Treatment Program Support Worker

7 days ago

Victoria, British Columbia, Canada The Salvation Army Full time

The Treatment Support Worker at the ARC plays a vital role in assisting clients on their recovery journey in the ARC Treatment Program.

This part-time position entails providing essential support, supervision, and documentation while actively participating in team collaboration, professional development, and administrative tasks as directed.


HOURS:

  • 15 hours per week: Friday 2 pm 4pm; Saturday and Sunday 1 pm pm

KEY RESPONSIBILITIES:

Client Support and Engagement:

  • Assist clients connect with recovery meetings such as AA (Alcoholics Anonymous), NA (Narcotics Anonymous), LifeRing, and SMART Recovery, ensuring they are prepared and transported safely.
  • Facilitate therapeutic group activities on weekends to engage clients and provide support for their recovery journey.
  • Promote positive interactions between clients and the community.
  • Assist clients strengthen and develop their support network by facilitating visits with family members and friends.

Documentation and Record-Keeping:

  • Document client behavior, progress, and interactions accurately, maintaining detailed records as per program protocols.
  • Ensure timely and thorough completion of required documentation related to client care and program activities.
  • Safety and Facility Oversight
  • Conduct regular rounds of the facility to ensure safety and security, addressing any concerns promptly and appropriately.
  • Monitor and maintain a safe environment for clients and staff, following program guidelines and protocols.

Case Management and Team Collaboration:

  • Participate actively in the case management team, providing updates and insights on client progress, needs, and challenges.
  • Collaborate with team members to develop and implement individualized treatment plans for clients.
  • Administrative Support
  • Assist with administrative tasks as directed, such as organizing client files, preparing reports, or assisting with program scheduling.
  • Maintain confidentiality and adhere to organizational policies and procedures in all administrative tasks.

Professional Development:

  • Engage in core addictions training and professional development opportunities, including programs such as Nonviolent Crisis Intervention (CPI) and other relevant training initiatives.
  • Stay updated on best practices in addiction treatment and recovery to enhance skills and knowledge in the field.

Teamwork and Liaison Services:

  • Collaborate with the treatment program team to ensure accurate and timely reporting of client information.
  • Coordinate and plan group outings and activities for clients.
  • Participate in client interventions with a multidisciplinary case management team.
  • Attend clinical supervision, team meetings, and training as directed.
  • Participate in ongoing program assessment, review, and evaluation.
  • Support treatment staff with itemizing and storing clients' belongings.
  • Facilitate communication and coordination with community partners, government agencies, and various program staff within the ARC (e.g., CRF, Housing and Support Services, Facilities, Spiritual Care Coordinator, Finance and Administration).
  • Participate in team meetings, case conferences, and community outreach efforts to promote program services and resources.
  • Build and maintain positive relationships with external stakeholders to enhance client support and access to community resources.

Other:

  • Must attend all staff meetings and training seminars related to agency services if requested.
  • May be assigned other related duties according to agency needs at the discretion of the ARC Treatment Program Manager.

QUALIFICATIONS AND EDUCATION REQUIREMENTS:

Education/Certifications:

  • 2year diploma or equivalent coursework in substance abuse and mental health is required.
  • Must complete a reliability security clearance including a criminal record check.

Experience:

  • Experience working with individuals experiencing mental health and/or substance abuse disorder is required for this position.

Required Skills/Knowledge:

  • Previous experience in intake coordination, admissions, or case management in a behavioral health or substance abuse treatment setting is an asset.
  • Strong interpersonal skills with the ability to establish rapport and build relationships with participants, referring agencies, and community partners.
  • Excellent verbal communication skills to effectively convey information and provide support to participants.
  • Strong written communication skills with attention to detail and organizational abilities.
  • Knowledge of substance abuse disorders, treatment modalities, and recovery principles.
  • Ability to work effectively in a fastpaced environment and collaborate with a multidisciplinary team.
  • Compassionate and nonjudgmental approach to working with individuals struggling with substance use disorders.
- _

NOTE:
A Federal Government "Enhanced Reliability" Security Clearance and Criminal Record Check

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