Technical Analyst

LeverageTek is actively seeking a Bilingual Technical Analyst, Business Applications (Laserfiche) for a permanent / fulltime opportunity with its Ottawa-based customer. Work LocationHybrid (2 days per week onsite) Security RequirementGovernment of Canada Secret Clearance Key TasksDesigns, modifies, develops, writes and implements automation and integration applications.The incumbent supports and/or installs software relating to Business Applications, participates in test review and analysis, test witnessing and certification of software, and carries out research on a variety of business application system concepts, practices and procedures.Perform technical analysis and development of automation and integration applications in support of business requirements and strategies, in conjunction with the IT Applications team, to efficiently produce applicationsDevelop technical requirements and translate business needs and functional documents into technical solutions, both in terms of application development and reportingAnalyze business processes, code and develop enhancements to add functionality and convert existing programs using applicable business applicationsGather functional and technical specifications for business reports and applications, and carry out research on solutions for software problemsInvestigate and resolve critical system issues, and support Helpdesk colleagues in responding to Laserfiche-related queriesCreate technical designs, specifications, change requests and documentationDevelop and maintain effective relationships within the organization, and with industry, the Client-Partners and/or stakeholdersEnsure quality standards are met, in line with corporate expectationsManage riskProvide direction and assistance to the Business Analyst and Head Office departments to ensure proper integration of all systems softwareMentor and support teammates in responding to technical development questions and problemsSupport the administration of Laserfiche, including user access and repository structuresOther duties as assigned Key QualificationsIn-depth experience with Laserfiche or similar Enterprise Content Management (ECM) systems. OpenText may be considered if experience is deep.Experience with Active Directory (AD) for managing user groups and permissions.Investigate and resolve critical system issues, and support Helpdesk colleagues in responding to Laserfiche-related queries QualificationsGeneral and Specific KnowledgeBest practices, methods, trends and legislation in information technologyCorporate business applicationsProject and risk management principlesFormal Education and/or Certification(s) and ExperienceMinimum: college diploma in computer science with eight years' relevant experience, or the equivalentPreferred: university degree in computer science and/or additional training, education or knowledge (i.e. Project Management Body of Knowledge PMBOK and Information Technology Infrastructure Library ITIL )AbilitiesUse computer programs to perform advanced tasksUse applicable computer software and operating systemsWrite technical solutions and guidance documentsDemonstrate attention to detailApply project management and risk management techniques About LeverageTek Staffing SolutionsThank you for taking the time to apply Since our company's inception in March 2003, LeverageTek Staffing Solutions has worked to become a trusted partner with our consultants and customers. LeverageTek provides end-to-end, cross-functional staffing solutions throughout North America. With thousands of successful engagements to our credit with leading public and private sector organizations, we are the experts in identifying, deploying, and supporting IT and business talent on a contract, contract-to-hire, and permanent basis. Our responsive service and ability to deliver the right fit, on time and within budget, often leads to repeat engagements and a long-standing relationship. Accessibility accommodations are available upon request