Data Analyst

2 weeks ago

Toronto, Ontario, Canada Heart & Stroke Full time
At Heart & Stroke our mission is to promote health, save lives and enhance recovery.

We are committed to a culture that exemplifies our core values:

champion health, practice humility, embrace change, drive impact, learn and grow and be heartfelt as we work together to beat heart disease and stroke.

To learn more about our mission, values, commitment to EDI, and the difference Heart & Stroke makes in the lives of people in Canada at every age, please visit our website

The opportunity

(Please note this is a 1-year contract and remote working role within Canada)


Reporting to the Senior Manager, Software Development, the Data Analyst is responsible for data analysis and reporting from Heart and Stroke Constituent Relationship Management System (CRM).

The position will work closely with internal business partners to gather criteria to build data extractions and data lists.

In addition, the Data Analyst will work on data processes such as data integration, data clean up, data analysis, segmentation and other project activities.

The position will focus on building a range of data outputs from ad-hoc queries, data exports using Microsoft SQL server business intelligence tools and data warehouse solutions.


The role will collaborate within a multi-site team setting with a variety of stakeholders, including internal business partners and external vendors and suppliers.


How you will make an impact every day
Data Analysis and Reporting

  • Design, develop and deploy data outputs and reports using SQL Server Reporting Services and BI tools
  • Ability to take raw data and provide summary analysis
  • Develop automated and reusable routines for extracting requested information in suitable formats such as extractions, reports, graphical, and pivots
  • Perform data testing to ensure data accuracy and completeness
  • Provide accurate estimate delivery time for solution to business partner
Data Validation

  • Compiling, sorting and verifying data before it is imported into CRM database
  • Troubleshoot and correct data upload and exceptions due to inaccuracies
  • Provide end user support and work with external vendors to troubleshoot and resolve issues
CRM Administration

  • Coordinate with external vendors to develop, setup, execute data transfer processes and improve the efficiency
  • Assist in CRM configuration, set up, and development of standards as necessary
  • Monitor scheduled jobs status, investigate, troubleshoot and resolve issues to completion
Other

  • Contribute to system process improvement effort
  • Document and maintain data requests, processing and data validation procedures
  • Prepare and maintain appropriate documentation related to technical versioning and best practices knowledge
  • Deliver solutions according to Systems Development Life Cycle (SDLC)
  • As necessary, conduct specific training as needed.
  • Keep wellinformed of trends and best practices in the BI industry to strengthen organizational and technical knowledge as it relates to enterprise information

Who we need

Experience

  • 3+ years working experience in a data analyst role
  • 3 + years of MS SQL Server Reporting Services (SSRS), MS SQL Server Integration Services (SSIS), MS SQL Server Analysis Services (SSAS)
  • Experience in notforprofit and fundraising organizations preferred

Education

  • Bachelor degree or college diploma in computer science, information systems, business administration or related field

Skills

  • Strong knowledge and experience of MS SQL Server Reporting Services (SSRS), MS SQL Server Integration Services (SSIS) and MS SQL Server Analysis Services (SSAS)
  • Knowledge and experience with SQL Server, query development and stored procedures
  • Knowledge and experience with MS Power Platform, Power BI, Power Apps
  • Knowledge of Azure Data Factory is an asset
  • Proven ability to identify and document business requirements and translate into useful reports and processes
  • Experience importing and exporting data files in a variety of formats
  • Expert level of working experience in XML and HTML code
  • Strong analytical skills and ability to collect, organize, analyze and disseminate significant amounts of information with attention to detail and accuracy
  • Demonstrated proficiency in understanding and implementing business workflows and processes
  • Ability to work independently and in a team environment
  • Demonstrated analytical skills to review, synthesize information and produce analytical reports
  • Ability to work on multiple assignments and achieve objectives and deadlines
  • Knowledge of and experience with Software Development Life Cycle
  • Excellent troubleshooting and problem solving skills
  • Excellent oral and written communications skills in English
  • An exceptional customer service attitude
  • Resultsdriven and metrics focused with a passion for continuous improvement
  • Ability to partner with multidisciplinary teams and vendors

What we offer
In addition to a competitive salary, Heart & Stroke b

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