New Home Start Specialist

1 week ago

Toronto, Ontario, Canada Shoppers Drug Mart Pharmaprix Full time

All referred applicants must first be submitted through Workday by a current Loblaw Colleague
:

Location:

Unit Lesmill Road, Toronto, Ontario, M3B 2T8


At MediSystem Pharmacy, you can use your skills to do meaningful work that has a real impact, in an environment that promotes learning, growth and opportunity.

Whether it's your first job or you're ready for a new challenge, MediSystem Pharmacy can turn your potential into performance that is recognized and rewarded.

We offer competitive pay, full benefits, and a work-life balance.

Why this role is important?

Lead all implementation, onboarding activities for new homes starts and offboarding activities of existing homes to MediSystem Pharmacy on a national level, while continuously improving, maintaining and executing standard operating procedures for new home starts and offboarding through partnering with other internal cross-functional teams.

  • Lead and participate in meetings with clients and visit Long Term Care and Retirement homes to conduct initial meetings and site visit for the purpose of implementation.
  • Manage endtoend implementation pharmacy services ontime and within the scope
  • Manage all teams daytoday project initiatives
  • Operationalize all aspects of partner programs, acting as the link between all internal crossfunctional teams
  • Lead all implementation activities by maintaining and executing standard operating procedures through partnering with other internal crossfunctional teams
  • Provide Subject Matter Expertise on all onboarding and offboarding services, collaborate with internal teams to ensure programs are delivered with operational excellence and program value is optimized
  • Work closely with Sales & Marketing Team, Medi Operations sites, SDM Senior Retail Housing team, IT, eHealth, Asset Management, Vendor Partnerships to ensure the smooth onboarding of new clients.
  • Be the key point of contact for onboarding/offboarding issue resolution with internal teams across the organization
  • Focus on continuous improvements and best practices to drive operational excellence, and deliver related recommendations
  • Ensure the pharmacy equipment (medication carts, digital appliance, digital pens, fax machines, etc.) is ordered as per the contract for a new Home start
  • Ensure all the pharmacy equipment (medication carts, digital appliance, digital pens, fax machines, etc.) is retrieved from a Home during the end of the contract when required
  • Ownership and maintenance of New Home Start documents, artifacts and templates.
  • Promote utilization of SharePoint as a single source of access point for organizational teams to extract information, tools and templates required for onboarding and offboarding activities
  • Contributing to continuous service improvement practices, creating and maintaining value for internal and external clients through better design, introduction and operation of services, linking improvement efforts and outcomes with strategy, design, transition and operation of services.

Remotely Manage deliverables, installations, trainings and resources required for new home starts with local MediSystem OPS sites and Shoppers Drug Mart stores servicing Long Term Care and Retirement homes

  • Ensure initial meeting are scheduled with all stakeholders (Ops Managers/SDM Associates/clients/Director Customer Technology/Project Lead)
  • Prepare initial meeting documents and site assessment information forms for Ops. Manager, SDM Associates and FST
  • Schedule FST's to conduct site assessment.
  • Confirm training schedule with clients
  • Schedule status calls, Pre Go, Go Live and Post Go Live conference calls between clients, and Ops Managers/Ops Leads
  • Provide and share new home start documents from initial meeting to appropriate personnel.
  • Initiate, coordinate and follow up on equipment order with asset management team.
  • Schedule FST and BFG techs for site visit for the purpose of installation and configuration of digital system and fax machine.
Ensure Assets are tagged

  • Maintain supplies and inventory levels required for new home startups advise OPS sites.
  • Facilitate calls with internal and external stakeholders.
  • Coordinate with Operations to ensure that the following items are completed:
> Provide information to Operations on provisions contractually promised to new homes.
> Ensure the initial run cycle of medications for new home start-ups are delivered.
> Ensure Stericycle account has been created for the client and initial inventory delivered
>Ensure reports are delivered for Pharmacists involved in Consultant work for new home start-ups.

