Dispatch Supervisor

7 days ago


Mississauga, Ontario, Canada TST-CF Express Full time

Responsibilities:

About Us:

TST-CF express is a division of TFI International Inc., located in Mississauga, is currently looking for a Dispatch Supervisor.

_ Shift Hours: 1:30 PM to 10 PM_

Responsibilities:

  • Manage the daytoday operations in the P&D Dispatch Department.
  • Planning and forecasting of daily pick and delivery volumes.
  • Dispatching functions related to booking pickups and deliveries for clients
  • Ensure that service levels meet and or exceed the needs of our customers
  • Review operational efficiencies and effect change as necessary in order to maintain a high level of customer satisfaction and cost efficiencies.
  • Recommend, implement and maintain performance and productivity measurements
  • Communicate professionally with internal and external customers in order to resolve service issues in a timely manner and providing customers with status updates
  • Schedule repairs and maintenance for equipment.
  • Ensure Drivers and Carriers follow Company Safety Policies and Procedures for example: HOS, Transportation of Dangerous Goods, etc
  • Completion of daily reports
  • Other duties as assigned

Qualifications:

Qualifications:

  • Minimum 3 years supervisory experience in a transportation dispatch environment
  • Strong leadership and management skills
  • Strong analytical, organizational and problemsolving skills
  • Customer service oriented
  • Proven ability to multitask and prioritize tasks
  • Professional verbal and written communication skills in English (bilingual in French is an asset)
  • Computer literate with sound knowledge of Gmail and Excel
  • Ability to work flexible hours (afternoons, evenings and weekends) as necessary
  • High School or equivalent
  • Ministry of Transportation regulations
  • Knowledge of Transportation Operating Systems


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