTech Full time

Looking for Onsite IT support officers to join the team.


Working location: Onsite at St Thomas, Ontario (5 days at office is mandatory)


Job requirements:

  • Administering and supporting IT systems in the production and office environment
  • Installation, configuration of operating systems and special software
  • Parts incoming and outgoing including documentation and creating reports
  • Accepting incoming incidents and customer inquiries
  • Process service/support requests
  • Systematic troubleshooting of problems in 1st and 2nd level support
  • Create evaluations using Excel
  • Maintain and manage asset data



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