  • Facilitate weekly touchpoint calls with local MediSystem and SDM Ops sites to discuss new home starts transition status and offboarding schedules
  • Setting up new homes in Kroll pharmacy software and Medisystem specific platforms
  • Conduct pharmacy training sessions for new homes as required

Key Competencies

  • Able to work well in a group setting
-

  • New Home Listing Specialist

    7 days ago

    Old Toronto, Ontario, Canada Livabl Full time

    Salary Range: CA$40,000.00 To 45,000.00 Annually New Home Listing Specialist - RemoteLivabl (Toronto)Zonda Home Canada is redefining the future of housing. We are the parent company of Livabl and perfectly placed in the heart of the fast-growing real estate industry. We are making big bets on the future of real-estate, trailblazing a 2030 vision for the...

  • Home Insurance Specialist

    1 week ago

    Toronto, Ontario, Canada Home Trust Company Full time

    Company ProfileHome Trust is Canada's leading alternative mortgage lender, employing nearly 1,000 people in our Toronto headquarters and branches across the country. Our vision is to be Canada's market leader in alternative-based financial services solutions. Building on the strength of our core residential mortgage lending business, the Company and its...

  • Talent Acquisition Specialist

    1 week ago

    Toronto, Ontario, Canada VHA Home HealthCare Full time

    Empowered Every Day.At VHA, we care about each other as much as we care about our clients. We offer coaching, training, and support for learning. We value autonomy, flexibility, and working as a team. And we're as diverse as the clients we support. Our people are the backbone of our business, driven by a shared purpose.We are currently seeking a:Talent...

  • Bilingual New Accounts Specialist

    1 week ago

    Toronto, Ontario, Canada Questrade Financial Group Full time

    Questrade Financial Group (QFG) of Companies is committed to helping our customers become much more financially successful and secure.We are everything a traditional financial institution is not. At QFG, you will be constantly moving forward, bringing the future of fintech into existence. You will be a part of a collaborative team that cares deeply about our...

  • Bilingual New Accounts Specialist

    1 week ago

    Toronto, Ontario, Canada Questrade Financial Group Full time

    Questrade Financial Group (QFG) of Companies is committed to helping our customers become much more financially successful and secure.We are everything a traditional financial institution is not. At QFG, you will be constantly moving forward, bringing the future of fintech into existence. You will be a part of a collaborative team that cares deeply about our...

  • Bilingual New Accounts Specialist

    1 week ago

    Toronto, Ontario, Canada Questrade Full time

    Questrade Financial Group (QFG) of Companies is committed to helping our customers become much more financially successful and secure. We are everything a traditional financial institution is not. At QFG, you will be constantly moving forward, bringing the future of fintech into existence. You will be a part of a collaborative team that cares deeply about...

  • Asset Protection Specialist

    1 week ago

    Toronto, Ontario, Canada Home Depot Full time

    Home Depot Asset Protection Specialist Madison , Wisconsin Apply Now The Asset Protection Specialist is primarily responsible for preventing financial loss caused by theft and fraud and supporting safety and environmental program compliance in their assigned store/multiple stores. They utilize tools to minimize loss to the Company, including but not limited...

  • Payroll Specialist

    7 days ago

    Toronto, Ontario, Canada Reliance Home Comfort Full time

    LEARN, DEVELOP AND GROW - WITH RELIANCEBy joining Reliance as a Payroll and Benefits Specialist you become part of an organization that is committed to delivering exceptional experiences for our customers and will support you to be your best.What will you do? Responsible for the timely and accurate payroll for multiple pay groups with multiple pay cycles...

  • Professional Home Cleaner

    1 week ago

    Toronto, Ontario, Canada New Century Maids Full time

    About the Housecleaner position We're a successful maid service company looking for people who enjoy cleaning, like working in a fun team-based environment, who take pride in a job well done and love receiving lots of positive inspiring feedback from management and clients We offer: · Pay up to $22/hr + TIPS · Paid training · Performance bonuses ·...

  • Bilingual New Accounts Specialist

    1 week ago

    Toronto, Ontario, Canada Questrade Financial Group Full time

    Bilingual New Accounts Specialist (English/Mandarin) (Hybrid) Questrade Financial Group (QFG) of Companies is committed to helping our customers become much more financially successful and secure. We are everything a traditional financial institution is not. At QFG, you will be constantly moving forward, bringing the future of fintech into existence. You...

