Technical Support Engineer II

2 weeks ago

Kitchener, Ontario, Canada Ansys Full time

Requisition #: 14298

Our Goal: Driving Innovation That Propels Human Progress

When forward-thinking companies want to foresee how their groundbreaking ideas will perform, they bridge the gap between design and reality through Ansys simulation. For over 50 years, Ansys software has empowered innovators from various industries to push boundaries by leveraging the predictive capability of simulation. From sustainable transportation to cutting-edge semiconductors, from satellite systems to life-saving medical devices, the next significant advancements in human progress will be fueled by Ansys.

Innovate With Ansys, Boost Your Career.

Overview

Join the Ansys Customer Excellence team to assist our customers with their LS-DYNA simulations and contribute to the growth of Ansys' business. You will utilize your engineering expertise to offer technical post-sales support, resolve a diverse range of technical challenges, and relay customer feedback to enhance Ansys products. Being part of our dynamic team of dedicated engineers striving to provide top-notch solutions to our customers will advance your knowledge, expertise, and impact on our customers' success. At Ansys, our people are our most valuable resources, and we will equip you with the necessary tools to make a difference from day one. Ansys promotes a healthy work-life balance with flexible schedules and numerous opportunities for learning and development.

Location: Remote position based in Canada.

Key Responsibilities

  • Assist customers with LS-DYNA and Ansys simulations.
  • Deliver high-quality and timely customer service to ensure customer satisfaction.
  • Become proficient in one or more simulation areas.
  • Enhance Ansys software by reporting defects (bugs) and suggesting improvements.
  • Create informative articles and share them on the Ansys forum.
  • Acquire knowledge of new LS-DYNA and Ansys features to support new releases.
  • Support marketing and sales by providing demonstrations and training material when required.

Minimum Requirements

  • Master's degree in engineering with 0 years of experience.
  • Familiarity with LS-DYNA, Ansys, or other structural CAE software (Abaqus, Radioss, Nastran, OptiStruct, Pam-Crash, etc.).
  • Solid foundation in structural mechanics and FEA theory.
  • Logical problem-solving skills and strong interpersonal/communication abilities.
  • Proficient in written and spoken English.
  • Excellent organizational and time management skills with a sense of urgency.
  • Projects a professional image, demonstrates business acumen, and has a drive for success.
  • Enjoys assisting others.

Preferred Qualifications

  • Master's degree in engineering with 3 years of relevant experience or a PhD in engineering.
  • Ability to travel nationally up to 10% of the time.
  • Expertise in crashworthiness, impact, drop test, and forming with explicit dynamic software.
  • Experience in solving industrial issues with LS-DYNA.
  • Proficiency with Ansys Workbench, LS-PrePost, and LS-RUN.
  • Experience with non-linear and rate-sensitive materials (foams, plastics, rubbers, etc.).
  • Knowledge of metal plasticity and failure, hyper-elasticity, and composite materials.
  • Familiarity with LS-DYNA implicit and multi-physics solvers (ICFD, CESE, EM, thermal).
  • Exposure to programming user-defined functions (user materials, user elements, etc.).
  • Automation and customization using Python.

At Ansys, we recognize that transforming the world requires vision, expertise, and collaboration. We inspire fresh ideas, foster relationships, and support each other in achieving our full potential. We are a unified Ansys, guided by our commitments to stakeholders, our collaborative work approaches, and our effectiveness in delivering outcomes. Together as a united Ansys, we are driving innovation that advances human progress.

Our Pledges:

  • Dazzle with innovative products and solutions
  • Ensure our customers achieve remarkable success
  • Operate with integrity
  • Prioritize the well-being of employees and the success of shareholders

Our Core Values:

  • Adaptability: Embrace change and welcome what's to come
  • Courage: Display bravery and pursue advancement with fervor
  • Generosity: Share generously, listen, and serve others
  • Authenticity: Be true to yourself and enhance our collective strength

Our Approach:

  • We commit to ambitious objectives
  • We collaborate seamlessly as a team
  • We demonstrate expertise in our work
  • We consistently deliver outstanding results

INCLUSION IS AN ESSENTIAL VALUE FOR US
We believe that diverse perspectives lead to superior outcomes. We are dedicated to cultivating an inclusive workplace that embraces individuals, regardless of their background, identity, or experience, fostering an environment where diversity, inclusion, equity, and a sense of belonging flourish.

