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Senior Consultants
3 months ago
Employees (Remote) time type Full time posted on Posted 2 Days Ago job requisition id JR You are as unique as your background, experience and point of view.
You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you.
Your leaders will inspire and help you reach your potential and soar to new heights. Discover how you can make a difference in the lives of individuals, families and communities around the world.DentaQuest manages dental and vision benefits for more than 33 million Americans.
With a focus on prevention and value, we aim to make quality care accessible to improve the oral health of all.
Responsible for contract deliverables, including compliance reporting, financial reporting and service level performance reporting. Responsible for on-going, effective communications and service to the current clients via on-site meetings, conference calls, and day-to-day interaction.
Provide primary support to DentaQuest leadership for administration of administration of the client's program, and communicate information accurately and efficiently, to ensure that DQ is meeting and exceeding client expectations, and the terms of the RFR and contract.
Develop and maintain relationships with appropriate functional areas within DentaQuest to ensure effective contract performance.Support innovative business practices and process improvement opportunities for current and prospective clients (e.g., Monitor changes in regulations and fee schedules, and communicate same to ensure compliance with state and federal guidelines.
Perform functions that support timely and accurate reporting to clients.
Responsible for ensuring Office Reference Manuals are kept up to date, corrective action plans are implemented and client audits are organized effectively.
Manages process for obtaining program requirements, documentation, support and other special requests from clients, providers and other organizations.May be responsible for to local DQ staff.
Responsible for the determination and implementation of performance and wage evaluations, performance improvement plans, disciplinary processes, and terminations for local staff, in accordance with company policy.
Provides regular updates to senior management on internal and external issues affecting market performance.Bachelor's Degree in Business, Healthcare Administration (or related field) or equivalent, relevant work experience.
Five years' experience working with external clients/customers; proven track record of providing superior service to internal and external customers.
Proven ability to provide consultative services to proactively meet customer needs, using management reports, offering training opportunities and recommending innovative solutions.
Proficient with general computer software including Microsoft Excel, Word and Outlook.Ability to make good judgment conclusions based on data available with minimal supervision.
Excellent customer service skills.
Up to 50% local travel required
Ability to work in a traditional professional office setting/remote equivalent.
Ability to effectively operate computer equipment.
Work schedule may vary and is determined by project schedules.
Ability to travel as projects dictate
Ability to efficiently operate all job-related office equipment.
Ability to communicate via telephone and work in virtual teams
The office environment is active with high voice levels and interruptions that may challenge hearing and concentration.
We welcome all talented candidates and are committed to a culture that represents diversity in all forms. Join our talent community to stay connected until the time is right for you
Excellent benefits and wellness programs to support the three pillars of your well-being – mental, physical and financial – including generous vacation and sick time, market-leading paid family, parental and adoption leave, a partially-paid sabbatical program, medical plans, company paid life and AD&D insurance as well as disability programs and more
Retirement and Stock Purchase programs to help build and enhance your future financial security including a 401(k) plan with an employer-paid match as well as an employer-funded retirement account
A flexible work environment with a friendly, caring, collaborative and inclusive culture
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
In addition to salary, this position is eligible for incentive awards based on individual and business performance as well as a broad range of competitive benefits.
Sun Life Financial is a leading provider of group insurance benefits in the U.helping people protect what they love about their lives.
More than just a name, Sun Life symbolizes our brand promise of making life brighter -for our customers, partners, and communities.
At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work.
Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.
#LI-remoteOur Affirmative Action Program affirms our commitment to make reasonable accommodation to the known physical or mental limitation of otherwise-qualified individuals with disabilities or special disabled veterans, unless the accommodation would impose an undue hardship on the operation of our business.
At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work.
Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.
For applicants residing in California, please read our employee California Privacy Policy and Notice.27/06/2024 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected vetera n
locations 2 Locations time type Full time posted on Posted 5 Days Ago At Sun Life, you can be your most brilliant self.
Our supportive, flexible, and inclusive work environment is one where you – and your career – can thrive. Whatever your aspirations, collaborative leaders and colleagues are ready to help you learn, grow, and succeed.Our purpose is to help Clients achieve lifetime financial security and live healthier lives.
As part of Sun Life's growing team, you have an impact on people in your community and around the world.
Use data to drive bold actions. Be agile and pivot as we test and learn. At Sun Life, we're driving transformation, sustainability and innovation for our Clients, employees, partners, and communities.