Systems Analyst Lead, Progression

4 weeks ago


Canada, CA TECO Energy Inc. Full time

Our people are our greatest investments.

Be the light to help us keep our customers connected. If you are interested in a career and not just a position, Tampa Electric is the place to be Tampa Electric offers competitive pay, a comprehensive benefits package and opportunities for growth and development in a friendly and professional work environment. We embrace diversity and the inclusion of all. We believe our differences, unique perspectives and talents are our strengths and integral to the success of our company.

We’re honored to serve approximately 780,000 customers across West Central Florida and safely provide them with clean, affordable and reliable electricity. We’ve been doing it for more than 100 years, and there’s so much more ahead.

Join our team of energy experts as we build on that legacy through innovation, continued solar investments, cost-effective and sustainable energy solutions all while keeping top-notch customer service at the center of all we do.

Tampa Electric is a subsidiary of Emera Inc., a family of energy companies which also includes TECO Peoples Gas and New Mexico Gas Company. Emera provides energy to residential and commercial customers in the United States, Canada, and the Caribbean, with career opportunities available in all of these locations.

TITLE: Systems Analyst Lead, Progression
PERFORMANCE COACH: Manager Application Development & Support
COMPANY: Tampa Electric
DEPARTMENT: Information Systems

Please note that this job can be hired at any level within the Systems Analyst job family, based on Experience and Education.

POSITION CONCEPT
A Systems Analyst and Lead develops applications; implements software packages, integrates applications, and provides 24x7 application support. Collaborates on all phases of the software development life-cycle (SDLC) with a focus on the application design, development, and implementation phases. Utilizes appropriate development tools and technologies in keeping with the IT architecture.

ADVANCEMENT IN PROGRESSION
Advancement to a higher level is based on value added to the Company through increased duties, responsibilities, and accomplishments. Advancement is not automatic, i.e. based solely on time in the job, but will be based on direct observation of the employee’s performance, accomplishments, qualifications, and the business and/or technical needs of the department.

WORKING CONDITIONS
Most work is performed in an office environment, but occasional travel to operating locations is required.

The Lead Systems Analyst leads complex software development projects. Leads the integration of applications with complex interfaces. Serves as subject matter expert relevant to projects and application support assignments in multiple business areas. Mentors and directs junior staff. May serve as backup to the Manager.

PRIMARY DUTIES AND RESPONSIBILITIES
1. Leads complex software development projects. Collaborates with Business Systems Analysts and/or Business Partners to develop software specifications.
2. Leads selection and implementation of software packages for which in-depth configuration and integration is required; drives substantial interaction with vendor resources.
3. Leads the integration of applications with complex interfaces based on specifications provided.
4. Provides 24x7 primary and/or secondary support for one or more applications classified as niche, core, or mission-critical. Coordinates maintenance activities which may include release schedules for one or more functional areas.
5. Supports the request and analysis phases of SDLC by producing required documentation and estimates; manages and oversees junior staff in the production of deliverables.
6. Executes the design, development, and implementation phases of SDLC by producing the prescribed deliverables; manages and oversees junior staff in the production of deliverables.
7. Participates on an Application Development and Support team as well as project teams under the direction of their manager or project managers. May function as Technical Lead on projects and oversee technical staff; may lead multiple concurrent projects.
8. Subject matter expert in multiple business areas, including those relevant to projects and application support assignments.
9. Considered a subject matter expert in their technical discipline; mentors and directs junior staff. Develops and drives standard practices within their team.

SUPERVISION
Direct supervisory responsibility for assigned IS staff including Associate Systems Analysts, Systems Analysts, Senior Systems Analysts, and Technical Systems Analysts; may also supervise contract resources.
Responsible for resource management, staff augmentation, and vendor relationships and ensures there is adequate support for all assigned IS applications for both day-to-day operations and on-call support.
May serve as a backup to the Manager.

QUALIFICATIONS

Education
Required: Bachelor’s degree in Information/Computer Science, Business Administration, Engineering, Mathematics, Information Systems or equivalent discipline. One or more professional certifications in specific job-related disciplines.

Related Experience
Required: Ten years of experience in systems analysis, design, and development.

Knowledge/Skills/Abilities
Required:
• Expert knowledge of business software applications and hardware technologies. Stays current with IT industry trends and emerging technologies; leads application of new technologies when appropriate.
• Strong verbal, written, analytical, and interpersonal skills. Frequently presents information to their team and department.
• Develops project plans for small projects; partners with Project Managers to develop project plans for large projects. Assists manager with project scheduling and resource management.
• Creates and reviews technical design specifications and possesses knowledge of development tools and technologies in support of the Information Technology Architecture.
• Expert with the Microsoft Office suite.
• Drives continuous process improvement for SDLC, maintenance, application support, and technology architecture.

TECO offers a competitive Benefits package

Competitive Salary *401k Savings plan w/ company matching * Pension plan * Paid time off * Paid Holiday time * Medical, Prescription Drug, & Dental Coverage * Tuition Assistance Program * Employee Assistance Program * Wellness Programs * On-site Fitness Centers * Bonus Plan and more

Nearest Major Market: Tampa
Job Segment: Systems Analyst, Sustainability, Computer Science, Application Developer, Technical Support, Technology, Energy

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