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Educator (Full Time) | Regent Mall | Fredericton NB

3 months ago


Fredericton New Brunswick AA, York region, Canada myGwork - LGBTQ+ Business Community Full time
Educator (Full Time) | Regent Mall | Fredericton NB

This job is with lululemon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Description & Requirements

Who We Are: lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. We create transformational products and experiences that support people in moving, growing, connecting, and being well.

Job Summary: The Educator role is the foundation of our success as an organization. Educators are experts in creating world-class customer service in our retail stores. They are responsible for engaging and connecting with our guests, sharing top-quality product education, and speaking authentically about our community and culture.

Key Responsibilities of the Job

Guest Experience

  • Interact with guests to ensure a great guest experience.
  • Assess guests' needs to provide customized, effective purchase and return solutions.
  • Provide technical product education by articulating the value and benefit of the product.
  • Facilitate a seamless end-to-end guest experience by conducting accurate and timely guest transactions.
  • Move dynamically on the floor to continuously engage with guests.
  • Receive guest feedback and partner with store leadership to take appropriate action.

Working with Others

  • Contribute to a respectful and inclusive team environment.
  • Establish supportive and productive relationships with all team members.
  • Collaborate with team members to ensure optimal guest experience.

Operations

  • Perform product presentation tasks according to company standards.
  • Use in-store technology to support store operations.
  • Perform cleaning tasks as needed throughout the shift.
  • Understand and adhere to safety policies and procedures.

Key Skills & Core Values You Bring

  • Inclusion & Diversity: Supports an inclusive environment.
  • Integrity/Honesty: Behaves in an honest, fair, and ethical manner.
  • Guest Experience: Enjoys connecting with and helping guests.
  • Personal Responsibility: Accepts accountability for actions.
  • Collaboration and Teamwork: Works productively with others.
  • Enthusiasm: Is enthusiastic about one's own work.

Job Requirements

Eligibility

  • Must be legally authorized to work in the country.
  • Must be 18 years of age or older.
  • Must have proof of the Right to Work.
  • Must have the ability to travel to assigned store.

Availability

  • Willing to work a flexible schedule including evenings, weekends, and holidays.

Other Willingness Requirements

  • Willing to work in an environment with bright lights and loud music.
  • Willing to move through a store for most of a shift.
  • Willing to move boxes weighing up to 30 lbs (13.6 kg).
  • Willing to work as part of a team and independently.

Job Assets

  • Education: High school diploma, GED, or equivalent.

Compensation & Benefits Package

The base pay range for this position is from $16.25- $18.67/hour. This position has a target bonus of an additional $3 per hour, bringing the total target compensation range between $19.25- $21.67/hour.

At Lululemon, investing in our people is a top priority. Other components of our total rewards offerings include:

  • Extended health and dental benefits.
  • Paid time off.
  • Savings and retirement plan matching.
  • Generous employee discount.
  • Fitness & yoga classes.

Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs at any time without advance notice.

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