Director of Business Development and Partnerships

SPC is currently in a dynamic phase of growth and transformation, propelling us forward on our journey. We're on the lookout for a driven and strategic individual to join us as Director of Business Development & Partnerships. In this pivotal role, you'll helm our Business Development and Partnerships team, with a primary focus on fostering revenue growth through strategic partnerships.

As the Director, Business Development & Partnerships, your primary responsibility will be identifying new strategic opportunities to enhance our partner network and elevate company revenues. Working closely with our sales, marketing, and key stakeholders, you'll analyze opportunities and craft compelling proposals for RFPs, client engagements, and partnerships. Beyond proposal creation, you'll also guide these relationships from inception to long-term success, ensuring our partners and members remain central to our endeavors.

In addition to strategic partnership development, you'll also be responsible for people management within the Business Development and Partnerships team. This includes mentoring and guiding team members to achieve their professional goals, fostering a culture of growth and development within the team. Furthermore, you'll play a crucial role in managing our CRM system, ensuring its effectiveness across the team. You'll oversee the utilization of these tools, providing guidance on best practices and strategies to maximize efficiency and productivity.

If you're a strategic thinker with a passion for building meaningful connections, driving results, and leading teams to success, this role is for you. Bring your strong sales background, leadership skills, and CRM management experience to SPC, where you'll play a crucial role in shaping our future through impactful partnerships and strategic growth initiatives.

HERE'S HOW YOU WILL IMPACT SPC:

Strategic Planning and Execution:

• Demonstrate strong business acumen to translate analytical insights into actionable recommendations aligning with business objectives
• Plan, execute, and review tactics to improve the lead-to-sale conversion funnel
• Create and execute strategy for lead generation while scaling sales targets
• Identify new partners or partner groups who would benefit from available solutions
• Build and nurture business relationships with partners to positively impact growth

Team Leadership and Development:

• Mentor and guide team members in cultivating and capturing opportunities, including RFPs, prospecting, pitching, and client relationship management
• Proactively participate in brainstorms to generate original, inspiring ideas meeting company objectives
• Scale, nurture, and optimize partnerships beyond launch, identifying opportunities to grow partnership value
• Provide market value pricing to ensure profitability and success

Communication and Collaboration:

• Create messaging and positioning from a partner point of view to position the company as the best solution
• Develop prospect and customer-facing materials, assets, and communications
• Keep up to date with industry trends and provide well-researched information to the sales team
• Collaborate with sales, marketing, product, and operations teams to identify opportunities and address gaps in the company offering
• Conduct competitor analysis to mitigate risks and ensure competitiveness in the market

Performance Management:

• Manage KPIs on all aspects of Business Development & Partnerships and take appropriate measures to achieve expected outcomes
• Recommend new solutions to address any gaps in the company offering
• Ensure value-added solutions are profitable to the business and contribute to overall success
• Manage our CRM system, including platforms like HubSpot, to ensure effectiveness across the team
• Oversee the utilization of these tools and provide guidance on best practices and strategies
• Maximize efficiency and productivity through effective CRM management
• Tracking of financial targets as well as monitoring invoices and contracts.

THE SOFT SKILLS YOU BRING TO THE TEAM:

• Coaching: Encouraging and guiding employees in order to make their performance more effective and to enhance their self-perception and problem-solving skills.
• Customer Focus: Professional experience building successful new business and partnerships strategies with a strong focus on clear tangible results and funnel growth
• Creativity and Innovation: Seek new and better ways of doing things, think strategically about the business and uncover new revenue sources
• Business Orientation: Identify new market opportunities for SPC as well as high-potential, and developing partners
• Negotiating: Obtain maximum results from meetings in which interests' conflict both in terms of content and maintaining good relations. Adapt to ever-changing client needs and expectations.

WHAT YOU CONTRIBUTE TO THE TEAM:

• Bachelor's or Master's degree in Business or Marketing
• Minimum of 3 years of experience at a Director level in sales and business development
• Proven track record in a fast-paced, agile-oriented company, with bonus points for experience in Start-Ups, Retail Environments, Loyalty Programs, or high-growth eCommerce (3 years preferred)
• Entrepreneurial mindset with a passion for selling ideas and driving them to fruition
• Exposure to cross-functional teams including Product, Marketing, Product, Operations, and Brand
• Proficiency in CRM management and sales team target maintenance (e.g., Salesforce, HubSpot)
• Advanced Excel skills and willingness to learn reporting and project management tools like Basecamp and ClickUp
• Demonstrated success in negotiating, signing on, and managing relationships with external stakeholders, partners, and vendors
• Highly curious and skilled at generating and transforming ideas into actionable tests
• Motivated by challenging targets and eager to tackle both large projects and smaller tasks to drive business growth
• Strong collaborator and communicator, adept at engaging with internal and external partners and stakeholders
• Experience mentoring and guiding team members to achieve their professional goals, fostering a culture of growth and development within the team

HERE'S WHAT SPC OFFERS:

• VIP SPC Membership - Shop like a Student
• Out of Office – Vacation and Personal Days
• Health Benefits - Health Spending Account, Dental, Drug, Travel and Group Insurance Coverage
• SPC University - Develop your skills with a corporate Coursera subscription
• Be Social - Company Sponsored Events both virtual and in-person
• Early Friday, Every Friday – we like to think it's summer year-round
• Flexible Work – remote or in-person – it's up to you

HOW WE WORK:

You aren't just valued for your experience and skillsets, but equally for your growth mindset and attitude. We work as a flat organization, working collaboratively as a team and showing up every day as our authentic selves. Our team knows that creative solutions require a diverse approach to thinking and life experiences.

SPC is an equal opportunity employer and values diversity at our company. Our hiring process is inclusive of all candidates regardless of their race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or, disability status. Accommodations are available upon request for all aspects of the selection process.

It's not a big deal if you don't meet all our requirements. Only 1% of candidates will ever meet every single requirement posted on most job postings.

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