Front Desk Hotel Clerk

1 week ago

Beausejour, Manitoba, Canada Howland Hotel Full time

Education:

  • Expérience:

Education:

  • Secondary (high) school graduation certificate

Work setting:

  • Hotel, motel, resort

Tasks:

  • Register arriving guests and assign rooms
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Investigate and resolve complaints and claims
  • Process guests' departures, calculate charges and receive payments
  • Maintain an inventory of vacancies, reservations and room assignments
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Contact customers to deliver requested wakeup calls
  • Perform light housekeeping and cleaning duties
  • Provide customer service

Work conditions and physical capabilities:

  • Attention to detail
  • Fastpaced environment
  • Overtime required
  • Standing for extended periods

Experience:

  • 1 year to less than 2 years
  • Durée de l'emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 35 to 40 hours per week

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