Retail Key Account Manager

1 week ago


Brampton, Ontario, Canada Conglom Full time
We are looking for a skilled
Retail Key Account Manager to oversee major clients relationship.

You will be responsible for maintaining an existing long-term key customer by comprehending their requirements, meeting their expectations, and solving any issues they may encounter.

Contribute to sustaining and growing business with the key customer into the future.

Responsibilities

  • Develop and grow a relationship with major clients
  • Acquire a thorough understanding of key customer needs and requirements
  • Ensure the correct products and services are delivered to the customer in a timely manner
  • Serve as the link of communication between a key customer and internal teams
  • Resolve any issues and problems faced by the customer and deal with complaints to maintain trust
  • Play an integral part in generating new sales
  • Prepare regular reports and forecasts to internal stakeholders

Requirements and skills

  • Proven experience as
    key account manager:
  • Experience in sales and providing solutions based on customer needs
  • Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels
  • Excellent organizational skills
  • Ability in problemsolving and negotiation
  • Degree in business administration, sales or relevant field
  • Experience with Loblaws, Metro and Sobeys is considered an asset

Benefits:

  • Casual dress
  • Company events
  • Dental care
  • Disability insurance
  • Extended health care
  • Life insurance
  • Onsite gym
  • Onsite parking
  • Paid time off
  • RRSP match
  • Vision care

Flexible Language Requirement:

  • French not required

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus pay

Ability to commute/relocate:

  • Brampton, ON L6T 4N8: reliably commute or plan to relocate before starting work (required)

Experience:

Key Account Manager: 3 years (required)

  • Retail sales: 3 years (required)

Language:

  • English (required)

Work Location:
In person
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