Card Dealer

2 weeks ago

Port Perry, Canada Great Canadian Full time

Great Blue Heron Casino & Hotel is seeking part-time Gaming Dealers


Under the general direction of the Pit Manager, this position will be responsible for providing superior customer service and conducting all table games in a precise, efficient, and secure manner in accordance with all applicable policies and procedures.

Table Games Dealers must lead by example to create Great Experiences and Memories for all guests and colleagues

  • Performs opening and closing procedures for table games;
  • Deals table games in accordance with department standards and all regulations
  • Follows procedures to maintain security of table assets during play
  • Takes control of the table, including dealing out disruptive and/or disrespectful players;
  • Complies with all government regulations, Internal Controls and Department & Company policies and procedures;
  • Communicates with Supervisor on table issues, including but not limited to responsible gaming, alcoholic beverage consumption concerns, violations of table rules and/or other issues
  • Promotes Responsible Gaming;
  • Ensures accurate chips handling and game commentaries are made in an audible and precise manner;
  • Demonstrate strong customer service skills and behaviours, delivering exceptional experiences to internal and external guests;
  • Develops and cultivates strong working relationships with all stakeholders including guests, ownership, employees, vendors and regulators;
  • Responds to, resolves or escalates issues and inquiries concerning table games;
  • Reports irregularities and suspicious activities to supervisor immediately;
  • Ensures compliance with licensing laws, health and safety and other statutory regulations.

Successful applicants will demonstrate the following qualifications:

  • High school diploma required; post-secondary education an asset;
  • Experience in a related field of one (1) or more years or a combination of equivalent working experience in a highly customer serviceoriented role or entertainmenttype setting;
  • Knowledge of all aspects of gaming policies and procedures and game protection would be an asset;
  • Strong organizational, attention to detail, interpersonal, analytical and communication skills;
  • Proven ability to follow strict policies, procedures and practices;
  • Ability to stand for extended periods of time;
  • Math skills (balancing, addition and calculation) and manual dexterity (shuffling, riffling). An assessment for both skills will be administered.
  • Ability to obtain registration as a Category 2 Gaming Assistant with the Alcohol and Gaming Commission of Ontario

Application Process:
Submit your resume to

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