Cannabis Concierge

1 week ago

Burlington, Ontario, Canada Spiritleaf Burlington Full time

SPIRITLEAF CANNABIS CONCIERGE

CUSTOMER CONNECTION

  • Supports environment of genuine customer connection
  • Acts as an empowered team member, exercising decisionmaking skills to enhance each customer's experience
  • Demonstrates extraordinary service
  • Takes ownership of individual awareness of product knowledge*
    PRODUCT KNOWLEDGE
  • Is knowledgeable of trends and supports brand messaging
  • Gains understanding of how merchant skills impact business and the customer experience

TEAM WORK MAKES THE DREAM WORK

  • Supports new hires through mentorship
  • Is selfaware and focused on selfdevelopment
  • Collaborates with the team during morning and closing meeting

LEADERSHIP

  • Possesses strong written and verbal communication skills, strong assessment and decisionmaking skills
  • Provides insight to Spiritleaf Managers in relationship to the customer experience to the leadership team
  • Participates in ongoing staff education and through sharing of product knowledge

QUALIFICATIONS

  • You must be at least the minimum required legal age (at least 19 years old) and be able to provide a clean criminal background check prior to employment.
  • At least 2 years' experience in a Retail/Customer Service environment, Experience in the Cannabis industry will be considered an asset
  • Proven success in offering an exceptional customer experience
  • A passion for our product and changing the way the world sees cannabis
  • A desire to have fun, laugh and support the customer and team member journey along the way
  • Additional on the Job Training, such as Brand Awareness and Spiritleaf Knowledge training will be provided

Job Type:
Part-time

Salary:
From $16.00 per hour

Schedule:

  • Monday to Friday
  • Weekend availability

Experience:

  • Customer service: 2 years (preferred)

Licence/Certification:

  • CannSell (preferred)

Work Location:
One location

  • Cannabis Concierge

    1 week ago

    Burlington, Ontario, Canada Spiritleaf Burlington Full time

    SPIRITLEAF CANNABIS CONCIERGECUSTOMER CONNECTION Supports environment of genuine customer connection Acts as an empowered team member, exercising decisionmaking skills to enhance each customer's experience Demonstrates extraordinary service Takes ownership of individual awareness of product knowledge*PRODUCT KNOWLEDGE Is knowledgeable of trends and supports...

  • Cannabis Concierge

    4 weeks ago

    Burlington, Canada Spiritleaf Burlington Full time

    **SPIRITLEAF CANNABIS CONCIERGE** **CUSTOMER CONNECTION** - Supports environment of genuine customer connection - Acts as an empowered team member, exercising decision-making skills to enhance each customer’s experience - Demonstrates extraordinary service - Takes ownership of individual awareness of product knowledge* **PRODUCT KNOWLEDGE** - Is...

  • Cannabis Concierge

    4 weeks ago

    Burlington, Canada Spiritleaf Burlington Full time

    **SPIRITLEAF CANNABIS CONCIERGE** **CUSTOMER CONNECTION** - Supports environment of genuine customer connection - Acts as an empowered team member, exercising decision-making skills to enhance each customer’s experience - Demonstrates extraordinary service - Takes ownership of individual awareness of product knowledge* **PRODUCT KNOWLEDGE** - Is...

  • Cannabis Concierge

    2 weeks ago

    Burlington, Canada Spiritleaf Burlington Full time

    **SPIRITLEAF CANNABIS CONCIERGE** **CUSTOMER CONNECTION** - Supports environment of genuine customer connection - Acts as an empowered team member, exercising decision-making skills to enhance each customer’s experience - Demonstrates extraordinary service - Takes ownership of individual awareness of product knowledge* **PRODUCT KNOWLEDGE** - Is...