Laundry Supervisor

2 weeks ago


Greater Toronto Area, Canada DelSuites Full time

DELSUITES, a division of TRIDEL, is a dynamic company rapidly growing to become the largest and most highly recognized corporate housing provider in the Greater Toronto Area.


Reporting to the Guest Services Manager, the Laundry Supervisor provides the highest level of service to our guests consistent with DelSuites Inc.

standards.

General duties include, but are not limited to:

  • Managing the quality and upkeep of DelSuites linens including draperies and upholstery materials. Ensures cleanliness before issuing and manages any soiled, stained or damaged linen.
  • Implement and ensures the maintenance of the laundry, its policies and procedures. Ensures safe work practices at all times.
  • Manages stock and storerooms and plans for regular inventory control and implements appropriate controls for ordering new linen
  • Consistent inspections and supervision for quality control checking whiteness of linen, hardness of water and various other environmental checks.
  • Manages the relationship with Housekeeping Manager, participating in regular meetings and conducting briefing with laundry staff and driver to ensure quality and minimize discrepancies.
  • In charge of training and coaching laundry staffs.
  • Ensuring productivity levels are met and understands the need to prudently manage utility expenses.
  • Supervises and manage the discard of linen and track discrepancies and linen circulations.
  • Ensures chemical stock and regular orders coordinate with chemical company for effective operations chemical dispensing units.
  • Ensure all machines are clean and in good working order at all times
  • Follow Policy and procedures of receiving, sorting, washing & drying of linens.
  • Ensuring seamless coordination with driver and housekeeping team for effective distribution of linen within all DelSuites locations.
  • Strong technical knowledge of understanding chemicals and treating stains in linens.
  • Should maintain personal hygiene, grooming, dress code and checking all laundry staffs follows the same.
  • Communicate effectively to Housekeeping and Guest Services Manager and coordinate with concerned relating mechanical problems.

Occupational Health and Safety Responsibilities

  • Demonstrate Awareness of occupational health & safety policies and procedures and ensure all procedures are conducted safely.
  • Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures.
  • Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly.
  • Initiate action to correct a hazardous situation and notify supervisors of potential dangers.
  • Log security incidents and accidents in accordance with DelSuites requirements
  • A minimum of 4 years of experience working in Luxury/Premium Brand hotels
  • Laundry/Housekeeping
  • Good written and verbal communication skills in English
  • Ability to compute basic mathematical calculations
  • Knowledge of effective office organizational practices
  • A good record of People Management / Coaching / Development / Resourcing
  • Ability to handle Budget Management / Financial Responsibilities / Cost control and Management
  • Good Interpersonal skills and problem solver
  • Ability to work well in a fastpaced environment with mínimal supervision
  • Ability to work varied hours/days to oversee complete laundry operations
  • Proven track record of delivering excellent customer service
  • Detailoriented and professional attitude
  • Resourceful, motivated and shows initiative

What DelSuites offers:

  • Salary of $50,000 annually
  • Company performance bonus plan
  • Dental care
  • Vision care
  • Extended Health Care
  • Onsite parking

Salary:
$50,000.00 per year

Benefits:

  • Dental care
  • Extended health care
  • Onsite parking
  • Paid time off
  • Vision care

Flexible Language Requirement:

  • French not required

Schedule:

  • 8 hour shift
  • Day shift

Supplemental pay types:

  • Bonus pay

Experience:

- working in Luxury/Premium Brand hotels: 4 years (required)

  • Laundry/Housekeeping
: 4 years (required)

Language:

  • English Fluently (required)

Work Location:
One location
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