Senior Systems Engineer

Senior Systems EngineerLocation: Ottawa, ON or Toronto, ON (Hybrid)Type: Full-timeStart: As soon as possibleType: Permanent, Full-timeVacancy: Existing PositionThe OpportunityWorking with IC 360 and our clients is exciting, challenging, and deeply rewarding. If you're looking to grow your technical expertise while deploying technology with purpose, this is the place to do it. As a Senior Systems Engineer, you will work as a consultant supporting a wide range of external clients. You'll deploy modern, industry-leading solutions with the support of an exceptional team that values collaboration, continuous learning, and doing things the right way. Our clients invest in technology, and in us, which means you'll have the opportunity to implement the very best cloud and modern workplace solutions. Technology is evolving rapidly, and so are we. At IC 360, you'll help organizations modernize beyond traditional infrastructure, focusing increasingly on applications, data, automation, and analytics to deliver meaningful business outcomes. If you're forward-thinking and excited by the direction our industry is heading, you'll fit right in.The RoleAs a Senior Systems Engineer, you will lead the design, configuration, and deployment of cloud and modern IT solutions, primarily within the Microsoft ecosystem. You will partner with clients to understand their business goals, solve technical challenges, and guide their long-term technology strategies.As cloud transformation matures, you will help clients unlock value through automation, application modernization, data management, and reporting.Key ResponsibilitiesDeliver assigned project work and support IT environments under IC 360 service agreements.Design, implement, and optimize Azure-based cloud solutions, including identity, security, networking, application services, and automation components.Lead integration and modernization projects across enterprise platforms and cloud services.Configure and deploy Microsoft Office 365, Azure and related cloud technologies.Design and configure networking, including firewalls, routing, and switching, and VPN solutions.Deploy and manage virtual infrastructure (VMs, storage) and Windows/Linux servers.Develop technical standards to support consistent, efficient solution delivery.Advise clients on architecture, technology planning, and solution selection.Lead application security management planning and implementation.Provide recommendations on infrastructure design, operational improvements, and cost management.Produce documentation, business cases, assessment reports, and technical plans.Research emerging technologies and support the adoption of modern tools.Collaborate with third-party vendors in support of client technology deployments.Respond to escalated Managed Services tickets and support troubleshooting efforts.Perform other related duties as required.Skills & Technical ExperienceExpert-level proficiency with Microsoft Azure (VMs, VNets, Security) and Microsoft 365 (Entra ID, Intune, Defender); Extensive L2/L3 networking knowledge, including deep understanding of routing protocols, VLANs, segmentation, and advanced network design;Strong on-premises virtualization infrastructure experience, including Windows Domain Services, Linux, VMware and Hyper-V;Advanced scripting and automation experience, especially with PowerShell and Microsoft Graph API.Understanding of data design and database technologies.Qualifications10+ years of IT experience in cloud architecture, systems engineering, or technical leadership (or 5+ years in a consulting role);Excellent communication, client-facing, and consulting skills; Able to lead projects and resolve complex technical issues;Degree or diploma in Computer Science, Information Technology, or related field;Azure and Microsoft 365 certifications are strong assets.Additional Qualities:Strong analytical and problem-solving abilitiesInnovative mindset and eagerness to learnExcellent interpersonal skillsEnglish fluency (French bilingualism is an asset)About IC 360IC 360 is a dynamic and growing technology services company specializing in modernizing IT infrastructure and delivering managed services aligned with today's cloud-first world. We partner with clients to implement secure, scalable, and future-ready technology solutions that support their long-term success.Our foundational ecosystem is built on Microsoft 365 and Azure, with a broad range of tools integrated to deliver exceptional client outcomes. At IC 360, you'll join a team of solution-focused consultants and technical professionals dedicated to helping organizations leverage technology to enhance efficiency, security, and innovation.Artificial Intelligence at IC 360IC 360 does not use artificial intelligence in its recruitment process.