EMBRACE FUTURE OPPORTUNITIES WITH ANSYS

At Ansys, you will interact with some of the brightest minds and most visionary leaders worldwide. Together, we endeavor to transform the world through innovative technology and revolutionary solutions. With a distinguished reputation for partnering with renowned, world-class companies, Ansys sets high standards that ambitious individuals are willing to meet head-on and surmount challenges. Our team is enthusiastic about pushing the boundaries of cutting-edge simulation technology, empowering our customers to bring their design concepts to life as successful, innovative products more efficiently and affordably.

At Ansys, it's about learning, discovery, and collaboration. It's about focusing on the future as much as celebrating current achievements. It's about combining intellectual rigor with strategic direction to deliver results that genuinely impact people's lives. All of this is nurtured within a work environment built on respect, autonomy, and ethical principles.

FORGING A WORK ENVIRONMENT WE TAKE PRIDE IN
Ansys is a part of the S&P 500 and NASDAQ-100. We take pride in receiving recognition for various recent awards among many others: Newsweek's globally and U.S. Most Loved Workplace, Gold Stevie Award Winner, America's Most Responsible Companies, Fast Company World Changing Ideas, and Great Place to Work Certified in multiple countries including Belgium, China, Greece, France, India, Japan, Korea, Spain, Sweden, Taiwan, and the U.K.

For further details, please visit us.

Ansys is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, gender, national origin, disability, veteran status, and other protected characteristics.

Unsolicited referrals for vacancies are not accepted by Ansys, and any such referrals will become the property of Ansys. No fees will be payable to the agency, individual, or entity upon employment.

  • Technical Support Engineer II

    2 weeks ago

    Kitchener, Ontario, Canada ANSYS, Inc. Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Technical Support Engineer II - LS-Dyna- REMOTEDate: May 22, 2024Company: Ansys Requisition #: 14298 Our Mission: Powering Innovation That Drives Human Advancement When visionary companies need to know how their world-changing ideas will perform, they close the...

  • Remote Technical Support Engineer

    2 weeks ago

    Kitchener, Ontario, Canada ANSYS, Inc. Full time

    Press Tab to Move to Skip to Content Link Technical Support Engineer II - LS-Dyna- REMOTE Powering Innovation That Drives Human Advancement When visionary companies need to know how their world-changing ideas will perform, they close the gap between design and reality with Ansys simulation. For more than 50 years, Ansys software has enabled innovators...

  • Technical Support Engineer II

    2 weeks ago

    Kitchener, Ontario, Canada Ansys Full time

    Requisition #: 14298 Our Mission: Powering Innovation That Drives Human Advancement When visionary companies need to know how their world-changing ideas will perform, they close the gap between design and reality with Ansys simulation. For more than 50 years, Ansys software has enabled innovators across industries to push boundaries by using the predictive...

  • Technical Support Engineer II

    2 weeks ago

    Kitchener, Ontario, Canada Ansys Full time

    Requisition #: 14298 Our Mission: Powering Innovation That Drives Human Advancement When visionary companies need to know how their world-changing ideas will perform, they close the gap between design and reality with Ansys simulation. For more than 50 years, Ansys software has enabled innovators across industries to push boundaries by using the predictive...

  • Technical Support Engineer II

    2 weeks ago

    Kitchener, Ontario, Canada Ansys Full time

    Requisition #: 14298 Our Mission: Powering Innovation That Drives Human Advancement When visionary companies need to know how their world-changing ideas will perform, they close the gap between design and reality with Ansys simulation. For more than 50 years, Ansys software has enabled innovators across industries to push boundaries by using the...

  • Application Engineer II

    2 weeks ago

    Kitchener, Ontario, Canada Ansys Full time

    The Application Engineer II is accountable for using advanced engineering knowledge and relationships to back regional accounts with a significant impact on software revenue, as well as helping customers tackle intricate engineering problems using Ansys software products. This position offers technical pre-sales support throughout the entire sales...

  • R&D Engineer II

    2 weeks ago

    Kitchener, Ontario, Canada Ansys Full time

    The R&D Engineer II contributes to the development of software products and supporting systems. In this role, the R&D Engineer II will collaborate with a team of expert professionals to understand customer requirements and accomplish development objectives. This includes the transformation and componentization of existing software, and integration of...

  • R&D Engineer II

    2 weeks ago

    Kitchener, Ontario, Canada Ansys Full time

    Requisition #: 14248Our Mission: Powering Innovation That Drives Human Advancement When visionary companies need to know how their world-changing ideas will perform, they close the gap between design and reality with Ansys simulation. For more than 50 years, Ansys software has enabled innovators across industries to push boundaries by using the predictive...

