Houseperson/Janitor - Chateau Lacombe Hotel

1 week ago

Edmonton, Alberta, Canada Nova Hotels Full time

We are looking for a Houseperson/Janitor to add to our team.

If the below description sounds like you, please apply online. No phone calls please, and in person resumes will not be accepted.

PRIMARY FUNCTIONS

Reporting to the Executive Housekeeper, the Houseperson/Janitorial position is responsible for ensuring the cleanliness and presentation of all public areas. They move quickly and organize their tasks according to business volumes to ensure that the hotel always looks its best. They are passionate about serving others and working as a team with associates from all departments. Ensuring all guest areas are cleaned and maintained to the standards set by the hotel using the correct cleaning techniques and cleaning agents.

This position includes days, evenings, weekends, and holidays.

RESPONSIBILITIES AND ESSENTIAL DUTIES:

The specific responsibilities of the Houseperson/Janitorial position will vary depending on the needs of the properties. Specific responsibilities may include but are not limited to the following areas.

  • Completes all assigned cleaning duties in designated areas
  • Washes walls, ceilings, woodwork, windows, mirrors, and fixtures using both step and extension ladders
  • Wipes glass, pictures, windows and public phone areas, elevators, gym facilities and vending area.
  • Cleans grounds and parking lots of litter, glass, or other debris
  • Loads and unloads supplies, and moves equipment using dollies or handcarts
    • Shampoos carpets
  • Keeps all hallways and public areas clean, neat, swept and vacuumed
  • Clears ash urns, garbage cans
  • Removes gum, wall spots and floor spots with appropriate cleaning chemicals
  • Responsible for vacuuming floors, dusting and emptying garbage /recycling bins in office areas
  • Reports all lost and found items to supervisor immediately
  • Cleans public restrooms and replaces products
  • May perform ground maintenance including removal of snow from sidewalks, salting

walkways, mowing small areas of grass, trimming shrubs, etc., at an office site

  • Reports all lost and found items to supervisor immediately
  • Ensures customer concerns are addressed in a timely and professional manner
  • Reports all concerns related to Maintenance, Health and Safety, Security or Suspicious circumstances (including smells/sights and sound) immediately to the Supervisor.
  • Adheres to all Nova standards, including Hygiene and Grooming, Health and Safety, Fire Safety, Key Deliverables and Guest Interactions.
  • Perform other job-related duties assigned by the Supervisor.

CORE COMPETENCIES:

  • Customer-Focused
  • Results Oriented
  • Self-Directed; Team Player

JOB SPECIFICATIONS AND SKILLS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Interpersonal Skills: Maintains confidentiality; actively listens to others without interrupting or distractions; Maintains a positive attitude even in negative situations; Remains open to others' ideas and tries new things. Versatile, able to work independently and under pressure or stressful situations.

Teamwork: Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed. Able to work in a diverse work environment.

Quality Management: Looks for ways to improve and promote quality; Demonstrates accuracy, consistency and thoroughness.

Cost Consciousness: Conserves organizational resources. Follows cash handling policies to verify funds and maintain accurate and ethical reporting of company finances.

Ethics: Treats people with respect; inspires the trust of others; Works ethically and with integrity; Upholds organizational values.

Organizational Support: Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization's goals and values.

Planning/Organizing: Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives;

Professionalism: Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

Safety and Security: Observes safety and security procedures and policies; Reports potentially unsafe conditions; Uses equipment and materials properly. Must be able to provide a security/criminal clearance from local authorities.

Attendance/Punctuality: Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.

Dependability: Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to required hours of work when necessary to reach goals. Flexible to work a variety of shifts.

Initiative: Takes independent actions and calculated risks; Asks for and offers help when needed.

Innovation: Generates suggestions for improving work.

Language and Communication Skills: Ability to read, write, and comprehend simple instructions, short correspondence, and memos.

PHYSICAL DEMANDS

  • Typically standing, walking, bending, reaching, crouching or stooping; lifting/carrying 5-50 lbs.,
  • Able to handle a stressful, ever-changing work environment
  • Ability to work flexible and lengthy periods based on business volumes

WORK ENVIRONMENT

The work environment is a hotel setting, which has the following conditions: medium-high noise environment; high traffic area for internal guests, exposure to moving parts and equipment such as vacuum, steam cleaner, washer, and dryer. Potential exposure to theft and/or belligerent guests. Exposure to chemicals. Frequently working in areas of high temperatures around heavy equipment. Exposure to sharps and biohazards.

Nova Perks:

  • Staff Rates at any of our locations throughout NWT, Saskatchewan and Alberta
  • Friends & Family Rates at any of our locations
  • Extended Health Benefits for full time employees
  • Employee Discounts at the F&B Outlets

About Us:

Nova Hotels is a Canadian, family owned and operated hotel chain and management company based in Western Canada. Nova has 14 full and limited-service hotels across Alberta, Saskatchewan and the Northwest Territories. Nova Hotels strives to provide you the utmost in comfort and service at a great price. No matter if you are an employee of Nova Hotels or a valued guest, we want you to feel like you are a part of our family.


We thank all applicants for their interest in Nova Hotels, however, only those considered for an interview will be contacted.

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