IT Business Systems Analyst

4 weeks ago

Canada, CA Champion Petfoods LP Full time

Changing the World, One Kibble at a Time

Champion Petfoods is expanding We are excited to announce we are looking for an IT Business Systems Analyst to join our rapidly growing company.

Champion Petfoods is an award-winning pet food crafter with a reputation of trust spanning 35+ years. From our humble beginnings, founded in a small town in Alberta, Canada, Champion – with its ORIJEN and ACANA brands – is a key player in the global premium pet food industry. Our purpose, To Earn Pet Lover Trust Every Day so Pets Thrive for a Lifetime, provides the foundation for our highest aspirations as a company. Being a partner to the communities that surround us – and the environment that sustains us – are top priorities.

We would love to hear from you if you are passionate about personal and professional growth and see yourself as a key player contributing to our continued success as an award-winning company.

Here’s the scoop - Summary

The IT Business Systems Analyst has primary responsibility for the ongoing reliable, efficient and effective operation & enhancement of Champion’s Enterprise Applications. The IT Business Systems Analyst is a technical figure in the development of solutions to ERP-related and other application and business problems using a variety of technologies to solve the business need. Additionally, provide support for the ERP and other applications as required. Ensuring integrations and data integrity are paramount when designing and implementing or updating applications, configurations and enhancements.

Working within a community of disciplines (e.g. IT Operations, IT Enterprise Applications, the Project Management Office, various Champion business units, and diverse consultants), the IT Business Systems Analyst must be an excellent communicator and be able to synthesize many views of problems into cohesive solutions. The IT Business Systems Analyst will be the principal resource in managing the full lifecycle of development projects, including requirements gathering, customer & vendor relationships, technical development, status reporting, implementation, quality assurance and testing.

This position is located in Edmonton, AB and works a hybrid schedule between in office and working from a home-based office. This role also requires occasional travel to other Champion locations.

What a typical day looks like:

  • Troubleshoot & support application problems, ensure the appropriate resources are engaged in resolution, and follow-up on incidents
  • Define and implement technical solutions involving the ERP platform & other applications, including the integration with other applications (on premise or cloud-based).
  • Gather business requirements and work with stakeholders to discover and define solutions.
  • Perform technical development using a variety of technologies
  • Administer applications used by Champion Business units.
  • Safeguard the data integrity of the Enterprise applications environment by managing the development, testing, and implementation of solutions.
  • Develop excellent working relationships with Champion business units, Infor and a variety of consultants.
  • Maintain and expand a knowledge of Infor’s product suite and its future directions.
  • Report creation using SSRS, Power BI, Excel as required
  • Provide guidance to management on the strategic and tactical use of applications for today and the future.
  • Write and maintain documents related to design, implementation, and operating practices.
  • Perform other duties as required.

What are we looking for?

  • Post-secondary degree or diploma in Computer Science or a related field.
  • Minimum two years’ experience in a relevant field.
  • Experience with the Infor suite of products (M3 on-prem, MEC (M3-E-collaborator), Streamserve, and ION) considered an asset
  • Experience with Salesforce Service Cloud, Commerce Cloud, and Marketing Cloud considered an asset
  • Experience using software methodologies (both waterfall and agile) through the entire software lifecycle.
  • Experience in SSRS (SQL Server reporting Services)
  • Experience in development with the Microsoft Power Platform
  • Strong analytical abilities, with the ability to identify problems and determine, implement solutions, often within a time-sensitive framework.
  • Good planning skills, including the ability to organize, prioritize, and execute within a time-sensitive framework.
  • Excellent interpersonal skills and effective communication skills, both verbal and written, with the ability to clearly communicate ideas and proposals and to discuss technical issues with non-technical clients.
  • Knowledge of Enterprise Service Bus and integration methodologies supporting an assortment of enterprise on-premise and cloud-based platforms considered an asset
  • Fluent in English, both written and spoken.
  • Strong problem identification and problem resolution skills.
  • Ability to develop and maintain successful professional working relationships with internal departments, key managers, and other stakeholders to further corporate business goals.
  • Must have and maintain a valid Driver’s License (other than motorcycle), with the ability to travel between the Company’s locations and willingness to accept temporary assignment(s) to additional Company locations.
  • Ability to work extended business hours and days and to be accessible (via company cell phone) to corporate employee end-users needing after-hours IT support.

What can you expect from Champion?

  • Safety: a strong commitment to ensure all people are provided with a safe, healthy and respectful environment.
  • Earnings: Competitive Wages that give financial peace of mind, RRSP with Company, and donation matching.
  • Industry Competitive Benefits: Medical, Dental, Vision and Employee Assistance Programs to meet your individual or family needs.
  • Continuing Education: In House & Online Learning & Development, as well as an Education Assistance Program.
  • Quality: a dedication to uphold the highest standards of authenticity, nutritional integrity, and food safety, to earn the trust of Pet Lovers everywhere.
  • Other Perks: Free Bag of Premium Pet Food each month, Free Parking and more

What are you waiting for? Join the pack

Come as you are.

We value diversity in all forms and know the power it can bring. Workplace equality allows for creative ideas to bloom, diverse points of views to be heard, and increases overall happiness. That sounds pretty good to us.

Champion is an equal opportunity employer. Regardless of your race, color, religion, sex, national origin, sexual orientation, gender identity, disability, age, veteran status, or any other creed, you are wanted here.

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