Clinic Manager
4 weeks ago
The Clinic Manager will be responsible for coaching staff on processes, programs, and product, as well as for education. The Practice Coach will also become fully cross-trained so that they can assist staff with patient service and sales. The ideal candidate will have previous retail optical experience as a manager and/or customer service specialist.
This team member will work a schedule of 40 hours per week, Mondays through Fridays.
How You'll Benefit
Competitive salary and benefits
Comprehensive rewards package
Rapid and continued growth, ensuring a constantly challenging and rewarding environment
A workplace culture where collaboration is fostered
Ongoing training and development opportunities
Responsibilities
Fostering collaboration and teamwork among practice staff
Building trust and commitment with your work group
Training, development and coaching of staff to FYidoctors processes, programs, and products
Delivering legendary customer service along with perfect quality eyewear
Setting and obtain clinic revenue goals
Hiring, onboarding and training of new staff
Scheduling of staff/doctors
AR/AP
Benefits submissions and tracking (OHIP and third party)
Banking deposits and reconciliations
Inventory management
All leadership aspects of daily clinic operations
The Successful Candidate
Minimum two years experience in a customer service focused retail environment
Minimum one year experience in a coaching or leadership role
Experience in an optical environment would be considered an asset
Excellent organization and time management skills
Excellent oral and written communication skills
Ability to adapt and respond quickly to changing priorities via critical thought and problem solving
A reputation for delivering results through successful people management
General PC knowledge including Microsoft Office (Word, Excel, PowerPoint, Outlook)
About Us
FYidoctors is an exciting entrepreneurial company that started as a small group of 30 optometrists. In just 12 years we have grown to more than 3,000 employees with more than 265 locations across the country. Today, as Canada's fastest growing eye care provider and winner of Canada's Best Managed Companies, our team of respected leaders from provincial and national optometric associations bring experience, dedication, and a commitment to the values that have long been associated with optometry.
From our lab to our practices to our home office, we are committed to enhancing the lives of our patients and maintaining a positive, supportive environment where all our people can thrive and grow professionally and personally. Together, we proudly stand for the strength of the optometric profession and the preservation of patient care.
How to Apply
All applications will be sent to the attention of the hiring manager.
Our careers page can be found here; . Search Practice Coach, and the preferred location when navigating the careers site.
We thank all candidates for their interest. Only those selected for an interview will be contacted. We politely request no telephone calls please.
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