IT Branch Support Specialist
3 weeks ago
Our enterprise-level client is seeking to add an IT Branch Support Specialist to the team in Calgary, AB, Canada. Please see below for full details-Job Notes: 3-6-month contract / extensions possible, but not guaranteed. Onsite in Calgary, AB, Canada. Drug & Background required.Pay Rate = $26 per hour (in Canadian currency)Job Description:An "IT Branch Support Specialist" is responsible for providing technical support for hardware and software issues and requests to End Users at branch locations. The Branch Support Specialist possesses a diverse skill set that includes providing frontline hardware and software technical support, local project coordination and delivery, escalation support for major Incidents, and collaborating cross-functionally with Network Services and Escalation teams to resolve complex issues locally.Required Qualifications:IMAC (Install, Move, Add, Change) support experience REQUIREDBachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of educationIT Support experience with a Financial Services or Brokerage Firm preferred.Strong organizational skills - the ability to effectively manage multiple tasks simultaneously.Proven troubleshooting skills within a support environment including a strong sense of commitment and drive towards incident resolution.Experience with Microsoft Office products, and general office computing tools.Excellent communication, interpersonal and customer care skills.Primary Responsibilities:Software installation.Troubleshoot, repair, and maintain software applications & infrastructure.Escalation from helpdesk for application support including in-house, 3rd party application sand market data applications.Provide support for operating system drivers, software and firmware.Provide support to users for home connection and work from home set up Firm issued laptop or personal laptop + virtual machine.Ensure client policies and procedures are followed, communicated, and adhered to.Create and maintain support documentation.Interacting with other support groups (local and global) within the firm across multiple platforms.Record and manage all incidents and requests in ticket-tracking system.Proactively inform management of trends, significant problems and expected delays.On-call - Participate in rotating schedule providing afterhours and weekend support.Take initiative to stay current on technology and participate in training programs.Be proactively responsive to multiple mediums of communication platforms such as email, Microsoft Teams, Symphony, Jive, etc. Why Work with Merge IT?We don't just connect people with jobs, we connect top IT talent with game-changing opportunities at some of the biggest names in tech, finance, healthcare, and more. Our team is passionate about helping you land the role that propels your career forward.Let's Stay ConnectedWant insider access to hot jobs, career tips, and industry trends? Follow on Instagram, Facebook, and Twitter, or check us out here: . You'll be the first to know when that perfect role opens up.Be You. With Us.Merge IT is an equal opportunity employer. We value diversity in all forms and are committed to creating a workplace where everyone can thrive. All employment is subject to verification of eligibility to work in the U.S. per federal law.Your next opportunity starts here. Let's make it happen.
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IT Branch Support Specialist
2 weeks ago
Calgary, AB, Canada Merge IT Full time €26Our enterprise-level client is seeking to add an IT Branch Support Specialist to the team in Calgary, AB, Canada. Please see below for full details- Job Notes: -- 3-6-month contract / extensions possible, but not guaranteed. -- Onsite in Calgary, AB, Canada. -- Drug & Background required. Pay Rate = $26 per hour (in Canadian currency) Job Description: An "IT...
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IT Branch Support Specialist
3 weeks ago
Calgary, AB, Canada Merge IT Full time €26Our enterprise-level client is seeking to add an IT Branch Support Specialist to the team in Calgary, AB, Canada. Please see below for full details- Job Notes: -- 3-6-month contract / extensions possible, but not guaranteed. -- Onsite in Calgary, AB, Canada. -- Drug & Background required. Pay Rate = $26 per hour (in Canadian currency) Job Description: An "IT...
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IT Branch Support Specialist
3 weeks ago
Calgary, AB, Canada Merge IT Full time €26Our enterprise-level client is seeking to add an IT Branch Support Specialist to the team in Calgary, AB, Canada. Please see below for full details- Job Notes: -- 3-6-month contract / extensions possible, but not guaranteed. -- Onsite in Calgary, AB, Canada. -- Drug & Background required. Pay Rate = $26 per hour (in Canadian currency) Job Description: An "IT...
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IT Support Specialist/ Service Desk
2 weeks ago
Calgary, AB, Canada Merge IT Full time €26Our enterprise-level client is seeking to add an IT Branch Support Specialist to the team in Calgary, AB, Canada. 3-6-month contract / extensions possible, but not guaranteed. -- Pay Rate = $26 per hour (in Canadian currency) An "IT Branch Support Specialist” is responsible for providing technical support for hardware and software issues and requests to...
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IT Support Specialist/ Service Desk
3 weeks ago
Calgary, AB, Canada Merge IT Full time €26Our enterprise-level client is seeking to add an IT Branch Support Specialist to the team in Calgary, AB, Canada. 3-6-month contract / extensions possible, but not guaranteed. -- Pay Rate = $26 per hour (in Canadian currency) An "IT Branch Support Specialist” is responsible for providing technical support for hardware and software issues and requests to...
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Technical Support Specialist
4 weeks ago
Alberta (AB), Canada H&R Block Canada Full timeTECHNICAL SUPPORT SPECIALIST (Hybrid)For over 60 years, H&R Block has prepared taxes for millions of Canadians annually. Headquartered in Calgary, Alberta, we serve taxpayers in more than 1,000+ offices, through our upload from home service, and online with our DIY tax software. Our dedicated team of Tax Experts use the latest in electronic processing and...
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Spanish and German Administrative Support
4 days ago
Alberta (AB), Canada Jobility Talent Solutions Full timeHi,I am Nishant from Jobility Talent Solutions, Hope you doing well,We are currently looking for Spanish and German Administrative Support for our Direct Client.If you are available in the Job Market pl let me know.Position: Spanish and German Administrative SupportLocation:- Edmonton ABThe International Education Services (IES) Branch at Alberta Education...
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Technical Support Specialist
4 weeks ago
Alberta (AB), Canada Eagle Copters Full timeHeadquartered in Calgary, AB Eagle Copters Ltd. is a privately owned and operated business with over 40 years of experience in the helicopter industry. Eagle Copters has a well-earned reputation for taking a highly personalized approach to providing leading helicopter solutions to customers worldwide. Specializing in helicopter fleet management, including...
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Quality Assurance Specialist
4 days ago
Alberta (AB), Canada Atlantis IT Group Full timeRole Name: QA SpecialistLocation: Calgary, ABWorkplace type: 100% OnsiteContract: 6+ MonthsQA resource with strong Enterprise Security testing background.• Security Awareness - Strong understanding of cybersecurity principles, compliance standards, risk management etc.• Familiarity with enterprise security tools and technologies (IAM, encryption methods...
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Technical Specialist, Project Manager
3 weeks ago
Alberta (AB), Canada Stellar Consulting Solutions, LLC Full timeRole: Technical Specialist, Project ManagementJob Type: Full TimeLocation: 4 Wing Cold Lake, Alberta, Canada (Onsite)Salary: According to market standard+ Benefits+ Bonus Language Requirement: English EssentialTechnical Specialist, Project Management: The Technical Specialist, Project Management, provides project management services to support the delivery...
