Senior Broker, General Industries

3 days ago

Ontario ON, Canada Purves Redmond Limited Full time

As Senior Broker in the General Industries practice, you will lead the placement and servicing of complex commercial insurance programs across diverse industry sectors. You will drive market negotiations, and ensure delivery of high-quality, timely, and accurate solutions. The role includes mentoring junior colleagues, contributing to new business growth, and strengthening market and client relationships.Key AccountabilitiesClient & Program ManagementServe as senior point of contact for assigned accounts, overseeing renewals, coverage analysis, mid-term changes, and service deliveryUnderstand client operations, exposures, and risk profile to develop effective insurance program recommendationsConduct policy reviews to ensure coverage and structure meet client objectivesDeliver consistent, responsive service that promotes client retention and long-term relationshipsMarketing Engagement & PlacementLead market strategy and negotiations for placements, including layered or specialty commercial programsOversee preparation of marketing documents, underwriting submissions, and placement summariesNegotiate terms, conditions, pricing, and endorsements directly with insurersResolve escalated coverage, service, or claims-related matters requiring insurer engagementTechnical & Advisory SupportProvide technical guidance on policy interpretation, complex risk scenarios, and market alternativesStay current on industry developments, regulatory changes, and market conditionsReview loss data, exposure details, and client information to support program design and placement strategyIdentify program gaps, overlaps, or inefficiencies and recommend improvementsBusiness Development & GrowthCollaborate with producers and internal teams to support growth of existing and new businessContribute to proposal development, renewal strategies, and client pitch materialIdentify cross-selling or upselling opportunities aligned with client needs and objectivesStrengthen relationships with insurers and other market stakeholders to support long-term growthOperational ExcellenceEnsure timely delivery of binders, policies, certificates, invoices, and endorsementsMonitor receivables and collaborate with finance on collections and issue resolutionMaintain accurate documentation and communications within EPIC and shared systemsChampion process enhancements, documentation standards, and compliance initiativesMentor and support development of junior team membersExperience Requirements8-12 years of experience in commercial insurance within a brokerage environmentDemonstrated success managing mid-to-large commercial accounts and leading complex placementsValid RIBO license (or provincial equivalent); CIP, CRM, CAIB, or FCIP considered strong assetsStrong understanding of commercial P&C products and underwriting practices across varied industry sectorExperienced negotiator, able to communicate technical concepts clearly to clients and insurersHighly organized, detail-focused, and comfortable managing competing prioritiesProficient with Microsoft Office and insurance systems such as EPIC

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