Sprinkler Service Technician

2 weeks ago

Anzac, Canada Johnson Controls Full time

Living Allowance, Sign on bonus, and Relocation Allowance available to qualified candidates

What you will do

  • Receive service calls from Service Resource Center, including a brief description of equipment/system malfunctions.
  • Contact customer representative and ascertain equipment/systems problems.
  • Perform service and repairs on sprinkler systems for commercial, industrial and residential applications. These include but are not limited to wet steel, copper, and CPVC0, dry, pre-action, deluge and fire pumps.
  • Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, medication notices, etc. in order to diagnose and repair equipment.
  • Read and interpret blueprints, diagrams, submittals, specifications software/systems, programs, schematics and operational product manuals.
  • Exhibit effective customer service skills by consistently communicating with the district staff and customers to ensure complete customer satisfaction.
  • Electronically complete Service Acknowledgements with proper coding and obtain customer's signature
  • Participate in a scheduled on-call rotation.
  • Perform other duties as assigned.

What we look for

Required

  • Sprinkler Fitter Red seal Certified.
  • BACKFLOW Certification
  • 5+ years of experience in Fire Sprinkler/Suppression industry.
  • Experience in reading and interpreting blueprints, submittals, and operational/product manuals.
  • High school diploma or equivalent required.
  • Ability to follow verbal and written instructions.
  • Capable of performing physical labor to include carrying and moving equipment and tools up to 50-70 lbs.
  • Able to work in unusual and sometimes difficult position such as climbing ladders, scaffolding and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc.
  • Ability to work flexible hours including weekends to meet customer requirements.
  • Able to participate in an on-call rotation schedule.
  • Overnight travel will be required.
  • Demonstrate a high level of customer service.,
  • Maintain truck inventory to ensure timely response to customer needs.
  • Ability to adhere to, implement, and always follow safety guidelines and procedures.
  • Strong organizational skills, positive attitude, and an ability to learn quickly.
  • Possess a valid driver's license and driving record that meets company requirements.
  • Able to pass a pre-employment background check.
  • Must be or willing to become a union member in good standing of Local UA 488.

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