Clinic Services Associate

2 weeks ago


Ontario ON, Canada Hearing Solutions Full time

Role: Clinic Services Associate Location: GTAAt Hearing Solutions, we connect people to the world of sound so they can hear what matters most. As a Clinic Services Associate, you'll be the first point of contact for our patients, making a real difference in their lives. You'll have the opportunity to work in our pediatric hearing clinic, supporting children with their hearing needs. If you're looking for a job where you can help others and grow, this is the role for youWhat You'll Do:Make proactive outbound calls to existing and prospective patients to schedule appointments and maintain appointment calendarAssist patients with third-party funding and insurance claimsKeep client records organized and assist with general office tasksEnsure the clinic is clean, organized and welcoming for all patientsWhat's in it for you:A positive and supportive work environment focused on growthThe opportunity to make a meaningful impact in someone's lifeWhat you bring:A positive energy and can-do mindsetPost-secondary education or equivalent experience1+ year in a customer-facing role (healthcare or retail preferred)Strong written and verbal communication skillsFluency in other languages is a plusStrong organizational and multitasking skills, with the ability to manage multiple priorities in a fast-paced environmentTech savvy with the ability to quickly learn various systems and applicationsAs a part of the hiring process, we require applicants to complete a 15 minute online pre-employment profile assessment. This helps us identify the ideal candidate based on core competencies.We recommend completing the assessment in an environment free of distractions. Please use the following link to access and complete your assessment.Please note: Only qualified candidates will be contacted.__Hearing Solutions is committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA).Please let us know if you require accommodation at any stage of the recruitment process.



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