Telecommunications Technical Support Specialist
2 weeks ago
Insight Global is seeking a Telecommunications Technical Support Specialist to join one of our top higher education clients in the London, ON area. This role involves managing and directing incoming calls to the call center, resolving potential billing issues with the telecommunications provider, and assisting with troubleshooting and testing Cisco-related concerns in collaboration with the networking team. Responsibilities include: handling Tier 2 and Tier 3 support requests, overseeing the PSTN renewal process, and adapting to an ever-changing, unpredictable environment while ensuring efficient and effective problem resolution with excellent customer service.REQUIRED SKILLS AND EXPERIENCE-Experience as a Zoom Application Administrator, including familiarity with AI-driven components.-Hands-on experience in Cisco environments, specifically CUCM versions 12.5 and/or 15.-Proven ability to act as a point of contact and liaison with telecom providers (e.g., Bell Mobility), including problem-solving and billing management.-Previous involvement in the roll-out of a new call center, covering configuration, deployment, administration, and wallboard setup (UCCX experience strongly preferred).-Minimum 5 years of customer service experience with a strong focus on client satisfaction.-At least 3 years of experience in telecommunications, demonstrating a solid technical background. NICE TO HAVE SKILLS AND EXPERIENCE-help desk / ticketing experience-tier 1 help desk support experience
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Telecommunications Technical Support Specialist
2 weeks ago
London, ON, Canada Insight Global Full timeInsight Global is seeking a Telecommunications Technical Support Specialist to join one of our top higher education clients in the London, ON area. This role involves managing and directing incoming calls to the call center, resolving potential billing issues with the telecommunications provider, and assisting with troubleshooting and testing Cisco-related...
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Telecommunications Technical Support Specialist
2 weeks ago
London, ON, Canada Insight Global Full timeInsight Global is seeking a Telecommunications Technical Support Specialist to join one of our top higher education clients in the London, ON area. This role involves managing and directing incoming calls to the call center, resolving potential billing issues with the telecommunications provider, and assisting with troubleshooting and testing Cisco-related...
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Telecommunications Technical Support Specialist
2 weeks ago
London, ON, Canada Insight Global Full timeInsight Global is seeking a Telecommunications Technical Support Specialist to join one of our top higher education clients in the London, ON area. This role involves managing and directing incoming calls to the call center, resolving potential billing issues with the telecommunications provider, and assisting with troubleshooting and testing Cisco-related...
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KNET Telecommunication Specialist
1 day ago
Sioux Lookout, Ontario, PTB, Canada Keewaytinook Okimakanak Full time $80,000 - $120,000 per yearTelecommunications Specialist– Job DescriptionsummaryThe Telecommunications Specialist reports to the Network Manager and works with the Cable Plant Specialist, Network and Service Desk Teams.He or she works with senior KNet management to design and develop the cellular, RF and, fibre optic systems. This includes providing support, responding to queries,...
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Telecommunications Technician
2 weeks ago
Ontario (ON), Canada Worldwide Full timeJob Description:30 to 35 hours per weekLanguages: EnglishOn-site: Work must be completed at the physical location. There is no option to work remotely.Work setting:InstallationMaintenanceOn-site customer serviceVarious locationsServiceJob Requirements:TasksDiagnose and locate equipment faults, and adjust, replace or repair telecommunications equipmentInspect...
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Senior Technical Support Specialist
7 days ago
Ontario (ON), Canada Universal Support Systems Full timeSenior Level Hands-on, VIP White Glove TechnologistContract role Toronto based, Hybrid TRULY AN AMAZING OPPORTUNITY WITH A CANADIAN INDUSTRY LEADERCritical Core Skills/Expertise YOU BRINGYOUR PROVEN ACCOMPLISHMENTS INCLUDE: Providing high-touch proactive personalized support & preparation - Monitor upcoming app/hardware changes, potentially gate and pilot...
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Technical Support Specialist, MS Dynamics 365
2 weeks ago
Ontario (ON), Canada HRConnects Full timeJoin our TEAM: Technical Support Specialist, MS Dynamics 365 F&OLocation: Toronto, ONWork Type: Hybrid (4 days onsite)Are you passionate about solving complex technical challenges and optimizing enterprise systems? Do you thrive in dynamic environments where collaboration and innovation drive success? We're looking for a skilled MS Dynamics 365 F&O Technical...
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Telecommunications Officer
1 week ago
Rexdale, ON, Canada Hydro One Full time $90,000 - $120,000 per yearApply nowDate: Oct 10, 2025Location: Rexdale, ON, CACompany: Hydro One Networks IncLocation : C09 - Richview TS - 65 Kelfield Street, Rexdale, ON M9W 5A3Company :Acronym SolutionsAcronym is a full-service information and communications technology company that provides a range of scalable and secure solutions. With more than 20 years' experience managing the...
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security & telecommunications technician
2 weeks ago
Windsor, ON NT C, Canada UNIQUE COMMUNICATIONS INC Full time $60,000 - $90,000 per yearOverviewUnique Communications Inc: Since 1961We are continuing to expand and looking for talented Professionals Now.Apply TodayTELEPHONE | DATA | SECURITYFor over 60 years, Unique Communications are Proud Leaders in Security & Telecommunications field, we are seeking top candidates for positions of Electronic Security and Telecommunication Technicians...
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Technical Support Specialist
1 week ago
Ontario (ON), Canada Infotek Consulting Inc. Full timeSUMMARY OF DAY-TO-DAY RESPONSIBILITIES:- Candidate will be responsible for access provisioning for multiple applications which will include:- reviewing access request form- communicating with requesters- access provisioning- validating access provisioned is correct- retaining evidence for audit- Candidate will need to work in a fast-paced environment with...