Client Services Specialist

4 weeks ago

Burlington Ontario AA, Halton, Canada DATA Communications Management Corp. Full time

Position: Client Services Specialist

Type: Full Time Permanent

Location: Burlington, ON

DCM is a communication solutions partner that adds value for major companies across North America by creating more meaningful connections with their customers. We pair customer insights and thought leadership with cutting-edge products, modular enabling technology, and services to power our clients’ go-to-market strategies. We help our clients manage how their brands come to life, determine which channels are right for them, manage multimedia campaigns, deploy location-specific and 1:1 marketing, execute custom loyalty programs, and fulfill their commercial printing needs all in one place.

Our extensive experience has positioned us as experts at providing communication solutions across many verticals, including the financial, retail, healthcare, consumer health, energy, and not-for-profit sectors. Thanks to our locations throughout Canada and in the United States, we are able to meet our clients’ varying needs with scale, speed, and efficiency – no matter how large or complex the ask. And we can do it all with advanced data security, regulatory compliance, and bilingual communications, in digital or print.

We’re looking for an experienced Client Services Specialist who will follow through with the entire print production process and act as a primary contact for our valued clients. This role will be based onsite in our Burlington office 5 times a week initially and once fully trained, will have the option to work 1 day per week from home.

KEY RESPONSIBILITIES:

  • Partner with clients in managing print projects from start to finish, being an effective communicator all throughout
  • Consult with production team to complete work back schedules and follow up to ensure all details & paperwork are accurate for invoicing
  • Review all instructions, letter copy, print proofs and coordinate data file transfers
  • Establish and maintain quality control standards and check points to ensure work is completed according to customer specifications

REQUIREMENTS:

  • 3+ years working experience in a commercial print environment (Litho printing, digital printing, pre-press and on-press quality control), some knowledge of commercial print is a must
  • Post-secondary education in Print is an asset
  • Experience working in an account management/project manager/customer service role
  • Ability to multitask and is capable of managing projects and priorities simultaneously
  • A champion of "process" and problem-solving skills, clear and direct communication both oral and written, proven negotiator with impeccable organizational skills and attention to detail, the ability to make sense of the abstract, and to raise the bar to set new standards
  • The ability to enable cooperation with all levels of internal and external contacts, strong sense of urgency and the ability to work well under pressure and meet deadlines
  • Well-developed analytical and problem-solving competencies with strong initiative, sound judgment, and decisiveness

Data Communications Management Corporation is committed to equal employment opportunity, employs and does not discriminate against all qualified persons without regard to race, color, religion, national origin, sex, age, disability, or any other classification protected by applicable federal and provincial laws. We invite resumes from all qualified applicants. Should you require any accommodation throughout the recruitment and selection process, please inform human resources so that we can ensure your equal participation.

DCM would like to thank all applicants, however only those candidates qualified will be contacted.

#J-18808-Ljbffr

  • Client Services Specialist

    4 weeks ago

    Burlington, Ontario, A9A, Halton, Canada Canada Data Communications Management Corp. Full time

    Position: Client Services Specialist Type: Full Time Permanent Location: Burlington, ON DCM is a communication solutions partner that adds value for major companies across North America by creating more meaningful connections with their customers. We pair customer insights and thought leadership with cutting-edge products, modular enabling technology, and...

  • Accounts Payable Specialist

    3 weeks ago

    Burlington, Ontario, A9A, Halton, Canada Recruiting in Motion Full time

    About Our Client Our client, a reputable and growing property services firm located west of the GTA, is seeking an Accounts Payable Specialist to support their team. Responsibilities: This position will assist with accounting, with a main focus on accounts payables. General duties include: Responsible for processing high-volume invoices in an accurate...

  • HSQE Specialist

    4 weeks ago

    Burlington, Ontario, A9A, Halton, Canada McKeil Marine Limited Full time

    McKeil Marine is one of Canada’s leading marine service providers. Experienced and adaptive, we deliver turn-key solutions that support our customers success in a wide range of transportation and project challenges. Customer service, safety, quality, and respect for the environment are at the heart of our operations. When you join McKeil Marine you can...

  • Tax specialist

    1 month ago

    Burlington, Ontario, A9A, Halton, Canada Fed Finance Full time

    Founded in 2001, Fed Finance specializes in temporary and permanent recruitment for the accounting and finance professions. Our consultants are all experts and speak your language. We are committed to supporting you throughout your job search and at every stage of your career.Job Title: Tax SpecialistLocation: LongueuilYour Responsibilities:Responsible for...

  • Product Specialist

    4 weeks ago

    Burlington, Ontario, A9A, Halton, Canada Eaton Full time

    Eaton’s Electrical sector is currently hiring a Product Specialist to join our team. This position is based at our Burlington, Canada facility and offers benefits from Day 1. What you’ll do: The Product Specialist, Residential Light Commercial (RLC) provides support to sales staff, channel partners and customers in pre-sales through post-sales capacity....

  • Retail specialist

    1 month ago

    Burlington, Ontario, A9A, Halton, Canada Videotron Ltd Part time

    At Freedom, we’re proud to be leaders in a movement that brings affordable wireless services to Canadians – we’re always on the lookout for go-getters that are committed to disrupt the status quo.Does that sound like you? We’d love to meet you.Job DescriptionThe roleIf you’re an upbeat, self-starter who genuinely enjoys interacting with others, we...

  • Product Specialist

    1 month ago

    Burlington, Ontario, A9A, Halton, Canada Healthy Planet USA Full time

    Healthy Planet is looking for an experienced Product Specialist to assist with the sales and operations of Healthy Planet. The successful candidate will be responsible for demonstrating and explaining products, methods or services while processing sales quickly, accurately and efficiently. This position is perfect for a team player who has a strong...

