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Bilingual Claims Counsel, Montreal or Toronto

3 months ago


Montreal Quebec GF, CA Zurich Canada Full time

The Opportunity

Are you looking for a caring, collaborative, values-driven workplace with inspiring teammates and leaders? Do you have the ambition and desire to be the best and thrive at the most impactful global insurance provider in the world? Look no further than Zurich Canada.

If you have experience in Specialty claims and are looking for a new challenge, we would love to hear from you.

Zurich Canada is currently looking for a Claims Counsel for a 12-month contract for our Montreal or Toronto office.

As part of the role you will be required to handle litigated claims specific to Cyber, Crime, D&O, E&O, EPL and Environmental policies of moderate exposure and complexity within specific limits of authority by following established protocols and to ensure that claims are handled in the most efficient, effective way while delivering a customer-centric claims service.

This is a unique opportunity to build your knowledge and experience for the future in a supportive environment where your voice matters.

This is a hybrid work opportunity.

What you will do
  1. Review claim documents and investigate to analyze coverage, liability and damages.
  2. Draft appropriate coverage position correspondence and address coverage with insureds, brokers, Business Unit, Insurance Tower, mediators and judges as necessary.
  3. Deliver exceptional customer service by building and maintaining relationships with customers, brokers and external partners.
  4. Ensure claim and file management complies with Zurich Best Practices as well as the insurance regulatory frameworks.
  5. Proactively manage litigated files through external counsel.
  6. Prepare and develop strategy for resolution of claims. Ensure that claims are timely and appropriately reserved.
  7. Attend and participate in mediation/ settlement conference.
  8. Provide claims insights to assist business units and collaborate with underwriters to identify trends and claim issues.
  9. Protect Zurich's reputation by keeping claims information confidential.
Job Qualifications - What you bring to the table

Required:

  1. Legal degree and 3 or more years of experience in the insurance industry handling claims
  2. OR
  3. Legal degree and 3 or more years of legal practice experience in the insurance area
  4. Autorité des Marchés Financiers Claims adjuster license or commitment to obtain such license
  5. Negotiation experience
  6. Customer service experience
  7. Microsoft Office experience
  8. Detail oriented and analytical
  9. Strong verbal, written and interpersonal communication skills
  10. Fluency in both English and French is required for communication with internal and external stakeholders outside Quebec.
Our Culture

At Zurich, we are proud of our culture. We are passionate about Diversity, Inclusion, Equity and Belonging (DEIB). We want you to bring your whole self to work, and we want our employees to be reflective of the communities in which we live and work. Our DIEB initiatives are creating an environment where everyone feels welcome.

We have a collaborative culture where diversity of thought is valued. We value your input and strive to give our employees the tools they need to make an impact.

We care about our employees' well-being and offer a comprehensive health/benefits plan with varying levels of coverage to suit your specific needs and a competitive total compensation package.

We understand how important it is to rest, recharge and do the things you love. At Zurich, all employees receive a minimum of four weeks of vacation per year to do just that. We also understand that employees require time off for personal reasons.

We are committed to continuous improvement, and offer access to a comprehensive range of training and development opportunities.

We care about our communities. Our communities are where our customers, people, and shareholders live and work.

A future with Zurich

Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together.

As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here.

Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich Canadian Holdings Limited.

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