  • Marketing Specialist

    1 week ago

    Toronto, Ontario, Canada Reliance Home Comfort Full time

    Marketing Specialist 2 Lansing Square, North York, ON M2J 4P8, Canada Req #4623 May 27, 2024 Marketing Specialist, Lifecycle Marketing Find Your Limitless with Reliance By joining Reliance as a Marketing Specialist, you'll become an important team member and will be provided with the tools you need to succeed. The Customer Lifecycle Marketing...

  • Bilingual New Accounts Specialist

    1 week ago

    Toronto, Ontario, Canada Questrade Financial Group Full time

    Bilingual New Accounts Specialist (English/French) Questrade Financial Group (QFG) of Companies is committed to helping our customers become much more financially successful and secure. We are everything a traditional financial institution is not. At QFG, you will be constantly moving forward, bringing the future of fintech into existence. You will be a...

  • Corporate Events Specialist

    1 week ago

    Toronto, Ontario, Canada Reliance Home Comfort Full time

    Find Your Limitless with RelianceBy joining Reliance as a Corporate Events Specialist, you'll become an important team member and will be provided with the tools you need to succeed. We have ambitious growth plans and are looking for Team Members who want to grow with us. At Reliance, we pride ourselves on the fact that we provide limitless opportunities for...

  • Labour Relations Specialist

    7 days ago

    Toronto, Ontario, Canada VHA Home HealthCare Full time

    VHA Home HealthCare (VHA) is one of the largest not-for-profit home care providers in Ontario. Our team is made up of close to 3,000 caring and committed professionals who love what they do.Our providers tell us:_"Home care is where I can truly make a difference. There is such a sense of accomplishment from helping people live independently at home."_ Our...

  • Home Support Worker

    1 week ago

    Toronto, Ontario, Canada VHA Home HealthCare Full time

    VHA Home HealthCare (VHA) is one of the largest not-for-profit home care providers in Ontario. Our team is made up of close to 3,000 caring and committed professionals who love what they do.Our providers tell us:_"Home care is where I can truly make a difference. There is such a sense of accomplishment from helping people live independently at home."_ Our...

  • Home Support Worker

    1 week ago

    Toronto, Ontario, Canada VHA Home HealthCare Full time

    VHA Home HealthCare (VHA) is one of the largest not-for-profit home care providers in Ontario. Our team is made up of close to 3,000 caring and committed professionals who love what they do.Our providers tell us:_"Home care is where I can truly make a difference. There is such a sense of accomplishment from helping people live independently at home."_ Our...

  • Vendor Performance Specialist

    1 week ago

    Toronto, Ontario, Canada Reliance Home Comfort Full time

    Find Your Limitless with RelianceBy joining Reliance as a Vendor Performance Specialist, you'll become an important team member and will be provided with the tools you need to succeed. We have ambitious growth plans and are looking for Team Members who want to grow with us. At Reliance, we pride ourselves on the fact that we provide limitless opportunities...

  • Contracts Specialist

    1 month ago

    Toronto, Ontario, Canada Home and Community Care Support Services Full time

    CARE AND BE CARED FOR – THIS IS YOUR HOME Are you an experienced Contracts Specialist seeking a rewarding career that cares for others, in an organization that cares for you? You're looking in the right place. Reporting to the Senior Manager, Contract Modernization and Implementation the Temporary Contracts Specialist – Medical Equipment & Supplies (MES)...

  • Contracts Specialist

    1 week ago

    Toronto, Ontario, Canada Home and Community Care Support Services Full time

    CARE AND BE CARED FOR – THIS IS YOUR HOME Are you an experienced Contracts Specialist seeking a rewarding career that cares for others, in an organization that cares for you? You're looking in the right place. Reporting to the Senior Manager, Contract Modernization and Implementation the Temporary Contracts Specialist – Medical Equipment & Supplies (MES)...

  • Contracts Specialist

    3 weeks ago

    Toronto, Ontario, Canada Home and Community Care Support Services Full time

    CARE AND BE CARED FOR – THIS IS YOUR HOME Are you an experienced Contracts Specialist seeking a rewarding career that cares for others, in an organization that cares for you? You're looking in the right place. Reporting to the Senior Manager, Contract Modernization and Implementation the Temporary Contracts Specialist – Medical Equipment & Supplies (MES)...