Office Assistant

3 weeks ago


Ontario ON, Canada A.W. Hooker Associates Ltd. Full time

A.W. Hooker Associates Ltd is a medium sized Quantity Surveying company for the construction industry with over fifty years of experience in the industry. Our expertise is collective with experts in all disciplines including Architectural, Structural, Civil, Independent Certification, Mechanical, and Electrical. We're currently looking for a proactive, motivated and tech-savvy Office & I.T. Assistant who will be reporting to the Office Manager to join our team and keep our workplace running smoothly.As our Office & I.T. Assistant, you'll be the go-to person for all things operational and technical. Your role will blend administrative support with hands-on I.T. coordination to ensure our team has the tools and environment they need to thrive. This full-time role will be in-office in our Oakville. Key ResponsibilitiesOffice AdministrationManage day-to-day in office operations, mail collection, supplies, and vendor relationshipsAnswer telephone and relay telephone calls and messages (Zoom)Organize and coordinate couriers for pick up and drop off of equipment in a timely mannerSupport internal communications and help organize team eventsCo-ordinate and plan for office maintenance and improvements, and help coordinate office moves, storage, and so on.Provide customer service and employee support via phone and emailI.T. Coordination & SupportAct as first-level I.T. support for hardware, software, and network issues for basic issues.Maintain inventory of I.T. assets and office equipmentLiaise with external I.T. service providers for escalated supportAssist with system updates, backups, and basic troubleshootingCoordinate onboarding/offboarding processes, including equipment setup and access provisioningEnsure compliance with data security and privacy protocolsOther Administrative DutiesParticipate in Health and Safety committee and conduct office inspections, issue PPE, and discuss site visit requirements with staff as needed.Research and assistance in creating, organizing and updating policiesGeneral billing back-up/supportIssue Insurance certificates for projects on requestAssist Executives with administrative tasks when neededManage travel arrangements and internal document organizationOrganize Credit card receipts and submissions, and review expense reportsWhat We're Looking ForExperience in office administration and I.T. support is an assetTech-savvy with a natural ability to troubleshoot and liaise with multiple stakeholders.Strong sense of urgency and ownership with resolving issuesStrong organizational and multitasking skillsExcellent communication and problem-solving abilitiesFamiliarity with Windows/Mac OS, Microsoft 365, and basic networkingAbility to work independently and collaborativelyClass G Driver's License with own car preferred as some travel is required for purchasing of supplies, and delivering computer equipment. Mileage is reimbursed.Experience with I.T. ticketing systems is an asset.College Diploma in Office Administration, Business administration, I.T. Administration and/or combination of education and experience is an AssetPerks & BenefitsCompetitive salary and benefits packageSummer hours and social eventsOpportunities for professional developmentA supportive and inclusive team culture



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