Leasing & Marketing Manager

2 weeks ago

Toronto, Ontario, Canada Campus Living Centres Full time

Position Summary and Job MagnitudeThe Regional Leasing and Marketing Manager is responsible for assisting in developing, coordinating, communicating, and staging the organizations programs in leasing, sales and marketing, and customer service for an assigned region.

The Regional Leasing and Marketing Manager collaborates with the executive leadership team to assist in the implementation of strategic and tactical marketing plans for the portfolio, and for focus communities as assigned.

Additionally, this role assists in the implementation of advertising, marketing, and pricing campaigns designed to ensure assigned properties are meeting the financial and operational expectations according to each property s annual budget.

Essential Functions and Basic Duties- Plan, organize, and conduct personnel training at the site level for Student Housing communities.

  • Train property personnel in the organization on all Leasing and Marketing standard operating procedures as well as customer service methods.
  • Develop and administer new training programs that support increased occupancy, rent growth and the development and implementation of the Leasing and Marketing standard operating procedures and annual marketing plans.
  • Provides support to the Onsite teams for the assigned portfolio.
  • Prepares and distributes training aids such as instructional materials, handouts, evaluation forms, and visual aids.
  • Provides additional and indepth marketing support to underperforming communities. Closely monitors progress of these projects and adjusts marketing strategies and plans as necessary.
  • Conducts annual and quarterly marketing and leasing training for onsite team members via inperson, and webinars.
  • Collaborates with the Marketing Department on the development of creative communication pieces, promotional materials, presentations, campaigns, and websites.
Health & Safety

  • Works in compliance with the provisions of the OHSA, regulations and internal policies and procedures and reports any contraventions to their supervisor.
  • Uses or wears the equipment, protective devices or clothing that Integris Student Living requires.
  • Reports to the appropriate supervisor(s) any hazards, missing or defective equipment or protective device which could endanger any person.
  • Does not engaging in any prank, contest, feat of strength, unnecessary running or rough and boisterous conduct.
  • Reports any risks or potential risks of violence or harassment encountered in the workplace immediately to supervisor.
  • Knows, understands and implements safe work practices and procedures and employs established rules and procedures for handling materials, equipment and processes (e.g. Reporting unlabeled containers, using proper lifting techniques, etc.)
  • Requests that worn out or defective equipment be replaced, when appropriate.
  • Uses equipment and materials only in the manner intended.
  • Reports any injuries, incidents and unusual conditions immediately to supervisor.
  • Inspects the work area and equipment daily and reports any hazards immediately to supervisor.
  • Attends all required health and safety training programs (e.g. WHMIS, orientation), and applies knowledge to daily operating procedures at Integris Student Living.
Performance MeasurementsPerformance will be primarily measured on the following factors:

Leadership

  • Inter-Personal Skills
  • Customer Service
  • Reliability
  • Communication
  • Skill & Knowledge
  • Adaptability & Flexibility
  • Organizing & Planning
  • Overall Performance
  • Health & Safety Responsibilities
-
Qualifications:

  • Education/Experience:
  • 3-5 year's experience in Property Management Leasing /Marketing/Training for a student or multi-family housing organization;-
  • Bachelor s degree in Marketing, Real Estate, Business, or related field;-
  • or an equivalent combination of education and related experience.-Skills/Abilities
  • Proficient in Microsoft Office to include Word, Excel, Power Point and Outlook.
  • Ability to travel up to 6075% throughout company footprint.
  • Possession of a valid G Driver s License.
  • Broad knowledge of Student housing/ Residential operations and industryrelated marketing concepts.
  • High energy and desire to make a difference in the employee / resident experience.
  • Team player with confidence and integrity to earn employees' confidence quickly.
  • Enjoys working in a fastpaced environment.
  • Critical thinker proficient in identifying potential issues.
Working Conditions

  • The below characteristics are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Hours per Week:
Varies

  • Indoor/Outdoor:
Temperature controlled indoor environment with natural and artificiallight.

  • Level of Interruption:
Moderate level of interruption

  • Stress Level:
Moderate overall stress level (May fluctuate with volume of busin

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