Sales Manager

2 weeks ago


Burlington, Ontario, Canada Pioneer Family Pools Full time

At Pioneer Family Pools, our goal is to provide our clients with a positive experience and build lasting relationships based on trust, efficiency, and reliability.

Customer satisfaction is at the core of our actions and decisions we make. We work as a collaborative team to ensure client concerns are addressed effectively and professionally. Join our team and become a part of a growing industry

Pay:
Competitive Compensation package

Responsibilities:

  • Visits to multiple retail stores located in/around: Brantford, Burlington, Hamilton, Oakville, Brampton, Vaughan & St. Catharines. Other areas to be determined.
  • Recruit and Onboard Patio sale staff (seasonal and permanent)
  • Train patio personnel on how to provide courteous and friendly service to all customers; includes product knowledge, sales training and customer service commitment
  • Train on all systems and proper procedures. Ie POS, ERP and sales targeting and lead nurturing
  • Train and educate patio salespeople on how to complete customer orders in an accurate and efficient manner
  • Review commission reports for patio team
  • Direct and provide sales targets and growth for patio salespersons and the overall store location
  • Handle high level customer service issues; support sales staff on all customer service issues based on company direction
  • Identify knowledge gaps within the team and develop a plan to fulfill them
  • Development and execution of sales training materials
  • Setting and tracking sales goals and reporting results
  • Achieve growth and hit sales targets by successfully managing the sales team
  • Understand competitive landscape and how to properly position the sales team and their approach
  • Store presentation; ensuring correct merchandising and display of product in the retail stores based on analytical reporting of successful items and slow movers reports
  • Handling sales on the floor to support as needed
  • Managing staff schedule and personally covering absences when needed

Experience and Qualifications:

  • Management Experience (3+ years) required
  • Sales Experience (35+ years) required
  • Proficient in Microsoft Suite (Word, Excel, PowerPoint) required
  • Bachelor's degree in business or related field considered an asset
  • Experience with CRM, ERP and Management Systems considered an asset

Requirements:

  • Strong leadership skills
  • Ability and willingness to travel to stores on a regular basis
  • Selfmotivated and results oriented
  • Strong leadership skills
  • Customer focused mindset
  • Great communication skills
  • Weekend availability
    required, more so in season from April-September
  • Pioneer Family Pools is committed to promoting accessible recruitment as outlined in the Accessibility for Ontarians with Disabilities Act. Pioneer Family Pools will work to accommodate persons with a disability in an appropriate and effective manner throughout all stages of the recruitment process. Accommodations will be provided upon request._

Job Types:
Full-time, Permanent

Benefits:

  • Dental care
  • Extended health care
  • Store discount
  • Vision care

Schedule:

  • Monday to Friday
  • Weekend availability

Supplemental pay types:

  • Bonus pay

Ability to commute/relocate:

  • Burlington, ON: reliably commute or plan to relocate before starting work (required)

Experience:

- sales: 1 year (required)

Work Location:
In person
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