Technical Product Support Specialist

2 weeks ago


Guelph, Ontario, Canada Trojan Technologies Full time

Accountabilities

  • Provide firstlevel technical solutions regarding the installation, operation, and maintenance of products.
  • Ensure requests are handled appropriately by coordinating with various functions within the company.
  • Troubleshoots and resolves technical issues using established diagnostics tools and procedures.
  • Exceptional call handling soft skills, possessing the ability to conduct active listening while being empathetic and reassuring the customer.
  • Obsesses over the customer experience and constantly strives to exceed their expectations

Critical Competencies / Core Behaviours

  • Acts with integrity, openness and honest (Instill Trust)
  • Champions continuous improvement. Moves strategy to action (Deliver Results)

Qualifications

  • Postsecondary education in a related discipline.
  • Minimum 2+ years of customerfacing experience with progressive responsibilities.
  • Demonstrates a passion for customer service, ownership of the customer experience and determination to deliver a comprehensive resolution
  • Able to communicate clearly and effectively, both written and verbal (in required language)
  • Able to selfmanage and work independently in a fastpaced and highly demanding environment
  • Ability to multitask and are highly organized.
  • Proficient Computer Skills: Microsoft Office365 with advanced Excel skills


At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve.

Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

If you've ever wondered what's within you, there's no better time to find out.

**Unsolicited Assistance

  • Guelph, Ontario, Canada TechAlliance of Southwestern Ontario, London Economic Development Corporation Full time

    Technical Product Support Specialist (Guelph, Ontario) Every person is unique, but we all have something in common: the need for safe, clean water. And it's only by bringing together people with diverse ideas, perspectives, and backgrounds that we can solve the complex water problems of our changing world.At Trojan Technologies, we believe success for all...


  • Guelph, Ontario, Canada Veralto Global Full time

    Every person is unique, but we all have something in common: the need for safe, clean water. And it's only by bringing together people with diverse ideas, perspectives, and backgrounds that we can solve the complex water problems of our changing world.At Trojan Technologies, we believe success for all comes from the contributions of every single one of us....

  • Production Specialist

    2 weeks ago


    Guelph, Ontario, Canada Well Inc Full time

    Production Specialist (Mon-Fri 2pm-10pm):Guelph, ON, CA Requisition ID: 1331 APPLYIf you enjoy the reward of a fastpaced environment, as well as the pleasure of sharing a workspace with some truly magnificent individuals, then have we got a position for you's Warehouse team is certainly at the core of our company. is currently looking for an energetic team...

  • Product Specialist

    2 weeks ago


    Guelph, Ontario, Canada Robinson BUICK GMC Full time

    ROBINSON MOTOR COMPANY continues to build the success. With locations in Seaforth, Fergus, Simcoe and Guelph we have extensive coverage throughout South Western Ontario. We are an established Dealership that's continued to see steady growth year over year, and a veteran team makes this a great opportunityWe are currently hiring a Product Specialist for our...

  • Production Specialist

    2 weeks ago


    Guelph, Ontario, Canada Well Full time

    If you enjoy the reward of a fast-paced environment, as well as the pleasure of sharing a workspace with some truly magnificent individuals, then have we got a position for you's Warehouse team is certainly at the core of our company. is currently looking for an energetic team player to join our Warehouse Team as a Production Specialist. The role of the...

  • Production Specialist

    2 weeks ago


    Guelph, Ontario, Canada Well Full time

    If you enjoy the reward of a fast-paced environment, as well as the pleasure of sharing a workspace with some truly magnificent individuals, then have we got a position for you's Warehouse team is certainly at the core of our company. is currently looking for an energetic team player to join our Warehouse Team as a Production Specialist. The role of the...

  • IT Technical Support

    2 weeks ago


    Guelph, Ontario, Canada Nutrasource Full time

    Job Overview:The IT, Technical Support employee is responsible for providing day-to-day support within the office to colleagues, maintain technology equipment, and actively participate in department projects.Primary Responsibilities: Provide a high level of customer service with responding, analysing, resolving and documenting client incidents and inquiries;...


  • Guelph, Ontario, Canada Ag Jobs Canada Full time

    The Swine Technology Transfer Specialist plays a vital role in offering top-notch technical support and analysis to swine customers and industry influencers. This position provides the technical execution of new product ideas, in line with the strategy of the company and in co-operation with teams, in order to achieve feasible and profitable product...


