Technical Account Manager

Be part of something powerfulAre you excited by innovative technology such as high-quality Process Instruments, SCADA / Telemetry products, Variable Frequency Drives, and eco-friendly fuel cells for off-grid and backup power applications? We've got the perfect job for you. At SFC Energy Ltd., we believe that clean energy and a digital future are essential to a sustainable economy. We connect world-leading, eco-friendly technologies into purpose-built solutions for industry. We study how and where they work best. We learn how to integrate, optimize and service them. That way, we know our clients get the right products, ready to work, every time.We are looking for a Technical Account Manager - CalgaryWe're looking for a dynamic and results-driven Account Manager to join our team. Reporting to the Regional Sales Manager, in this role, you will be responsible for driving sales growth, building strong customer relationships, and providing technical expertise to support our clients.Why should you join us?SFC Energy Ltd. is a fast-growing company, part of SFC Energy AG, a German-listed company (F3C), which is strongly driven by technological innovation. Here you will find exciting areas to work in, challenging tasks, and a fantastic team.What We Expect?Technical Degree or Diploma in Electrical, Electronics, or Instrumentation.Proven 2 years of experience in technical sales, preferably in the industrial electrical/instrumentation/controls industry.Strong understanding of technical products and solutions.Proven Customer Service Skills.Experience selling premium-priced products & solutions.Excellent communication, negotiation, and presentation skills.Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).Experience with Salesforce is an asset.Valid driver's license, as frequent travel is required.Ability to work independently and as part of a team.Roles and Responsibilities:In close cooperation with the Regional Sales Manager, proactively pursue and develop opportunities across various industries and regional area of Calgary, South Eastern Alberta and Southern Saskatchewan to drive revenue growth and market penetration. Salesforce CRM Management: Maintain accurate and up-to-date records of customer interactions, opportunities, and account activities in Salesforce. Ensure data integrity to support forecasting and reporting.Pipeline Management: Conduct weekly reviews of the sales pipeline to assess opportunity stages, identify gaps, and take corrective actions to ensure consistent progress toward targets.Forecasting & Strategic Planning: Collaborate with management to develop monthly and quarterly sales forecasts. Use CRM analytics to identify trends, risks, and growth opportunities.Account Growth & Retention: Actively manage and grow an existing account base by identifying upsell/cross-sell opportunities, nurturing relationships, and delivering value-added solutions.Customer Engagement: Build rapport with new and existing customers by understanding their business needs, promoting relevant product offerings, and providing tailored technical solutions.Reporting & Communication: Provide detailed sales reports and insights using CRM tools to track customer projects, opportunity status, and performance metrics.Team Collaboration: Work closely with internal teams including Management, Service, Production, and Sales peers to ensure seamless execution and customer satisfaction.Presentation Skills: Confidently develop and deliver presentations to customers and internal stakeholders to communicate value propositions and project updates.Customer Service Excellence: Maintain high standards of customer service and responsiveness to build long-term relationships and trust.For more power: Our benefitsOur core values drive us every day; and what we call SFC Spirit:Technology leadershipThe Customer comes firstShaping the future together with new ideasSustainability through innovationWe encourage freedom/independence, personal and professional growthMultidisciplinary team in a varied workplaceOpen door policy, active and helpful colleaguesTraining opportunities based on performance managementWorkplace culture programs and initiativesCompany health and insurance package and factory-level trainingStrong employee cultureApply now