Sr Manager, Business Analysis

At CWB, we strive to build value for the people who choose us every day: our people, our clients and our investors. We do this by:

Putting people first and building relationships with intention

Seeking out and embracing new ideas

Believing that how we do things is as important as what we do

Senior Manager, Business Analysis

The preferred job location is Edmonton, however we are also open to considering Toronto, Vancouver, and Winnipeg.

At CWB, we strive to build value for the people who choose us every day: our people, our clients and our investors. We do this by holding true to the values that guide us. We put people first and build relationships with intention. We seek out and embrace new ideas, knowing that better is always possible. We believe that how we do things is as important as what we do. And we harness the power of inclusion. Our culture is who we are and how we show up - as individuals and as a team - to accomplish our strategy.

The Senior Manager, Business Analysis is accountable for leading a team of Business Analysts, both direct employees and contract staff. In this position, you will govern the adherence of the BA team to the enterprise standard requirements methodology in requirements planning, analysis and documentation, requirements management and support. You will meet with stakeholders routinely, to ensure expectations are established and met by the Business Analysts while managing ongoing relationships for both the business and Information Services.

What you will be responsible for:

Ensure all approved capital projects and operational initiatives are properly resourced as applicable to the IS Business Analysis practice.

On going touchpoints with Project Managers and divisional leaders to ensure expectations are established and met by assigned business analysts.

Ensures expectations of support from Business Analysts are established and agreed upon between the BA team and our client partners.

On going touchpoints with key departmental leaders to ensure the value of Business Analysis is being delivered.

Align Business Analysts with various business units within the organization, considering skill level and project complexity.

Provide support for all Client Partner change initiatives and works with business leaders to ensure the changes are understood and accepted.

Acts as a Subject Matter Expert in the identification, assessment and configuration of standard business analysis tools and related operational support procedures.

Mature and enhance the CWB IS Business Analysis framework.

Update/Standardize CWB IS Business Analysis processes and templates.

Develops and/or continuously improve processes, procedures and guidelines required to support the efficiency and effectiveness of the business analysis practice in the organization.

Treat all stakeholders with professionalism, dignity and respect and support an environment where people can contribute and excel.

Demonstrate strong interpersonal skills that contribute to working effectively in a diverse working environment.

Accept responsibility and accountability for actions and results.

What you will bring to this role:

Bachelor's degree in Business Administration, Computer Science or other related field.

CBAP Designation and PMP Certification is desirable.

10 years of Business Analysis experience including 5 years of direct leadership experience for Business Analysts or IS related areas.

Advanced knowledge and proven experience in requirements planning, stakeholder analysis and effort estimation.

Demonstrated critical thinking, analytical and problem solving skills.

Demonstrated ability to negotiate and influence decision-making.

Ability to prioritize tasks appropriately.

Ability to work independently and collaboratively with cross-functional teams.

Detail oriented, yet able to stand back and appreciate the big picture.

Sense of urgency and ability to drive issues to closure despite competing priorities from various stakeholders.

Strong interpersonal and facilitation skills with the ability to foster collaborative relationships at multiple organizational levels across a matrix environment.

Customer centric approach action and results.

Strong leadership capabilities, including training and development of peers.

Demonstrated ability to be proactive when dealing with issues and challenges.

Experience applying conflict resolution techniques to prevent/mitigate issues.

Ability to foster accountability/ownership towards set goals and targets

Drive continuous process improvements.

All applicants are welcome, and we expressly encourage applicants to apply who identify as women, persons with visible and invisible disabilities (including physical, mental, sensory, learning impairment, etc.), Indigenous peoples (including First Nations, Metis and Inuit), LGBTQ2S+ and/or racialized persons. We are specifically seeking diversity in this role, because at CWB we believe that inclusion has power, and we're looking for some unique perspectives to add to this area of our business. We have a culture that thrives on idea-sharing, collaboration, respect, caring and camaraderie. If you have a voice to add to the conversation, we'd love you to apply.

Inclusion Statement

CWB Financial Group is committed to being an equitable employer, providing an inclusive environment for a diverse workforce, including but not limited to, women, persons with visible and invisible disabilities, Indigenous peoples, LGBTQ2S+, and racialized persons. We believe that inclusion has power. In fact, that's one of our values. We know that diverse teams unleash new ideas and perspectives. We work to create an organization where people can be proud of who they are, and allies for those around them. We know that there is power in our differences and we are committed to providing equitable treatment to all employees, applicants and clients. And beyond that, we celebrate our people and those differences. We're proud to have built a culture that thrives on idea-sharing and collaboration, and we're always finding ways to continue to create a warm, welcoming and inclusive work environment. We have a strong ethics program, Respect in the Workplace eLearning program, comprehensive policies related to employment equity, and an ongoing strategy to ensure diversity and inclusion thrives at CWB.

Accessibility

CWB Financial Group is committed to providing all applicants with equal accessibility. Believing that inclusion has power, we strive to create an accessible environment for all, focused on the principles of independence, dignity, and equality. If you require adjustments or accommodations as part of the recruitment and selection process (from application to offer), please submit your request here and one of our recruiters will connect with you.

IND-EH

As an equitable employer, CWB Financial Group is committed to providing a safe and inclusive environment where a diverse workforce thrives. You are welcomed and encouraged to bring your whole self to work. Dignity, respect and equality are non-negotiables. If you require accommodation during any part of the recruitment or selection process, please reach out.

Closing Date:

Position closes at 12:01am on the close date identified below.

05/28/2024

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