  • Guelph, Ontario, Canada Ag Jobs Canada Full time

    The Swine Technology Transfer Specialist plays a vital role in offering top-notch technical support and analysis to swine customers and industry influencers. This position provides the technical execution of new product ideas, in line with the strategy of the company and in co-operation with teams, in order to achieve feasible and profitable product...


  • Guelph, Ontario, Canada Kenvue Full time

    Quality Systems Specialist (Coop Student W Description Kenvue is currently recruiting for: Quality Systems Specialist (Coop Student) for either an 8- or 12-Month Co-op starting in September 2024. This position reports into the Quality Systems Manager and is based in Guelph, Canada. Who We Are At Kenvue, we realize the extraordinary power of...


  • Guelph, Ontario, Canada Upcom Full time

    We are seeking a talented IT Support for one of our major clients in the Banking sector. Offer remote support to users, installing and upgrading applications. Provide technical support for hardware, software, and network-related issues. Diagnose and troubleshoot technical problems, guiding users through corrective steps. Ensure the smooth performance of...


  • Guelph, Ontario, Canada Camis Full time

    Join an industry leader in the reservation and park resource management sector. Camis connects people to memorable recreational experiences through intuitive reservation solutions. Our software and service teams serve over 700 government-operated parks, campgrounds, harbors, and marinas across North America.We are growing our team with a new and exciting...

  • Quality Specialist I

    2 weeks ago


    Guelph, Ontario, Canada Kenvue Full time

    Quality Specialist I (14-Months Contract) WDescriptionKenvue, part of the Johnson & Johnson Family of Companies (Kenvue), is currently recruiting for a Quality Specialist I for a 14-Months Contract from May 2023-July 2024. This position reports into the Quality Systems Manager and is based in Guelph, Canada.Who We AreAt Kenvue, part of the Johnson & Johnson...


  • Guelph, Ontario, Canada McConville-Omni Insurance Brokers Ltd. Full time

    _Our growing team at Colley Insurance, is looking for a Technical Service Representative (TSR) to join their team. Colley Insurance is now part of the McDougall Insurance Brokers network and newly managed by McFarlan Rowlands Insurance Brokers._ Colley Insurance offers a broad product portfolio and insist upon complete independence from the insurance...


  • Guelph, Ontario, Canada Kenvue Inc Full time

    Go to the main content section. Healthcare Professionals Media Come work at the forefront of science - and help the brands you grew up with grow and evolve into the next generation. Explore Students & Recent Graduates Opportunities Welcome. My Account Options Sign In Beginning of the main content section.Return to the home page Job Description - Quality...


  • Guelph, Ontario, Canada Ontario One Call Full time

    Customer Support SpecialistBuild your future at Ontario One CallCompany Overview:Ontario One Call operates an inbound contact centre, which collects information from people planning to dig, to assist in identifying underground infrastructure. You would be truly amazed at what is buried beneath your feet In addition to our contact centre, we are also...


  • Guelph, Ontario, Canada Ontario One Call Full time

    Customer Support SpecialistBuild your future at Ontario One CallCompany Overview:Ontario One Call operates an inbound contact centre, which collects information from people planning to dig, to assist in identifying underground infrastructure. You would be truly amazed at what is buried beneath your feet In addition to our contact centre, we are also...


  • Guelph, Ontario, Canada CSL Silicones Inc. Full time

    What will you be doing?This position commits to improving CSL's quality and environmental management systems, following its compliance obligations; and working to achieve goals in a profitable, ethical, sustainable, and professional manner wherever you are representing CSL Silicones Inc.Responsibilities include: Resolving Customer Issues Application Testing...


  • Guelph, Ontario, Canada Kenvue Full time

    Come work at the forefront of science - and help the brands you grew up with grow and evolve into the next generation. Job Description - Quality Systems Specialist (Coop Student W) Quality Systems Specialist (Coop Student W Description Kenvue is currently recruiting for: Quality Systems Specialist (Coop Student) for either an 8- or 12-Month Co-op...


  • Guelph, Ontario, Canada Wurth Canada Limited Full time

    Würth Canada is on an exciting journey of transformation and growth. We are building a high performance organization which is vision and purpose driven built on humanistic values- achievement, trust, respect, integrity, accountability and affiliation. If you are looking for the opportunity to make a real impact, be part of a bold transformation and grow...