  • R&d engineer ii

    2 weeks ago

    Kitchener, Ontario, Canada Ansys Full time

    Requisition #:14248Our Purpose: Fostering Innovation That Propels Human ProgressionWhen forward-thinking firms seek insights into the performance of their groundbreaking ideas, they bridge the divide between design and reality with Ansys simulation.For over half a century, Ansys software has empowered innovators spanning various sectors to expand horizons by...

  • Technical Support Specialist

    2 weeks ago

    Kitchener, Ontario, Canada opentext Full time

    OPENTEXT - THE INFORMATION COMPANYAs the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.The Opportunity:The Technical Support Specialist will be responsible for making our customers wildly...

  • Technical Support Specialist

    2 weeks ago

    Kitchener, Ontario, Canada Open Text Corporation Full time

    Technical Support Specialist: Req id: Waterloo, ON, CAOPENTEXT THE INFORMATION COMPANYAs the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.The Opportunity:The Technical Support Specialist...

  • R&D Verification Engineer II

    2 weeks ago

    Kitchener, Ontario, Canada Ansys Full time

    The R&D Verification Engineer II is part of the Electronics, Semiconductor, and Optics Business Unit (ESOBU) at Ansys. The main task is to conduct software testing for ANSYS applications like HFSS and HFSS 3D Layout, ensuring they meet customer needs in terms of functionality and usability. Collaborating closely with the product creation team, this role...

  • R&D Engineer II

    1 month ago

    Kitchener, Ontario, Canada Ansys Full time

    Requisition #: 13628When visionary companies need to know how their world-changing ideas will perform, they close the gap between design and reality with Ansys simulation. For more than 50 years, Ansys software has enabled innovators across industries to push boundaries by using the predictive power of simulation. From sustainable transportation to advanced...

  • R&D Engineer II

    4 weeks ago

    Kitchener, Ontario, Canada Ansys Full time

    Requisition #: 13628When visionary companies need to know how their world-changing ideas will perform, they close the gap between design and reality with Ansys simulation. For more than 50 years, Ansys software has enabled innovators across industries to push boundaries by using the predictive power of simulation. From sustainable transportation to advanced...

  • R&D Engineer II

    3 days ago

    Kitchener, Ontario, Canada Ansys Full time

    Our Mission: Powering Innovation That Drives Human Advancement When visionary companies need to know how their world-changing ideas will perform, they close the gap between design and reality with Ansys simulation.For more than 50 years, Ansys software has enabled innovators across industries to push boundaries by using the predictive power of...

  • R&D Engineer II

    2 weeks ago

    Kitchener, Ontario, Canada Ansys Full time

    Requisition #: 14379 Our Mission: Powering Innovation That Drives Human Advancement When visionary companies need to know how their world-changing ideas will perform, they close the gap between design and reality with Ansys simulation. For more than 50 years, Ansys software has enabled innovators across industries to push boundaries by using the...

  • Principal Technical Support Specialist

    2 weeks ago

    Kitchener, Ontario, Canada Open Text Corporation Full time

    Principal Technical Support Specialist: Req id: Waterloo, ON, CAOPENTEXTOpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex...

  • R&D Verification Engineer II

    2 weeks ago

    Kitchener, Ontario, Canada Ansys Full time

    Requisition #: 13997Our Mission: Empowering Innovation for Human ProgressWhen forward-thinking companies want to test how their groundbreaking ideas will perform, they bridge the gap between design and reality using Ansys simulation. For over five decades, Ansys software has empowered innovators in various sectors to push boundaries by harnessing the...

  • Technical Marketing Engineer

    2 weeks ago

    Kitchener, Ontario, Canada QNX Software Systems Full time

    Worker Sub-Type:Regular Job Description: Job Description: Technical Marketing Engineer – BlackBerry CybersecurityBlackBerry is seeking a Technical Marketing Engineer to support the Technical Marketing team and wider Product Marketing Group. The objective for this role is to deliver insightful Technical Marketing Assets that strengthen our core solutions...

  • Technical Support Specialist

    2 weeks ago

    Kitchener, Ontario, Canada Clearpath Robotics Full time

    About the Job OTTO by Rockwell Automation is looking for a Technical Support Specialist to join the team in Kitchener. At OTTO Motors, every client is considered a VIP, and we need someone who will passionately focus on ensuring our customers' success. The main responsibilities include: Providing advanced technical support to customers Managing assigned...