Salesforce Product Analyst

3 weeks ago

Toronto, Ontario, Canada NTT Data Full time

Req ID:

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Salesforce Product Analyst - Remote Canada Position

We are seeking a skilled Salesforce Product Analyst to join our team. The ideal candidate will have a strong background in gathering, refining, and documenting both business and technical requirements. Additionally, the candidate should be capable of assisting the team in prioritizing tasks from both business and technical perspectives, understanding dependencies, and assessing value. Responsibilities

Once You Are Here, You Will:

Engage with business and IT stakeholders to extract, refine, and document requirements.

Understand and articulate both business and technical requirements effectively.

Assist the team in prioritizing tasks, considering dependencies, value, and other relevant factors.

Ideally, the candidate would contribute to the team, organizing and ensuring adherence to agile processes and ceremonies.

Utilize tools such as JIRA and Confluence to organize and track work.

Set up and execute projects using agile methodologies.

Identify and mitigate risks, seeking guidance from client leadership when necessary.

Identify and resolve issues, collaborating with client leadership as needed.

Required Qualifications

5+ years experience as a Product Analyst

5+ years of experience in a Technical Product Analyst role.

3+ years working in a Salesforce Environment - Sales and Marketing

Strong understanding of both business and technical requirements.

Experience with agile methodologies and tools.

Proven ability to prioritize tasks and manage dependencies effectively.

Requirements gathering & use case documentation Epics, User Stories, & Acceptance Criteria

Product Roadmap Backlog & Work Item Prioritization, Release planning, Product Demos

Fundamental concepts of Data Warehousing
Lead UAT Testing in supporting UAT testers
Good understanding of ETL concepts
Knowledge on how API works
Research, analysis, and problem-solving
Understanding of relational database theories or database systems (OLTP)
Data Flow, Data Modelling, diagrams
Understanding of reporting concepts / tools
Reporting & Visualisation tools

Excellent communication and collaboration skills.

Ideal Mindset:

Encouragement. You will provide motivation, direction, and support to other members of the team.

Problem Solver. You are creative but also practical in finding solutions to problems that may arise in the project to avoid potential escalations.

Strong work ethic. You are a team player and lead by example.

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