  • Retail specialist

    1 month ago

    Burlington, Ontario, A9A, Halton, Canada Vidéotron Part time

    Company DescriptionAt , we're proud to be leaders in a movement that brings affordable wireless services to Canadians - we're always on the lookout for go-getters that are committed to disrupt the status quo.Does that sound like you? We'd love to meet you.Job DescriptionThe roleIf you're an upbeat, self-starter who genuinely enjoys...

  • Retail specialist

    4 weeks ago

    Burlington, Ontario, A9A, Halton, Canada Freedom Mobile Part time

    Company DescriptionAt , we’re proud to be leaders in a movement that brings affordable wireless services to Canadians – we’re always on the lookout for go-getters that are committed to disrupt the status quo.Does that sound like you? We’d love to meet you.Job DescriptionThe roleIf you’re an upbeat, self-starter who genuinely enjoys interacting with...

  • Specialist - Marketing

    4 weeks ago

    Burlington, Ontario, A9A, Halton, Canada The Wendy's Company Full time

    What you'll doThe Canadian Marketing team is excited to add a Specialist role to the team. The Specialist role will provide project support for cross-functional and agency partners for assigned initiatives, working closely with the Director of Marketing and Marketing Manager. This role will assist with the execution of marketing initiatives to deliver...

  • Senior Abilities and Wellness Specialist

    1 month ago

    Burlington, Ontario, A9A, Halton, Canada Accoravillage Full time

    Senior Abilities and Wellness SpecialistTuesday, July 23, 2024About us:Sofina Foods is one of Canada’s leading manufacturers of primary and further processed protein products for retail and foodservice customers as well as international markets. We manufacture pork, beef, turkey, chicken and fish products in Canada and Europe. Our family of brands includes...

  • Senior Client Engagement Executive

    3 weeks ago

    Burlington, Ontario, A9A, Halton, Canada Starling at Nocatee Assisted Living Full time

    Job DescriptionHow You'll Make an ImpactEpsilon is seeking a Senior Client Engagement Executive to join our team of bright thinkers and doers. You will orchestrate delivery of our products and services to our clients. Moving from product-centric teams to functional service teams adds complexity and requires greater attention to the way you will engage...

  • Senior Client Engagement Executive

    4 weeks ago

    Burlington, Ontario, A9A, Halton, Canada Thegradcafe Full time

    Job DescriptionHow You'll Make an ImpactEpsilon is seeking a Senior Client Engagement Executive to join our team of bright thinkers and doers. You will orchestrate delivery of our products and services to our clients. Moving from product-centric teams to functional service teams adds complexity and requires greater attention to the way you will engage...

  • Mortgage Specialist

    1 month ago

    Burlington, Ontario, A9A, Halton, Canada Scotiabank Full time

    Join a purpose-driven winning team, committed to results, in an inclusive and high-performing culture.Join us as we build a high-performing, purpose-driven, winning sales team, anchored by an inclusive, client-focused culture.Job Purpose:We are currently seeking a passionate and results-driven Home Financing Advisor (HFA) to join our team. In this role, you...

  • Customer Quality

    1 month ago

    Burlington, Ontario, A9A, Halton, Canada ML6 Full time

    The Opportunity:Our client, a leading manufacturing company based in Burlington, is seeking to hire a Customer Quality and Continuous Improvement Specialist to join their growing team! This role will drive continuous improvement and implement group and plant corrective and preventative actions (CAPA) in order to reduce customer complaints and improve...

  • Customer Quality and Continuous Improvement Specialist

    1 month ago

    Burlington, Ontario, A9A, Halton, Canada ML6 Search + Talent Advisory Full time

    The Opportunity: Our client, a leading manufacturing company based in Burlington, is seeking to hire a Customer Quality and Continuous Improvement Specialist to join their growing team! This role will drive continuous improvement and implement group and plant corrective and preventative actions (CAPA) in order to reduce customer complaints and improve...

  • Customer Service Specialist

    4 weeks ago

    Burlington, Ontario, A9A, Halton, Canada n! biomachines Ltd. Full time

    n! biomachines, based in Burlington, is focused on the development and production of bioreactors and advanced machinery for cellular agriculture and precision fermentation. Our integrated Research and Development center within the same facility is an Ontario hub for innovation in bioprocess design and optimization, plant-based engineering, food technology...

  • Customer Service Specialist

    4 weeks ago

    Burlington, Ontario, A9A, Halton, Canada n! biomachines Ltd. Full time

    n! biomachines, based in Burlington, is focused on the development and production of bioreactors and advanced machinery for cellular agriculture and precision fermentation. Our integrated Research and Development center within the same facility is an Ontario hub for innovation in bioprocess design and optimization, plant-based engineering, food technology...

  • Coord, rel. avec la client.

    1 month ago

    Burlington, Ontario, A9A, Halton, Canada TD Full time

    Lieu de travail:Burnaby, Colombie-Britannique, CanadaHoraire:15Secteur d’activité:Services bancaires personnels et commerciauxDétails de la rémunération :Nous avons à cœur d’offrir une rémunération juste et équitable à tous nos collègues. En votre qualité de candidat ou de candidate, nous vous encourageons à avoir une conversation franche...

  • Credit Reporting and Client Support Associate

    1 month ago

    Burlington, Ontario, A9A, Halton, Canada TransUnion Full time

    Credit Reporting and Client Support Associate page is loaded Credit Reporting and Client Support Associate Apply locations Burlington, Canada time type Full time posted on Posted 2 Days Ago job requisition id 19029947 TransUnion's Job Applicant Privacy Notice What We'll Bring:At TransUnion, we are dedicated to finding ways information can be used to...