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Director, Human Resources
3 months ago
Vista Radio prides itself on a fresh vision of broadcasting and an unparalleled commitment to its community involvement. We are privileged to operate in 49 radio stations (and growing) broadcasting across 70+ transmitters located in three Provinces and the Northwest Territories. We are also connected to our communities with 37 MyTownNow websites.
SUMMARY
Reporting to the President, the Director, Human Resources will support the overall provision of Human Resources strategy, services, policies, and programs for the organization. The successful candidate will act as a trusted advisor to the President and Senior Management Team to ensure alignment and effective delivery of Human Resources services.
The ideal candidate must thrive in fast-paced environments, be able to manage through ambiguity and complexity, create and simplify processes, and simultaneously support and prioritize varying requirements/tasks impacting the organization. This role requires excellent communication and organizational skills and the ability to identify and eliminate bottlenecks, provide escalation management, anticipate, and make trade-offs and balance administrative and business needs versus operational constraints. Maturity, curiosity, creative problem solving, and the ability to work as part of a team are all essential for success in this role.
RESPONSIBILITIES & DUTIES
- In alignment with overall business objectives, develops and implements a short- and long- (2-3 year) term Human Resources strategic plan for the organization.
- Acts as a key driver/facilitator/partner in organizational design, specifically workforce and succession planning, ensuring individual departments are effective and the right skills and competencies are in place, at the right levels for the long term.
- Develops key metrics and reporting tools to clearly present results and overall functional effectiveness to the President and Board of Directors.
- Supports the development and implementation of full-cycle HR programs including, but not limited to talent acquisition, onboarding, performance management, employee engagement, succession planning as well as training and development.
- Supports the development and leads the implementation of a Diversity, Equity and Inclusion (‘DEI’) actionable strategy to increase representation, create a more equitable and inclusive work environment, and improve operational effectiveness.
- Provides full-cycle recruitment support, including developing and implementing recruitment strategies and directly sourcing candidates to attract key talent.
- Implements and manages a total rewards program (inclusive of a compensation philosophy/policy) with a focus on continuous improvement and market competitiveness.
- Manages a pro-active disability management program that focuses on employee well-being and absence management.
- Implements core HR programs to support a culture that emphasizes quality, continuous improvement, key employee retention and development, and best-in-class performance all the while never losing sight of collaboration and respect.
- Acts as a trusted advisor to senior management, ensuring that the group has the HR support in place to deliver business results over both the short and long term.
- In alignment with the President and senior management, identifies human resource related risks and issues, conduct/support investigations (where appropriate and required) and implements appropriate risk mitigation strategies and associated action plans.
- Ensures employee relations issues are managed effectively and that processes and systems (including coaching/development and performance improvement plans) are in place to support managers and employees at all levels.
- Measures and fosters continuous improvement in employee engagement, ensuring the execution of pulse surveys, focus groups, effective communication of results and development and follow through of action plans in alignment with the overall company strategic plan.
- In coordination with the President and senior management, develop and implement training and development programs, specifically leadership/senior management development plans to ensure long term organizational effectiveness.
- Ensure effective and legislatively required policies and procedures are in place, communicated, enforced, and updated as necessary.
- Manages union-management negotiations with the intent of fostering a positive overall relationship across the unions.
- Perform all other tasks as required or assigned to ensure departmental and overall organizational effectiveness.
Education, Experience & Skills
- A relevant undergraduate degree and CPHR designation.
- 7+ years of management level HR experience gained in a spectrum of environments with proven expertise as a hands-on, approachable leader and trusted advisor.
- Strong HR business partner with broad level HR experience in employee relations, talent acquisition, performance management, training, succession planning, investigations and Human Rights compliance.
- Proven track record in recruitment, including knowledge and expertise in the use of progressive and creative recruitment strategies and the use of recruitment metrics to drive effectiveness.
- Experience with Dayforce, specifically the payroll, performance management, recruitment and compensation modules is considered a significant asset.
- Proven experience in compensation and benefits administration, with a focus on implementing and maintaining disability management programs.
- Extensive knowledge of Canadian Labour and Employment Laws.
- Strong track record of developing and implementing a cohesive set of HR policies and procedures in a diverse environment.
- Proven expertise in labour relations, human rights, and internal investigations.
- Strong interpersonal, written, and verbal communications skills with a demonstrated ability to communicate and present at the senior management level.
- Exhibits human resource, operational, and strategic capabilities combined with solid business acumen and financial discipline and understands that HR is a service provider to the operations.
- Possesses a strong commitment to business process improvement, with a focus on efficient delivery of HR services.
- Embraces technology as a tool to enhance management practices, increase productivity, and optimize the level of service delivery.
- Brings an ability to 'think outside the box'; has a proven track record of creative problem-solving and consensus building skills necessary for addressing sensitive business problems.
- Is highly energetic with a strong hands-on work ethic - exhibits contagious enthusiasm while projecting a level of maturity required in a leadership position.
- Ability to manage and maintain private and confidential information with a high degree of professionalism.
